Regent Seven Seas Mariner

We have just returned from a cruise on the Regent Mariner and must say it was perfect we could not fault a thing. Many thanks to your staff at Iglu for swift and efficient service especially Paul of the sales team we shall certainly look to Iglu for our cruise Mr and Mrs D Wilson Kent

The cruise was once again excellent it was our 5th cruise with the company, but because of the fire at Rome airport our return journey was disappointing.The original flight was cancelled so a delay of 4 hours was incurred. We believe the company and BA did try to ease the problem for example Regent took us on a coach ride around Rome but we still had 5 hours in terminal 3 with no seating or food because that was the area that suffered fire damage.It was unfortunate that our arrival at the airport could not have been delayed for at least 2 more hours as the situation was known Some passengers did feel abandoned. We went over 8 hours with no food. It was not a good finish

First time with RSSC and on Mariner and expectations were high considering the cost of their cruises. We felt the ship's decor was understated, if not bland and cheerless. Restaurants and Bars were excellent as were the staff serving in them. The standard of food and beverages was also excellent. The entertainment in the theatre was poor, with an accent on single musicians, which was disappointing for a wide variety of nationalities with catholic tastes. Although there were plenty of sun loungers on the pool deck and above, it was disappointing that Deck 6, which had loads of deck space, was not utilised at all. It would have provided guests with a shaded part of the ship to relax and enjoy fresh sea air, but, for some unknown reason, was left empty and unused. The greatest surprise and delight was the huge stateroom and shower room. They were easily the best we have experienced in almost 20 cruises with many cruise lines. Finally, unless there is a great deal on offer, I doubt we will sail with RSSC again, we simply could not justify the standard expenditure for what we would obtain in return.

Our cruise was from Venice to Istanbul in April 2013. We booked a Penthouse Suite, with butler, because the cruise was to mark a special occasion. With business class flights to and from UK the price was pretty high and we were unsure if it would really represent good value for money. We were wrong, it was worth every penny. Do you need a butler? No of course not, but Tedi was a cheerful presence, serving breakfast in our cabin each day, providing canapes, serving dinner when needed and even escorting Madame to a special meal one evening. You expect the staff to be good, but so many of them were really good, looking out unprompted to provide caring, efficient and professional service. The suite was huge, the bed comfortable and the walk-in wardrobe excellent. We went on a free trip every day and all were well and efficently organised. The food was the highlight, although the beef was so fantastic it tended to crowd out some of the other quality choices in my mind. The wines were so good qualitity and one cannot believe how liberating it is to order a drink in the bars and not have to be forever be signing for everything. Needless to say be booked out next cruise onboard with Regent, P&O eat your heart out!