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(17 Reviews)

Nieuw Amsterdam

July 2010 saw the arrival of Holland America Line's ship Nieuw Amsterdam. She was the 11th Holland America ship to be launched by a member of the Dutch royal family, with Princess Máxima naming her on the 4th July in Venice.

The Signatures Class ship was built at Italian shipbuilder Fincantieri's Marghera shipyard and carries 2,106 passengers. The interior design and art collection has been influenced by the history and glamour of New York City, formally known as Nieuw Amsterdam.

Along with Eurodam, Nieuw Amsterdam has been designed to further the image of the premium brand and to launch new concepts onboard. These include the premium wine tasting lounge at Explorer's Lounge Bar, the pan-Asian Tamarind restaurant, and the wonderful panoramic views from the Silk Den lounge. The ship also includes an internet cafe powered by the New York Times, the Explorations Cafe, and the innovative Culinary Arts Centre presented by Food & Wine magazine.

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Ship Stats and Features

Year Entered Service 01/07/2010
Tonnage 86700
Wheelchair Accessible Cabins 30
Number Of Decks 12
Number Of Elevators 14
Number Of Pools 2
Number Of Restaurants 6
Formal Nights Yes
Kids Clubs Yes
Maximum Capacity 2106
Crew 929

Ship Facilities

There is no better way to make the most of a holiday than indulging on delicious cuisine from around the world. Enjoy everything from a burger and fries from the Lido Market to the authentic Pan-Asian flavors of Tamarind to the ultimate in refined and luxurious dining at the Pinnacle Grill.

The Dining RoomClassic dishes expertly prepared by experienced chefs, enriched with carefully selected wines.Included
Lido MarketFeaturing global cuisine to go or eat in, this is casual dining at its finest.Included
Pinnacle GrillFeaturing global cuisine to go or eat in, this is casual dining at its finest.Additional cost
CanalettoAn authentic taste of Italy no matter where you are.Additional cost
TamarindExperience the delights of Pan-Asian cuisine.Additional cost
Dive-inComfort food in the shape of gourmet burgers and hotdogs.Included
Room ServiceOrder your favourite dishes around the clock.Included
New York PizzaMouthwatering slices of pizza served poolside.Included

There is a great selection of entertainment onboard Nieuw Amsterdam. With two show lounges, bars, night club and a casino there is an array of ways to spend nights onboard the ship:

  • Lincoln Center Stage
  • B.B King’s Blue Club
  • The Mainstage
  • Casino Action

If you’d like to add a more educational aspect to your entertainment, Holland America Line's EXC (Explorations Central) concept also provides a range of interesting ways to enrich your knowledge on the destinations you visit.. With features such as Q&A sessions with expert guides, specialist guide books, and a TV channel devoted to showing films and documentaries about the places on the itinerary, guests can fully immerse themselves in the cultures and lifestyles of the destinations they are visiting.

There’s even the great addition of a Culinary Arts Centre, where you can enjoy gourmet presentations, learn some tricks of the trade, and take on the unique tastes and traditions from various ports of call.

The Greenhouse Spa and Salon offers all the fantastic features that you would expect from Holland America. With great treatments available from the European trained staff, therapy rooms and thermal suites are all at your disposal. There is also a sauna, hydro-pool and fitness centre ready to be enjoyed.

As well as the spa facilities, the activities available onboard will suit all your needs, whether you are looking to take on the gym or the volleyball and basketball courts. If you prefer to relax by one of the outdoor pools, there are plenty of sun loungers to doze on. There is also the Explorer's Cafe provided by The New York Times where you can enjoy music, puzzles and check your emails.

Customer reviews for Nieuw Amsterdam

Alaska Glacier Discovery from Vancouver, just returned. We chose H&A because things appear a little more laid back, the food is good and there is not much noise after midnight on their ships. We had a great week around Alaska. We pre-booked the whale watching tour which was first class, or perhaps we were lucky with the company of whales we saw. Bad bit, the crew were perhaps not as focused as on previous cruises. There was no sign of the ship's dance crew, without their performances on the main stage, the main stage offering was poor. The food portion sizes were reduced. Which leads me into the good bits. You could always ask for a bit more which does save on waste and some were still receiving more than they could eat. The Lincoln Centre Stage provided a good area for classical music. The music selection was a not from a top 100 list of most popular but made up for a lack of quality activity on the main stage. Our intention was to view whales and that was achieved. Would I book H&A again? yes.

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Our first cruise, which was to Alaska, was brilliant. Iglu cruise answered all my questions, and were very helpful, so we decided to book with them. However, the embarkation process was awful, and first impressions of the Lido cafe we’re not good, as everybody was there for lunch after getting on the ship, so it was very hard to find a table. The ship is clean and well maintained, and the staff are very friendly and helpful. I thought the shopping onboard could be better, there wasn’t really that much to purchase. If you want a cruise with fantastic scenery, and glimpses of wildlife, then an Alaskan cruise is for you. We had been on a 9 day tour of the Rockies, prior to boarding the ship, and having had the scenery in Canada, we did wonder if it could match what we’d seen, but this cruise did. We had fantastic weather during the 7 days we were on the cruise, and of course that helped!  I would advise to book the trips early as they seem to sell out - we had to do our second choices as we’d left it until the day after departure to decide which excursions we wanted to do. Overall I would recommend this cruise line, the ship, and definitely a cruise to Alaska, and I’d do it all again tomorrow, because it was awesome..

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The ship was disappointing. It had no buzz about it and seemed sedate. The entertainment on the main stage was poor. Everyone we spoke to said they would not recommend HA to friends. It was lots of little things that irritated. No self service in the buffet, always having to be given a pager for open seating dining as no tables available, lack of staff so service slow, ridiculously long embarkation process ( over 3 hours ) , Air con on all night so sleeping difficult with the noise of the fan, wine ridiculously expensive, food choices average, not enough seating in entertainment venues, cabin design poor with wardrobes adjacent to bathroom leaving little room in corridor, smoked mirrors not suitable for women applying makeup.

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