Sapphire Princess Reviews

The Princess Sapphire was a great ship to cruise with. Staff were great and the medallion system was particularly good. Our only disappointment was the flights with KLM. On the outward journey they lost my suitcase. Thankfully due to the exceptional customer service of the Princess supervisor at the Copenhagen airport I wouldn’t have left port with it. Then KLM cancelled our return flight 2 days before departure. Will never fly with them again.

We asked IGLU to book our flights for this cruise. London Heathrow to Budapest and a return flight from Copenhagen to London Heathrow. Iglu had booked them the wrong way round that was London Heathrow to Copenhagen Budapest and a return flight from Budapest to London Heathrow. We were lucky that we checked IGLU Website showing the error. We rang up IGLU and were told there was an error on the IGLU Website. There was no error on the IGLU Website !!! IGLU finally re-booked the flights again but the correct way round and charged me extra for the revised flights. This was all confirmed showing the changes from British Airways, when we got our flight tickets. The Sapphire Princess is a very old ship at 22 years old and needs a refurbishing

Great ship

We really love this ship. It has a good friendly vibe about it. The food was really good both in the dining rooms and the buffet. There was plenty of entitlement in the evenings throughout the ship. Staff were friendly and helpful.

Just returned from our South America passage from Buenos Aires to Barcelona (18 nights) What a trip!!! IGLU are fantastic at tailor making. Starting from the flights to the transfers to the hotel. The Savoy hotel in Buenos Aires was fantastic. Great location in the City. And the cruise on Sapphire Princess. Wonderful ship, great size, delicious food, very attentive service!!!! Didn’t want to come home 😀

Food wasn't great, poor variety and quality. Have been on many Princess cruises and this was the worst for food. The itinerary included too many industrial Ports, with limited access to the local area. Main theatre entertainment was poor, with mind readers, jugglers, sand dancers, magicians. Really, thought we'd gladly left all that behind in the 1970's & 80's. To be fair, individual entertainment around the ship was often very good.

The ship needs some tlc urgently. The staff were amazing.

An excellent cruise. Great ship, interesting itinerary, brilliant crew & staff and we met some lovely fellow travellers. First time with the medallions ID system which worked well. The only downside was the cost of packages and cost of drinks but this did not detract from the overall experience. We will cruise with Princess again.

All was great on Sapphire Princess, the staff were very polite and helpful, the food was great and generous portions, pizzas a delight and I don’t normally eat pizza! Cabin boy was helpful and attentive, free ice cream bar a delight, international coffee bar was great with a good selection of snacks and very attentive staff, proved to be too popular as occasionally we could not get a seat. The medallion system was very good and helpful to track down fellow travellers. I would definitely recommend, next time I may upgrade on the larger ships to make our cruise more personalised.

We both enjoyed the cruise,The staff were always courteous and friendly. Our steward Rupert was especially praiseworthy. On the whole the food was good. Tendering ashore was chaotic. . . . having to wait hours for the trips ashore On a separate issue,I believe that I was overcharged approximately £150 on my final bill. I have sent a separate email concerning this,but anything you can do to help would be appre The cost of excursions and drinks was exorbitant. Colin Armstrong