Costa Victoria

• Costa Victoria
• Costa Cruises
• 11 May 2019

The Costa Venezia. This being a new ship, teething problems were expected. However the ship is beautiful . The activities are mainly geared at a younger market. The food was excellent and the choice of wines also. The tours were a little poor , mainly due to time constraint as passengers were not allowed off the ship at allotted times .The whole embarkation and disembarkation was a shambles and quite frankly dangerous. This needs addressing urgently. The hygiene soap dispensers were also hard to find, and with this amount of passengers on board, hygiene must be at the fore front. Lots of cleaning of carpets etc, but I never saw anyone cleaning the handrails. One of the biggest infection carriers as is door handles etc. I would like to know why when we stopped at Shenzen we were not allowed off the ship to visit China. The seasoned Costa staff were helpful and courteous , whilst the newer members seemed a little disillusioned. Overall the holiday is one we will not forget, but I would be reluctant to join a Costa cruise in future.

• Costa Victoria
• Costa Cruises
• 24 Apr 2019

good afternoon to the iglu team the cruise was very good but your package of flights transfers and hotels was very very good the hotel s where fantastic and the transfers where on time and very professional many thanks and looking forward to my next cruise in jan 2020 21 days new York to san Francisco and lookforward to booking with you again kind regards chris ps the ship is not on your drop down box it is costa venitiza

• Costa Victoria
• Costa Cruises
• 20 Apr 2019

I could write a book about the shortcomings of this miserable Costa company. A short summary includes: Everything a complete rip off from the compulsory tips (over £500) to the compulsory water with meals (£100) to the extortionate trip prices, to the costly transport costs when in ports (mostly better to walk). Days at sea completely boring due to lack of planned activities. Meals microwaved processed crap mostly barely warm Entertainment at best mediocre at worst complete rubbish Embarkation and disembarkation was stressful chaos. I could go on and on Avoid Costa whatever you do. If you don’t, the chances are you won’t book another!