MSC Magnifica

MSC Magnifica Reviews

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3.6
Based on 75 reviews
Cabin
3.7
Service
3.7
Excursions
3.4
Dining
3.7
Activities
3.5
Value for money
3.7
Entertainment
3.5

I didn't make use of the entertainment, activities, or excursions so cannot really comment. Hence the negative response.

family
family
10+ cruises Ocean View Bella
25 Mar 2022

Had a wonderful cruise apart from the accident with my granddaughters switch game in the cabin.

family
family
10+ cruises Interior Bella
25 Feb 2022

Lovely ship. friendly staff, fantastic food, amazing value, impressive facilities. Photographer's pester too much, excursion rules terrible, swabbing stressfully too late in the embarking process (should be done on arrival, not whilst waiting to board the ship with key cards in hand and excited children)

family
family
1 cruise Balcony Bella
23 Dec 2021

Service was excellent throughout the ship. The crew couldn't have been more helpful. I think this ship might feel a little crowded if it was at full capacity, although there are plenty of bars dotted around the public areas.

couple
couple
10+ cruises Balcony
19 Dec 2021

Had a great holiday and would book again. Overall most things were excellent or based on price were good value. Due to shortage of guests compared to the staff on board on occasion at breakfast the attention was a little too much (being asked 19 times if everything is ok in one sitting). There were areas where there was a need for some more attention being paid - filling out passenger locater forms - this exercise on board was fairly frustrating and usually with one lady trying to help everyone. Clearer instructions could help those of us who could have cracked on with the form would have given her more time to spend with those guests who needed a bit more hand holding. Cabin was immaculate, entertainment team were very friendly, bar and waiting staff were excellent.

group
group
1 cruise Balcony Bella
17 Dec 2021

Excellent value for money. Great cruise, staff on board couldn't be more helpful. Thanks for arranging everything.

couple
couple
10+ cruises Balcony
16 Dec 2021

This was the first "Budget" cruise we have taken and were pleasantly surprised with the ship and its staff. The Magnifica had seemingly been refurbed over the last year as everything was sparklingly clean and new. Decor of the ship and cabin was a little boring - certainly no wow factor. Food was OK - buffet was bland to cater for the mainly European guests. Service in the restaurant was excellent the waiters as with all the staff were well trained , friendly, pleasant and helpful Facilities on board were adequate - though not many toilets dotted around each deck. The itinerary and shore excursions were fine though we opted to simply get off the ship at each destination catch a coach/bus to wherever and do our own thing. Because of the size of the ship it was usually berthed well away from the destination and so not possible to walk from the ship to the centre. Entertainment - the nightly shows in the theatre were enjoyable - excellent dancers and the singers were good but not outstanding however infinitely better than the singers in the various bars mid ship. Covid precautions were well thought out and complied with which made the on board and ashore experience a little less relaxing however we felt safe and not at undue risk at any time. Reduced passenger capacity meant that there were plenty of service staff. Overall the cruise was very good value and one that we would take again - hopefully after Covid and in better weather.

couple
couple
2-5 cruises Balcony
2 Dec 2021

Ship was beautiful. The only thing that let it down was the entertainment.

couple
couple
6-10 cruises Outside
2 Dec 2021

Poor communication with a difference between the website, app and paperwork became a frequent frustration. For example the app said you had to vacate the cabin by 7am on the final day but the information sheet given you on the last night said 8am. The Food in restaurant is average but average to poor in the buffet. The servers in the buffet area are disinterested and you constantly had to get there attention to serve you. The cabins are good and very clean with good staff. The entertainment team try very hard but given the multilingual needs on an MSC cruise have a difficult time especially as there are only 6 of them. But 2 quizzes a day and nothing else other than dance classes is not enough. The theatre entertainment was very poor and equivalent to a good amateur group. Singing voices were too weak except for the opera songs for which they were obviously trained for. The excursions were very expensive. For example the 'Christmas Market' cost approx £60 for a 45 min bus ride each way to a market set up in a farm yard that had a 7euro entry at the gate. However the overall cost of the whole cruise especially for a single was amazing value.

user
user
2-5 cruises Balcony
25 Nov 2021

I've travelled on MSC ships twice in the last 4 weeks there is always a party atmosphere to these cruises. The one thing that puts me off choosing their ships in the future is the smoking policy. In this day and age to allow smoking in the casino when the smoke drifts into other areas of the ship and the lifts is not very customer focus. Management gave the impression of whatever!!!!!

Verified customer
1 cruise
27 Oct 2019