The ship was great, there was lots to do and everyone working on it were very helpful. The shows were entertaining. The bar service could have been quicker and more organised.
family
1 cruise
17 Aug 2024
I have been as cruise traveller for the last five years, got good services and accommodation from MSC Curise and Caribbean Curise
couple
2-5 cruises
15 Jul 2024
Great experience
couple
1 cruise
16 May 2024
Wonderful ship great staff, entertainment and food all first class
couple
6-10 cruises
29 Sep 2023
We had a wonderful time
couple
2-5 cruises
23 Jun 2023
Absolutely first class! A smooth and streamlined experience from being collected at our hotel to arriving at the port. A1 taxi service, great two night stay in a boutique hotel prior to setting sail. The MSC Grandiosa staff are incredible. The only negative comment I would make is that a donation is taken from each and every passenger without this being obvious, it goes to environmental causes which is good however a donation should be freely given and not taken automatically from ones account. I'm sure there'll be small print somewhere. There's a hard sell to buy the drinks package.Overall a fantastic experience on board a beautiful ship with talented, friendly and professional staff.
couple
1 cruise
4 Dec 2022
Good family cruise
family
10+ cruises
20 Apr 2022
The cruise was good and in comparison to few we have been been to, the service received on this cruise was one of the best one, however we were not told about the limitation of leaving the cruise at different ports which was Iglu cruise shortfall. The cruise signs and information were very limited and have been reduced to your TV so if you don’t know how to use technology then you are blind
family
10+ cruises
29 Mar 2022
Fantastic ship. Crew so friendly and helpful. Restaurant food delightful.Would definitely sail with MSC again and obviously book through yourselves.Many thanks for your assistance in make Ng this cruise one to remember.
couple
6-10 cruises
28 Feb 2022
Couldn’t embark because a very rude member of staff told me I was not fully vaccinated without the third vaccine . She told me to go & I was left for 3 hours standing on a cold doc side / which was painful as I’m recovering from a broken leg .My daughter contacted the cruise liner & was told that I was right - the rude & very unhelpful lady ( I wish I knew her name ) came to me and said you can get on now - when I asked for an apology she said she was only doing her job !This was all so upsetting that it ruined my holiday , it was hard to relax and I worried that disembarking would be just as difficult .
user
1 cruise
31 Jan 2022
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