Caribbean Princess Reviews

The Ship had 3100 passengers and we think it was at full capacity. We have been on quite a few cruises with different lines and ships and we have to say this was one of the best. The food, menu choices and service were excellent. The entertainment in the Theatre was superb with most of the performers having a stand up ovation at the end. There was also plenty to do on sea days The only downside was the cabin. However, we did have the cheapest so it could be said that we got what we paid for. The cabin had two bunk beds extra which obstructed our entry into the bed. The electric plugs were too far from the pillow so I had to have an extension cable for my sleep machine. The bedside table had two American plugs side by side, but were in effect only one as two adapters would not fit. There was an American plug in the bathroom so we could charge a mobile phone.

The service for Full Suite guests has been downgraded. No coffee or tea in the cabin. Bottled water limited to two small bottles, if you want more you have to pay. Concierge service removed. The Guest Services supervisor is meant to be a replacement, but they didn't even make contact. No contact available for the cabin attendant, you have to ring Guest Services who don't answer the phone. Getting Wifi onto your device a complete nightmare. You now have to pay for Medallion service delivery. I could go on. I expect much better and have cancelled my next Princess cruise.

An amazing ship - it's not new and shiny but the staff and the culture of 'we are family' makes up for all of it. The Caribbean islands and central American countries were amazing locations.

A brilliant itinerary around central America and the Caribbean with Panama a real highlight. The ship was pretty good although perhaps a little tired around the edges. The staff were lovely and the food good.

Great itinerary, Lovely ship, friendly attentive crew. Concerns addressed immediately, variety of entertainment amazing…Very impressed and we cruise a lot with many different cruise lines!

Over all very good.

Unfortunately when we tried to book restaurants through the app they were fully all fully booked. Everything is done through a medallion but because we are in England we did not have the medallion until we boarded. If they want to use this system then they need to make it available to all. Luckily we did manage to book.

Needs updating, everything seems old. Food good Accommodation clean and comfortable

Tired boat. Nice cruise but too long in some ports. Noisy boat

We had a great Alaskan cruise! The Princess team rallied when inclement weather meant additional sea days. Food was exceptional and customer service was of the highest standard too. The only challenge was the age of the ship, she looked tired in places. Regarding the service from Iglu, you are the best! Everything was wonderful from start to finish be it the seamless transfers, pre-cruise hotel choice, the app, email communication and holiday documentation. Keep up the great work! We will definitely come back when we are looking for another cruise.