Celebrity Infinity Reviews

Overall happy with the experience, but felt things were very overpriced,, to purchase drinks, wifi very expensive to a captive audience. Cannot fault the service of the staff whom worked extremely hard.

For the first time in the last few years and after many cruises, no member of staff was making sure that the antiseptic was used before going into any restaurant. There were many people with coughs and sneezes and the germs spread like wildfire. Food and staff were excellent as usual but there aren’t as many waiters in the lounges meaning a longer wait for a drink. Many of the talks took place in the constellation lounge. This has 3 small tv screens where details of the talk are too small to be seen and with pillars providing poor visibility. It is also a popular bar so people who don’t want to listen to the talk understandably continue their conversations. I was telephoned by someone from excursions cancelling a trip and offering us a meal in a specialty restaurant. After checking - the trip had gone ahead and there was no record of the call. We were refunded but no one seemed interested in what had happened, or who had made the call.

it's an old ship with fewer luxury touches than the more modern ones and in need of some TLC. Aqua Class not worth the extra money for facilities which are not provided on this ship

The ship is one of the oldest in the fleet and shows it's age a little bit. Having said that it was very clean and we'll maintained. All the staff worked hard. and diligently and were very friendly. The quality of the food was very good,although the choice at night in the main dining room was not as extensive as previously. Being a smaller ship it was easier to find your way around.

Cruise was brillent but the drinks chargers were far too expensive 12 dollars plus 20% tax !! And then coming home ulgu cruise told us we had 10 kg of over head luggage and handbag plus 25kg ! Great going out with the luggage and then we got charged coming home £110 which was awful . Iglu have just said basically that's what airline have charged you because you was only entitled to 25k !!! No you told me we had all the luggage !!! We got it going out why get charged coming back !!!!! Sent them email back and they just blanked me . Very disappointed in iglu cruise booked a few holidays thro them . And just to not acknowledge the fee at all is awful . Don’t book with this company but cruise was fab .

Ship in very good condition despite its age. All staff friendly and welcoming. Very good buffet. Main restaurant menu hasn't changed for many years. Food, mass catering, looks better on the menu than on the plate. Theatre shows ok, many other activities run by the team through the day and evening. Some of the lounges on decks 4 and 5 very dark and lacking in atmosphere. Martini bar lively. Al Bacio good for coffees, cakes or a drink. Good mix of guests. We had a good holiday.

We really enjoyed our cruise to the Canaries. The Infiniity is one of the older ships but we love it. The staff are wonderful and the food is excellent.

The ship, food, excursions, shows and facilities were absolutely fantastic however we were very upset by the prices of drinks, 90 dollars for a bottle of chianti, and 38 dollars for 2 glasses of red wine, absolutely extortionate in my opinion.

The crew and the service we received were all excellent. As a bonus we were very lucky to get very good weather for most of our trip.

Excellent standard of service, entertainment and port times. Always things to do on sea days and food available at all times. Evident staff have been with the Celebrity a long time and it was pleasing to see crew from the last time we were on the ship at the beginning of the year.