11 May 2019
The Costa Venezia. This being a new ship, teething problems were expected. However the ship is beautiful . The activities are mainly geared at a younger market. The food was excellent and the choice of wines also. The tours were a little poor , mainly due to time constraint as passengers were not allowed off the ship at allotted times .The whole embarkation and disembarkation was a shambles and quite frankly dangerous. This needs addressing urgently. The hygiene soap dispensers were also hard to find, and with this amount of passengers on board, hygiene must be at the fore front. Lots of cleaning of carpets etc, but I never saw anyone cleaning the handrails. One of the biggest infection carriers as is door handles etc. I would like to know why when we stopped at Shenzen we were not allowed off the ship to visit China. The seasoned Costa staff were helpful and courteous , whilst the newer members seemed a little disillusioned. Overall the holiday is one we will not forget, but I would be reluctant to join a Costa cruise in future.
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