Carnival Sunshine

28 Jul 2015

Day 1…From the second my husband and I stepped foot on the ship we had a bad taste in our mouths. We went straight to the bar to get a cocktail. The bartenders didn’t care if you stood there for 20 minutes waiting on them, which we did until I flagged a lady over. The bar service was like that at every bar for the entire 5 days. Day 2… Captains dinner. We waited forever and ever to even be acknowledged by a server. They were everything but pleasant to be around. I was almost afraid to ask for something in fear that they would spit in it. My husband had lobster and I ordered prime rib. His was great. My steak looked like a piece of ham. I didn’t dare send it back, so I ate it. I got food poisoning and violently threw up the entire night. Day 3… Half Moon Cay- Terrible set up.. Well they made 1 person from every stateroom go to another floor and get a numbered ticket. You then went to another floor to wait for your number to be called. Then you got on a boat and were shuttled to the island. Once it was time to leave the island we had to stand on line for well over an hour (In the sun! no shade what so ever) Worst experience hands down!! Casino- We ended up coming home with a $100.00 casino chip. I called customer service and they advised me to “send the chip back to them via certified mail “so I went to the post office and paid to send it to them. Once it was received they would issue me a check for the $100.00. I emailed him back and questioned what happens now and I was ignored and never received a response. So I called them and was told that the chip is not good on any ship/ever again so IF they sent it back to me, it should be considered a souvenir. They offered to give me $ 10 to replace the money I paid to send it to them certified. Bunch of crap Overall-before I write a story….SAVE YOUR HARD EARNED MONEY AND GO ON ANOTHER CRUISE LINE! ANY ON WILL TOP THIS HORRIFIC SHIP…

06 May 2015

We have just come back from a 7 night western Caribbean cruise on the Sunshine. The food onboard was mostly good and plentiful, catering mainly for the American pallet. Burger bar was great, buffet breakfast had good selection. In the evening we ate in main restaurant (Sunset restaurant) which served 3 course evening meals which were mostly very good. Our room was an outside cabin and was spacious and spotlessly cleaned every day by our very friendly cleaner. The crew we met were all hospitable and friendly. We had excursions booked via the Shore excursions desk on-board for every port, but we found these trips to be expensive, chaotic and badly organized. We were also disappointed that there were no trips available on debarkation day - we had a whole day to spare before our late flight and nothing to do! A trip at Port Canaveral would have been most welcome instead of spending 6+ hours at Orlando airport. Other cruise lines do offer this (Norwegian Cruise lines do anyway). Entertainment on board was ok - the shows were fairly amateur but entertaining. And if you like karaoke then you are in for a treat! (I don't). All in all a good value for money cruise, cheaper than other lines but doesn't detract from a nice holiday.

04 May 2015

This was our first cruise and we really enjoyed it. The staff were helpful and service was quick and friendly. We'd definitely recommend this ship for families. The only problem we had was the smoking indoors, horrible! Couple with the fact that you had to walk through the casino to get a dinner reservation, so you had to walk through the smoke, as they weren't too hot on keeping smokers by the bar.

04 May 2015

We recently had a the best holiday in Florida and then on to the cruise for a week to Mexico. Wow what an experience. The stateroom we had was second to none. We had a private luxury sedan and chauffeur to collect us from the port to take us back to the airport. Another unexpected surprise. The whole time away was perfect and very relaxing. Would certainly do a cruise again, will start saving now!

24 Oct 2013

We have just returned from our first Cruise, which we arranged through yourselves, and want to thank you for making it so easy to book and for the transfers which were so appreciated. From start to finish it was an amazing holiday. Many thanks.

31 Aug 2013

Just come off this ship, 2 adults and 2 children, we found the following- refurb is a bit on the B&Q side when compared to other cruise lines. Service is also less professional than other lines we've been on and the staff look tired, but a smile wouldn't go a miss. Buffet is quite small with sparse selection when compared to say Princess which has a huge buffet. Main dinning room food is good but if you are on any time dining you are likly to be given a pager and asked to go for a drink until a table comes free. Water slides and sky course are exalant but the main pool is very small and very crowded. Old films like rocky and jail house rock played on the outside screen, other lines make more use of the big screen with up-to-date films being screened. Entertainment and shows are very good. Customer care don't like taking the automatic gratuities off the bill which are $138 each person for 12 nights ( most uk people removed and tipped individual's). The ship doesn't push hand cleansing in the food areas though sanitisers are present, but pushed to one side. Formal nights are quite casual, quite a few people dress up but you may find People on an adjacent table dressed in hoodies and t-shirts with others in black tie or suites. There are dress codes for the main dinning rooms but they are not enforced. Kids clubs are good but not much sign of ships security to keep an eye on kids grouping up in public areas of the ship, discipline is left with parents as it is around the pool. Sky course and water slides are supervised by ships staff. Rooms are clean and of a good size, towels replaced regularly, bath robes supplied and towel animals placed on beds when turned down for the night. Overall we had a great family holiday with some great ports of call, met some fantastic people, wonderful memories and yes we would book on this ship again now we know to expect a 3star and not 5tar hotel service.

10 Jul 2013

Wife & I have just returned from a 9 day cruise of the Med` aboard the Carnival Sunshine. Our first cruise so nothing to compare this ship with. However we thought the ship experience to be brilliant. Clean, polite staff, excellent entertainment, evening meal way above average and in fact was exemplorary. Formal dress code. Cabin with a view and much larger than expected. Nothing negative to say about this ship and its crew. Simply a delight and one of the best holiday vacations we have had in the 30 years we have travelled abroad for our annual holiday break.

03 Jul 2013

Just came of the Carnival Sunshine. Ideal for families and also first time cruisers. Cabins has a good size and he ship is fully refurbished. Big variety of bars and restaurants on-board. The Steakhouse Fahrenheit 555 is a MUST GO! The adult's only area, Serenity, is very charming and relaxing.

02 Jul 2013

Just back from 12 day Venice to Barcelona on sunshine.Cabin was fine and well kept throughout the cruise.However the rest of the service on board was second rate.Bar service nonexistent with 2 notable exceptions.Restaurant service rushed and obviously poorly trained.Cruise director totally unprofessional and should consider a different career.Getting on and off the boat proved laboured and unnecessarily lengthy.Ports of call were excellent.All in all could do much better with decent management. Iglu organisation could not be faulted.Transfers were punctual and drivers more than helpful.

23 Mar 2013

I Can't Wait until the Carnival Ship Sunshine comes to New Orleans In 2014. My wife and I have been on twelve cruises (all on Carnival) Getting ready to go on the Breeze in April and one in Sept.(Splendor) I just need to look for some dates in the Spring of 2014 for the Sunshine. We loved looking @ all the Pictures what Carnival is doing to the Sunshine. Can't Wait!