Norwegian Star Reviews

Summary:  I was not happy about the booking I did with you Reason when I arrived at Barcelona airport there was no body to pick me up I had to wait three hours to be picked up from airport It took nearly six hours to reach cruise liner which was suppose to be one hour journey Guide who came did not know much about the timings Again in venice I had the same problem No body was there to pick me up and even cruise liner people were not helpful My other group was waiting for me at the hotel to join them which I missed It stressed me out Ramesh

Summary:  2nd time on this ship and was very good again. Iglu arrangements re transfers and hotels were excellent. Food on board and drinks package was 1st Class. Only 2 irritants ...... we had the premium meal package, but was told on the 1st day the Cagneys Steakhouse had been fully booked 3 months previously!, and NCL refused to allow a 30 minute advertised internet addition because I had purchased the qualifying package on NCL site and not on board the ship.

Summary:  Amazing staff and ship, but the standard entertainment and bars closed too early some 10.30pm. Also I did not like the way we had a drinks and food package, but when on board were given additional information informing us we could not use some restaurants without paying a supplement.

Summary:  Our holiday was fab thankyou so much for your attention to detail on our trip to Lake Garda train to Venice followed by our cruise on the Norwegian Star. All transfers were there on time and our whole holiday was problem FREE thankyou Iglu

Summary:  The ship did its best as we were in a hurricane everything was creaking and clanking all the outside seating was lashed down for most of the holiday beware balcony cabin 8012 very small toilet blocked 4 times. Bedding was ripped and even though we asked only got ice for drinks in the room only once. The weather could not be helped but more could have been done in the entertainment on board as we couldn’t go on deck because of the wind . All in all we were glad to come home.

Summary:  We had a lovely holiday.... Staff, service was brilliant and cannot be faulted.... Cabin was a bit disappointing and we had an issue with the bedding on one occasion. However this was dealt with in a professional and customer service manner. Would definitely go Norwegian again

Summary:  We had a fantastic holiday that included 3 days at Lake Como and two days in Venice, before boarding the ship for our seven night cruise. It was booked through Iglu who provided an excellent service with all transfers and connections happening without any problems. The cruise was our fourth and compared favourably with previous experiences. The staff and crew were wonderful, friendly and polite, making our cruise extra special. The itinerary was well thought out and each port was close to the town. The cabin, food and entertainment were all excellent. We especially liked the Versailles dining room for breakfast and evening meal, and O'Sheehan's at lunchtime. A passenger "fell" overboard on the last day, but this was handled brilliantly by the staff and crew who helped people rearrange their onward travel because of the delay. The captain kept us informed of everything that was happening. All in all, it was a wonderful holiday that I will remember as one of the best I have had.

Summary:  We had a fantastic holiday that included 3 days at Lake Como and two days in Venice, before boarding the ship for our seven night cruise. It was booked through Iglu who provided an excellent service with all transfers and connections happening without any problems. The cruise was our fourth and compared favourably with previous experiences. The staff and crew were wonderful, friendly and polite, making our cruise extra special. The itinerary was well thought out and each port was close to the town. The cabin, food and entertainment were all excellent. We especially liked the Versailles dining room for breakfast and evening meal, and Shannons at lunchtime. A passenger "fell" overboard on the last day, but this was handled brilliantly by the staff and crew who helped people rearrange their onward travel because of the delay. The captain kept us informed of everything that was happening. All in all, it was a wonderful holiday that I will remember as one of the best I have had.

Summary:  Very happy with the cruise itinerary and food onboard, but disappointed with our stateroom. We had an issue with the toilet in the stateroom which kept blocking. The toilet was not working properly when we boarded and the issue reoccurred, resulting in us having to call for a plumber twice in our one week stay. We could not feel relaxed about using the bathroom in our room, we tended to use the toilets in public areas since we did not want to be without a toilet overnight. On the last night of the cruise a notice was delivered to all rooms on our level to say that some general plumbing maintenance work was to be carried overnight. Hence, there must have been a general issue; we noticed some of the public toilets were out of order for the duration of the cruise.

Summary:  Nice enough ship but the Port visits were too short and badly timed. The food especially Breakfast was too American and the difference between restaurants just was not there. The Main Theatre entertainment was excellent. Outside of that the Lounges and bars didn't seem well used and finding when the films were on the TV when having a quiet night was pretty well impossible.