Destinations, cruise lines, ports,...
Destinations, cruise lines, ports,...
Cruise and Maritime entered administration 20th July 2020. All future Cruise and Maritime bookings are cancelled. If affected, we will be in touch with you to advise how to reclaim any money that you are owed and to discuss alternative holidays. Please be assured that your money is protected. If you’re looking for a suitable alternative, we recommend Fred. Olsen Cruises or the brand-new Ambassador Cruise Line and their new Ambience cruise ship.
One of the best-loved ships at sea, the iconic Marco Polo creates a memorable experience for every guest who has the joy of stepping onboard. Boasting an authentic, high-quality cruise experience, Marco Polo boasts an onboard ambiance which few of the modern superliners can replicate. Being an adults-only ship, the relaxed and sophisticated ambience means guests can make the most of their holiday and all the great facilities found across the ship.
Marco Polo features traditional cruise cuisine with a couple of great dining options available. The main dining room offers set dining times and elegant five-course meals, and the relaxed buffet-style venue is perfect for the more informal moments onboard.
Choose the Waldorf Restaurant for a traditional two-sitting, fixed-time dining option or, as an alternative and more informal experience, the stylish Marco’s Restaurant has everything you need for a delicious mealtime.
When it comes to taking a break for a nice cuppa, passengers can choose from a range of delectable speciality teas from the famous British company Whittard of Chelsea. Their selected gift products can also be found in the onboard shopping areas, so guests can take their favourite hot drink back with them
There is a great range of entertainment onboard Marco Polo. Why not try pre-dinner cocktails whilst enjoying the pianist in the Captains Club, or sit back and enjoy the range of shows in the Marco Polo Lounge? If you're feeling lucky there is Scott's Bar which offers great views over the pool while dancing the night away.
Nothing says a leisurely cruise more than socialising with other guests in the Card Room over a game of bridge or backgammon. However, if you find yourself feeling a little restless, head to the fitness centre to use the exercise machines or take a stroll around the deck and admire the view. The deck is also a popular spot for sunbathers, who can soak up the rays from the comfort of the sun lounger and take a refreshing dip in the pool to cool off.
For those looking to up their holiday relaxation game, Marco Polo also boasts an onboard spa, with a hair and beauty salon, and sauna and massage facilities. Whichever treatments you choose, you’ll be sure to leave feeling refreshed and ready to explore the exciting destinations.
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
