We had never booked with Iglu cruise & would certainly use them again. We had 3 days in Beijing, transfers booked, excursions, hotels & transfer to Tianjin cruise port. All ran like clockwork, thank you. The embarkation was horrendous & certainly RC need to get off the ship & help sort it out, i’d read it was awful before we went so RC must know. 3 hours of queuing with now where to sit, nothing to drink, makes for stressed holiday makers. We really enjoyed the ship, liked the food, thought the speciality restaurant Wonderland was style over substance & expensive. By the time the waiter had gone on about the food it was cold, don’t waste your hard earned cash. Drinks very expensive. I had a soda package & there wasn’t any diet drinks in any of them for the whole of the cruise. You could get them in the bars however. We enjoyed most stops apart from Okinawa, Japan, which is an island & really no reason to stop there. Staff wonderful as usual, & lovely cabin, as expected on new ship. Be warned though if looking at this cruise, lots of queuing, immigration paperwork etc need to be fit & active. We really enjoyed our cruise, but RC there was a lot of grumbles about queuing etc & need for more organisation, these really need to be ironed out, you have too much competition We heard a lot of people say never again with RC. We would however if the itinerary suited.