Volendam ReviewsView Cruise Deals
Very interesting, great crew, wonderful customer service. I enjoyed every minute.t
We travel to the Panama Canal from San Diego ending in Fort Lauderdale 15 days later. We had 6 days at sea which was too much as very little to do on board and very repetitive. The show in the evening were average.one big plus was the very good food on board as well as great service.
went on the Far East Cruise from Singapore to Hong Kong. we had a great time but there were some gripes that most of the passengers had. 1. Wifi on board is very expensive $55 for 100mins, and very slow reminded me of dial up. took 6 mins to send 1 email. Dont bother and wait till your in port and use the free wifi in coffee shops. theirs is blazingly fast 50-100meg. 2. Drinks are expensive $6.50 for a tin of tiger beer ( cheapest ), small glass of cheap wine $8 plus they add 15% service charge to everything purchased, even a bottle of water $3.25 plus 15%. In Vietnam we bought 4 tins of tiger beer for $1.60 in a shop. 3. Trips were very good and well organised but you paid a premium for them. some were $180 per person for a 4 hour trip spent mostly on a coach. 4. On gala nights we were told to wear shirt, tie and a jacket as a minimum, but quite a few wore jeans and a T shirt and nothing was said. we thought why bother packing posh clothes if they cant be bothered to adhere to it. 5. Entertainment was good but only lasted 40 mins, if a guest came on they done their act and that was it. they could have used the ships resident entertainers to add to the show. gala nights we felt dressed up and nowhere to go. 6. when you arrive in port there are no announcements of where to disembark the ship. it uses 1 of 3 exits which are miles apart and everyone wanders up and down the corriders trying to find the correct exit. 7. on other cruises when you arrive in port they give out maps so you can locate where the town and sights are. we asked reception have they any maps and they said no you have to work it out for yourselfs. Theres few more but my fingers are giving up ,,, other than these gripes we had a good time made up by the friendly crew and the great locations we visited..
Fantastic service. Excellent choice of food and excellent quality. Staff in the Rotterdam dining room were superb. Spotlessly clean. Staff very friendly, accommodating and professional. Tours offered by Holland America were expensive. 15% service charge on drinks was outrageous! The bar staff must have been on incentives for sales of drinks. Internet service also expensive so we didn't bother. (Most good hotels offer this free).
A first class really interesting cruise. Disappointed slightly with the number of true variety shows as compared with last year's HA cruise. Food first class but again as compared with last years cruise not the same variety on the menu. Both were also subject of other people's comments. Overall though I enjoyed the cruise and would return to HA.
Good food but stay away from anything with batter-they undercook it. The staff are wonderful. They advertise entertainment in the Fans Hals Lounge, it took us four days to realise they meant the theatre. The entrance to the theatre does say Frans Hals in handwriting and mostly unreadable, anyway we were looking for a lounge not a theatre. The trips we went on were very good.