Regal Princess Reviews

Summary:  The most dissapointing cruise i have been on and i have been on quite a few. Balcony cabin had our grand children with us when the 2 beds came out of the ceiling it was positivly clustrofobic . my grandson got his back scraped on the wall tv trying to get into the bunk as the space was so tight.The balcony was so small only 2 could sit out on it.towels were small and quite hard and thin. The food was ok nothing spectacular.But the worst part of all was the excursion best off st petersburg this was over 2 days and at a cost of over £1000 for the 4 of us. We had to meet the cruise party at 6.20am this meant getting the children up at5-20am inorder for us all to get washed dressed and breakfasted.We had stickers put on our good clothes for which bus to get on. there was no cruise staff only a russian tour guide.we set of in the bus to the winter palace that was very good but hundreds of people all trying to go to the only toilet facilities on the ground floor.we had a disabled elderly lady with us and the guide took her to a lift to go up but there was no lift for her to go down a very large number of stairs the guide made no attempt to help her so fellow pasengers had to.one took her walking frame and another helped her..we then went for a boat trip that was this ok. we then went to what was like a civic hall for lunch the time now 1.30pm the children 8 & 6are now very thirsty and hungry. we were served neat vodka champagne water the food a kind of caviar salad ,then dry boild rice and very overcooked chicken and overcooked veg,ice cream the water and the ice cream were all the childrencould eat.the entertainment were nice .we then carried on to another historic building then we were taken to a souvinere shop then back to the ship it was then nearly 6 pm the children were starving and very tired. We feld the whole day was very poor and for the money was a total rip off. we told the ship we would not be going the next day but they still charged us .so beware of the ships excursions worst i have ever been on. Kids club was excellent as were most of the staff officers were hardly seen except at the arranged receptions etc.

Summary:  We are loyal IGLU customers and once again we were delighted with our cruise. We were upgraded to a mini suite which was brilliant. The room was very spacious and was well equipped. The staff onboard were outstanding as indeed were the facilities. However, we feel we must draw your attention to the poor service of the transfers that were provided from the airport to our hotel and then from the port to the airport. On both occasions we were left to our own devices having waited an unacceptable length of time and in the case of transport from the port to the airport it never arrived!! We waited for over an hour in the heat watching everyone else being collected. I made in excess of nine calls but to no avail. I was told I was in a queue each time. After in hour of frustration we paid a private taxi. This left a sour taste after having a fabulous time. This will not detract us booking with you again but for the sake of future customers we urge you to use another company for transfers.

Summary:  Very pleased with all the arrangements made by Iglu. Hotel in Santiago was very good and all the transfers were of an excellent quality, and on time, which made the holiday totally stress free. We always recommend Iglu to friends due to superb arrangements and good value for money. Thanks also to Saam for completing all the paperwork and listening to our requests.

Summary:  This was our 1st cruise and marked a delayed Honeymoon and my 50th birthday. We had the most fantastic time and can fault nothing. All flights ( a bit tight between connecting flights in Atlanta) and transfers ran smoothly and the on and off ship process was actually very well organised. (Some cruise blogs had implied this could be a lengthy process). It took a day or so to work out the best dining times and options for us but we soon got the hang of it and there were lots of fellow passengers willing to offer good advice. The bars and restaurants offered something for everyone and we soon found our favourites. Staff were constantly smiling and made the trip very enjoyable - these people work exceptionally hard. 7 nights on board is not enough to take advantage of everything or try every cocktail on the list!! We however made a very good attempt. The daily "newspaper" was brilliant at explaining what was going on and how everyhting worked. We would have been lost without that. We were hooked within a day and Im already thinking about where we can go next time

Summary:  We returned last week from the 4 night shakedown cruise onboard the new Regal Princess. From the moment we embarked on the ship in Trieste we were made to feel very special the ship is amazing and a true gem. We were in our cabin in less than 25 minutes and our deluxe cabin was great, loads of storage space and a fab flat screen tv with good film selections to keep my husband happy. We were invited to tour the spa which was lovely, we booked to use the enclave spa for the duration of our visit which was the best $99 I spent. The spa is very relaxing and a special treat after lots of walking in the ports. The retreat adult only area on top deck is a nice extra, and I am sure the cabanas will be very popular. The food as usual is fantastic will lots of choice for eating venues. We loved the international cafe which has a selection of sandwiches, salads and cakes on offer 24hrs a day. If we were to have one little gripe it would be the temperature of the food which wasn't always too hot but this was fine for me but might not be to everyone's taste. The entertainment by the staff and facilities onboard are the best we have experienced we had trouble fitting in all the activities and really enjoyed the shows and laser shooting area. Although I know most people don't go on a cruise to use the fitness centre but for me the ability to have a good workout means you can tuck into the buffet after. The gym facilities on the ship are top notch and some of the best I have used. The gym staff were very helpful and held a number of interesting seminars during our time onboard. In summary we had the best holiday and I would recommend anyone to book a Regal Princess cruise. If you are considering booking a trip, just do it

Summary:  Just back from the 4 day shake down cruise before launch the ship. After 9 previous cruises I finally made use of the spa enclave and that was excellent. Wayne and his staff at the art centre were very good. The food was very good all around the ship. Had the opportunity to meet Alfredo the chief and bought his book. All the staff were very friendly and nothing was too much trouble. I would rank this as a first class ship plus and would recommend all to try. The trip was excellent and the experience of being the first to walk the carpets, use the beds, facilities will remain long in the memory. Thanks to Ken and all at Iglu for sorting out this first class experience, without doubt and with no hesitation, the Regal princess should be for you. I nearly forgot the ports visited Venice etc and Kotor made this an excellent cruise both excellent places to visit.