MSC Splendida Reviews

The cabin was ok, very nice but there was a lack of kettle and tea making facility unlike we had have had on previous cruises. The cleaner was also very friendly. The staff around the ship were very friendly and made us feel very welcome with the exception of the reception staff, there was one girl with glasses that was rude and didn’t even know her stuff!! She was a very big disappointment. In the restaurant our server at the our table 826, Villa Verde was very attentive and helpful. Merry in one of the bars (green one) was amazing always smiling and asking if we were having a lovely time, he is a credit to your team. Other disappointments, were the lack of butter in the restaurant, Bora Bora, may I suggest that this is placed by the bread and no serviettes/tissues on the tables. The food overall was ok, whilst there was plenty and the variety was good, the quality wasn’t as good as I have experienced on previous cruises. My friend also stated that on previous MSC cruises the food was better. At times we also felt that the lack of English announcements was lacking too. I know we were in the minority but English was lacking. The entertainment was nice, the shows in the theatre were very good, the acrobats with the girl in the hoop was good, but we didn’t need to see this 5 evenings out of 7! It was a little repetitive. We didn’t really join in the activities but it was nice to see and watch so many of them happening around the ship. We joined some excursions. In Marseille, we joined the walking tour and visited the Xmas markets, the guide was very pleasant although I did feel that he should have supported us around the markets, from here he gave good directions on how we made make our own way back to the ship, but for some he could have given more support, I. e. waiting for us have free time around the markets and meet back to take us back to the ship. In Paloma, the guide was very helpful and informative she was assisted throughout the day and was very interesting. In Tunis we also had a lovely day, the guide was very pleasant and friendly, she was a little repetitive on some info but overall she made the day a happy one. Despite the few little touches that were missing, Overall we had a lovely holiday and would travel with MSC again.

Good variety of places visited although very much in ports on arrival and transport often needed to get to cities. Good quality and variety of food. Crew smiling and helpful.

The ship needs a good deep clean it is very dirty and dusty and really needs a refurbishment. Our cabin was not the cleanest although they did change bedding and towels it was very dusty and needed a good hoover in the corners.

Loungers were uncomfortable as they were in a fixed lying down position chairs on the balcony were also old and uncomfortable due to a metal bar across the back. The seating in all areas were stained and carpets on deck 13 were also stained. The ship is very tired The food was excellent as were the staff. At breakfast in the buffet there were never enough cups or glasses.

The most amazing experience in Yacht Club, fantastic service from the minute we arrived until we were collected by our taxi at the end. Made to feel so special and nothing was ever too much trouble. The staff were so friendly they really did make our time onboard so much better than we could have expected.

Mediterranean runaround cruise all good very busy at certain bars/ times

Generally, what we expected. Staff very good. Buffet busy, but noisy. Dress code not heeded to, which was a pity.

Absolutely spotless ship with very comfortable cabins and beds. Service was exceptional, with great attention to detail. Facilities on ship were very good, including very nice pools and pool areas, gym and sun decks. We enjoyed speaking with passengers from other countries. Food was Mediterranean in style and very, very good. Such wide choice of dishes to suit every taste. Would definitely go with MSC again. Professional set up, excellent staff and made us feel so welcome and special.

This was my first cruise and my wife’s second, and was for our honeymoon. We had a Bella outside cabin on the 5th deck. The room was larger than expected and was well set out. The TV had no English language channels, and films cost $8 each. The view was nice from the room. We were told everything was included with our booking, so it was an unwelcome surprise to get a $12.50 per day service charge each. We had the easy drinks package, but were unable to upgrade as we had prepaid when purchasing the cruise. The programme of day activities was not particularly full or appealing, especially on at sea days, and so more time was spent in the cabin than anticipated. The descriptions were misleading in some cases. “Romeo and Juliet” was more of a competition game show style event. Entertaining, but not what was expected. The ports of call were interesting (Nagasaki, Busan) and reading other reviews we were fortunate to have a free shuttle to town in Busan. Excursions seemed well over priced. Prior planning enabled us to do similar at a fraction of the cost. An at sea tour of the off limits areas of the ship sounded interesting, but not at $50 per person. The food was ok, but not a fine dining standard. The waiters were nice. The performances were really good, but didn’t make up the lack of other entertainment throughout the day. Everything was presented in English, Japanese and Chinese. It felt like the cruise was geared towards the Japanese guests. There were some language barriers. The ship was visibly, frequently cleaned. I forgot to pack toothpaste. That cost me $12.50 from the onboard shop which seemed expensive. MSC haven’t done enough to convince me to return. Too little to do at sea, and too costly unexpectedly which soured the experience for me.

We went on this ship for a month in April. Firstly Captain not that friendly and NO welcome from him or cocktail night.. So disappointed. The food was boring lunchtime buffet.. pizza, salad and chef carving meat or fish. Which was good to start with but bored after the first week. Evening dinner in dining room was hugely disappointing. What ever you ordered for main meal it DIDN’T come with vegetables each night we asked for these and got carrots and courgettes. Twice got lovely veg but that was it twice in 28 days. Breakfast we enjoyed the best. Evening shows we enjoyed and were varied. Staff.. we loved the staff on this ship where ever we were they were excellent, friendly, kind and helpful. Cabin.. very tried.. and our cabin was dam disgraceful.. not cleaned properly and bedding was disappointing to say the least, we reported this and the manager came and he sorted it .. so we thought only to it still happening .. bedding looked like it had come from charity shop and was ripped and torn in many places..we have photos. And worse thing was leaving the ship as I am disabled and called front desk 5 times for help over an hour and still NO one came, as our taxi call to say it was waiting it put stress on us and in the end my husband pushed me to reception then went back twice to room to get baggage before complaining to staff and then they got someone to help us and not before time.. we left the ship to cross and saying we wouldn’t go back on M.S.C. The lad who helped was lovely but all to late. Maybe for short holiday but never again.. OH AND BE AWHERE we were charged for water..not had that before on other companies. I hope this has helped you.