Sapphire Princess Reviews

Food wasn't great, poor variety and quality. Have been on many Princess cruises and this was the worst for food. The itinerary included too many industrial Ports, with limited access to the local area. Main theatre entertainment was poor, with mind readers, jugglers, sand dancers, magicians. Really, thought we'd gladly left all that behind in the 1970's & 80's. To be fair, individual entertainment around the ship was often very good.

The ship needs some tlc urgently. The staff were amazing.

An excellent cruise. Great ship, interesting itinerary, brilliant crew & staff and we met some lovely fellow travellers. First time with the medallions ID system which worked well. The only downside was the cost of packages and cost of drinks but this did not detract from the overall experience. We will cruise with Princess again.

All was great on Sapphire Princess, the staff were very polite and helpful, the food was great and generous portions, pizzas a delight and I don’t normally eat pizza! Cabin boy was helpful and attentive, free ice cream bar a delight, international coffee bar was great with a good selection of snacks and very attentive staff, proved to be too popular as occasionally we could not get a seat. The medallion system was very good and helpful to track down fellow travellers. I would definitely recommend, next time I may upgrade on the larger ships to make our cruise more personalised.

We both enjoyed the cruise,The staff were always courteous and friendly. Our steward Rupert was especially praiseworthy. On the whole the food was good. Tendering ashore was chaotic. . . . having to wait hours for the trips ashore On a separate issue,I believe that I was overcharged approximately £150 on my final bill. I have sent a separate email concerning this,but anything you can do to help would be appre The cost of excursions and drinks was exorbitant. Colin Armstrong

The Sapphire Princess is a fine ship with good facilities an spacious well appointed cabins. The food on board is good without being outstanding. Entertainment was very professional but seemed to miss out on the 'fun' element. The service charges are expensive but typical of US cruise companies. The weather conditions effected the ships schedule and we were unable to do the one Ships excursion we had booked, the alternative was expensive for what it was.

The choice of dining was good and the service from all the crew was first class. In our experience Jimmy the cabin steward, Max the waiter and Phillip barman in Churchill’s made our cruise even more pleasurable with their attentive and caring manners. Transfers from our hotel to port and vice versa went smoothly and on time every time.

The itinerary was excellent with a variety of interesting ports of call and the captain really helped maximise the experience with a 360 at Cape Horn and getting very close to the Amalia Glacier. The Sapphire Princess is a lovely ship, our stateroom was well equipped and there were no problems with accessing restaurants. Food was excellent in all venues. However, the service in restaurants was very slow, even when they were not busy. . Dress code was not enforced - on a formal evening when we were nicely dressed in evening-wear, people were allowed into the restaurants wearing shorts and t-shirts, which is unacceptable when there are other dining venues available. The variety of onboard entertainment was poor. There was little on offer during the day. The dance classes were excellent, however with over 100 people participating, there was insufficient space. Otherwise there was very little on offer. The evening entertainment was very average and certainly not to the same standard as other cruise lines. A number of ports were accessed via tender and this service was very poorly organised from ship to shore. The concept of ticket numbers was good, however some people waited a VERY long time to get off the ship, they were left to sit on the stairs as there simply weren't enough seats to accommodate everyone being told to wait in a certain area.

Liked the size of the ship, but decor very dark & dated. Food quality in restaurants was variable. Smoking in casino resulted in smoke permeating other areas of ship. Mini suite cabin was a good size - some minor issues with things not working which were unresolved throughout the cruise. Pools were good & able to swim in the day & evening. . Sea days entertainment uninspiring. Disappointed that no art classes during sea days

Embarkation & dis-embarkation were both a nightmare, had to wait in a hot hall & a standing queue for 3 hours to get on board & wait for over 1 hour after our disembarking time, causing a lost taxi booking already paid for. Food good but Freedom Dining non existent we could never get a table when requested system always showed different availability to that offered. Over reliance on Technology & Facial Recognition systems which often did not work & caused problems. Wine Package a joke & relied on paper in the end, but still got overcharged 3 times because it was not in their technology system, according to Guest Services, plus bar services woefully slow. Itinerary good & Antarctica spectacular. Ship clean & comfortable with enough space in public areas & on deck & Captain very good at keeping everybody informed.