Covid-19 Travel Requirements

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We sincerely apologise if you have been experiencing long hold times when contacting our Customer Services department regarding your upcoming sailing. As we all set sail once more we have been experiencing high volumes of enquiries and thank you for your patience during this busy time. We are doing all we can to restore our usual prompt level of service and taking steps to further improve your experience with us.


Our Most Frequently Asked Questions

1. How do I amend my booking?

2. How will I receive my Tickets and Boarding Passes?

3. What are my pre-boarding requirements in terms of vaccinations and testing?

4. How do I cancel my booking?

5. What if I have a question about my FCC?

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About Iglu Cruise

At Iglu Cruise we’ve been providing our guests with fantastic cruise holidays to all corners of the world since 2004, with such popular cruise lines as P&O Cruises and Marella, to become the UK’s largest independent cruise specialist travel agency. As well as winning many awards over the years for our expertise and customer service, such as Top Cruise Agency of the Year 2021, we’re also ABTA and ATOL protected so you can book with confidence that your money is secure with us.



Main office: 165 The Broadway, SW19 1NE - Wimbledon, London