We had a fantastic holiday that included 3 days at Lake Como and two days in Venice, before boarding the ship for our seven night cruise. It was booked through Iglu who provided an excellent service with all transfers and connections happening without any problems. The cruise was our fourth and compared favourably with previous experiences. The staff and crew were wonderful, friendly and polite, making our cruise extra special. The itinerary was well thought out and each port was close to the town. The cabin, food and entertainment were all excellent. We especially liked the Versailles dining room for breakfast and evening meal, and O'Sheehan's at lunchtime. A passenger "fell" overboard on the last day, but this was handled brilliantly by the staff and crew who helped people rearrange their onward travel because of the delay. The captain kept us informed of everything that was happening. All in all, it was a wonderful holiday that I will remember as one of the best I have had.