Celebrity Infinity Reviews

Weather wasn’t great but didn’t spoil the holiday. Guests were a good mix of Brits, Canadians and Americans. The visiting entertainment was far more enjoyable than the onboard. Food occasionally good mostly average. We opted out of auto tipping as our cabin experience wasn’t good, including on one occasion our cabin door being left unlocked whilst we were out. We saw others on our corridor the same over the holiday! Staff in general were excellent. Wouldn’t go on this ship again unfortunately. Price of drinks onboard a total rip off ( $25 including gratuities and tax for a glass of Sauvignon Blanc). Cruise companies need to start pricing the entire holiday in one total prepaid amount rather than all the ridiculous overpriced add ons which end up costing as much as what you paid initially to travel!

For the age of this ship she is in good order all public rooms had just been refurbished or looked like it. Staff excellent, captain excellent, ship was full but never felt crowded. I loved the smaller ship layout, although she is only smaller by today's standards. Could do with a little more choice in MDR but food always of good quality and served with a smile. The weather was not great, rough on some days, but that cant be helped. I would like to cruise on infinity again. And will definitely sail with celebrity again.

Tired ship beyond its sell by date. Average food and lack of appealimng speciality restaurants. Service was good which was the only saving grace.

Overall the cruise was most enjoyable. Whilst it is one of the older ships in the fleet it is well maintained (except the balcony where more care should be taken whilst painting as it is splashed onto the floor and chairs) and is comfortable throughout with the veranda room being sufficiently spacious. The service was excellent throughout the ship and the quality of food was very good both in the buffet area and restaurant. The

A wonderful 10 night cruise on Celebrity Infinity. Early January weather was cold but mostly bright. An older ship but we thought it was fantastic. It's layout was very similar to our first cruise many years ago. The entertainment on board was really top class and the Girls and Boys of the on board team were the best we have seen on a ship. This combined with an amazing array of very tasty food from all round the world made it a trip to remember.

We did a Christmas / New year cruise aboard the Infinity which we found to be disappointing. The ship was full however it was obvious they did not have enough staff on board. At all the bars the service for drinks was patchy and most of the time you had to go to the bar to be served. Entertainment in the theartre was good however I believe on the entertainment staff they were a couple of people down. The main areas of the ship are in good conditions however the cabins are very tired. You still have shower curtains. We had anytime dinning which was a joke. This basically means you turn up when you want to eat to be given a buzzer and then wait anywhere up to 45 minutes to be seated. Not anytime dinning in my book. We have travelled with Celebrity alot but have to say will think twice before booking with them again going forward. I personally prefer the Edge class ships as they are newer, but I do wonder if the service aspect is a ship wide thing to save money?

Overall happy with the experience, but felt things were very overpriced,, to purchase drinks, wifi very expensive to a captive audience. Cannot fault the service of the staff whom worked extremely hard.

For the first time in the last few years and after many cruises, no member of staff was making sure that the antiseptic was used before going into any restaurant. There were many people with coughs and sneezes and the germs spread like wildfire. Food and staff were excellent as usual but there aren’t as many waiters in the lounges meaning a longer wait for a drink. Many of the talks took place in the constellation lounge. This has 3 small tv screens where details of the talk are too small to be seen and with pillars providing poor visibility. It is also a popular bar so people who don’t want to listen to the talk understandably continue their conversations. I was telephoned by someone from excursions cancelling a trip and offering us a meal in a specialty restaurant. After checking - the trip had gone ahead and there was no record of the call. We were refunded but no one seemed interested in what had happened, or who had made the call.

it's an old ship with fewer luxury touches than the more modern ones and in need of some TLC. Aqua Class not worth the extra money for facilities which are not provided on this ship

The ship is one of the oldest in the fleet and shows it's age a little bit. Having said that it was very clean and we'll maintained. All the staff worked hard. and diligently and were very friendly. The quality of the food was very good,although the choice at night in the main dining room was not as extensive as previously. Being a smaller ship it was easier to find your way around.