Zaandam
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Zaandam Reviews

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4.2
star star star star no star
Based on 18 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
star star star star no star

Holland American are very proud of their relatively small ship, 1,400 capacity. I must say that the interior stateroom that I had was very spacious and had all the amenities I wanted. The catering was OK, there were limited opportunities to help yourself and there were times when no catering was available, other than room service. The itinerary involved some quite brief port visits and information on TV could have been more detailed in respect of what was available and port info.

user
user
2-5 cruises
20 Jan 2025
star star star star no star

Small friendly relaxed ship

couple
couple
2-5 cruises
13 Aug 2024
star star star star star

Could not fault the ship there was a couple of things the WiFi had to queue over an hour to get it to install on phone and bars closed early other than that it was a excellent holiday would book again through iglu highly recommended hotels were lovely and in very good locations.

couple
couple
2-5 cruises
9 Feb 2024
star star star no star no star

Quite good cruise too many days at sea but that is just our opinion. Staff very nice ,food good if a little monotonous . Excursions disappointing but Holland America did give us a partial refund for one in particular. Very efficient with regard to that. At your end hotels and pick up and transfers were excellent. Although the transfer driver from Montreal was a bit annoying. I had requested a 6pm pickup as our flight was at 10 10pm and he turned up at 5.10 and said that he would give us 15 mins. We were having a coffee and he kept coming over to hassle us a little. Somewhat annoying.

couple
couple
2-5 cruises
8 Sep 2023
star star star star no star

First time on HA and the service levels were some of the best we have had.Itinerary can only be described as stunning, with a big surprise being Boston which I had imagined would be the same as dirty, smelly crowded New York. Boy how wrong can you be.

family
family
10+ cruises
31 Aug 2022
star star star star no star

An amazing cruise! So many highlights despite extremely rough seas at the beginning but with excellent navigation made by the Captain we were kept safe and escaped even rougher seas by sheltering in inside channels. Loved sailing through Glacier alley, Darwin channel and around Cape Horn. It was good to hear the ships horn blast as we passed the Horn and it was a nice touch to be given a certificate to say that we had been around the Horn. The cruise director Kevin gave very informative talks about each place we visited and the ship had very good evening entertainment on the stage on deck 5. As we left the ship there was a line up of staff from the ship including Kevin to see us off and we thought this was a very personal touch.

user
user
1 cruise
3 Dec 2019
star star star star no star

My friend and I enjoyed every minute of our cruise on board Zaandam, sailing from Chile around Cape Horn and finishing in Buenos Aires. The vast majority of the staff team were excellent and looked after us well. Small criticisms were: The shore excursions are very expensive The food and service in the dining room was not as good as previous experiences with P&O on Oriana The wine was expensive The ship is getting a wee bit dated That said, I would sail with HAL again, even on Zaandam.

user
user
1 cruise
3 Apr 2019
star star star star no star

The ship was fine and the service was good.enjoyed all the amenities and the staff were very helpful

user
user
1 cruise
3 Apr 2019
star star star no star no star

Unfortunately the ship did not meet our expectations because of the following; a. food was not of good quality and the system they use to have in the Lido (self service ) restaurant of serving you the main course was only for giving you limited quantity of food. b. Food also in the Dine in rest. did not meet our expectations c. entertainment was cheap and childish d. Amenities in the stateroom were limited.(They have left us only one hand soap and one shower cup for almost fifteen days) e. All drinks were very expensive and differed from their issued tariffs in internet But we have to admit that all ship was very clean, the statement also, and public toilets too. Embarkation and disembarkation were done very properly and easy Therefore we will rate the cruise with a 3

user
user
1 cruise
28 Mar 2019
star star star star no star

A great itinerary with awesome scenery. The ship is geared up to older clientele and has excellent entertainment throughout the day. The restaurants and food are excellent but wine and beer are very expensive. All the staff and crew are industrious and friendly. We took Holland America organised trips at each port = these are quite pricey but well worth the expense as we enjoyed every trip. The cost of wifi is prohibitive ($25 for 24hours).

user
user
1 cruise
26 Mar 2019