Symphony of the Seas Reviews
View Cruise DealsExcellent cruise experience. I highly recommend Symphony of the seas. The entertainment is vibrant and engaging. The aesthetics is breath taking. The staff go beyond their way to make everyone feel happy.
Very disappointed with this cruise Having traveled on a package to include Canada and New York prior to cruise Was disappointed to find that the cruise I had waited a year for and a celebration of 40 years of marriage with a trip to the Caribbean couldn't happen due to hurricanes Was informed by royal Caribbean 24 hrs prior to sailing Was not offered the opportunity to return to the UK and take the cruise later next year Offered miserably compensation in future cruise credits which I'm reluctant to use due to poor customer service Ask for some small tokens of service which was declined Having packed summer clothes wanted some laundry washed to help with warmer clothes for a colder climate Was declined on the advise that we had been given enough notice When we originally had 3 stop on the caribean cruise ended up sailing for 6dsys with 1 stop with t h temperature of 12 degrees instead of the 26to 30 expected Room credits offered 300 dollars given the retracted the next day to 100 No explanation and some guests spent it to be told it was a mistake and they had to pay back Port taxes returned as on board credits Again had to spent on the ship Finally to add insult to injury They were selling co Co island t shirts and merchandise for 50% discounts All in all very unprofessional service from royal Caribbean
The food was excellent the restaurant staff very good cabin staff very good. The security staff abysmal and helped ruin the holiday. Everything booked by Iglu was perfect transport etc hotel rooms in Niagara Falls and New York.
A very nice ship, comfortable, clean, bright, good food, the entertainment was excellent, and the staff were more than accommodating, but the ship was just too big, with too many people, as the restaurants were pushed to cope at meal times, and the shows had to be booked. There were also far too many children on board. We have been on several cruises before, but on smaller boats, and although this trip was very enjoyable, we shall stick to smaller craft in future
Plenty to do
Amazing trip. Brilliant staff, so many things to do even on sea days
Superb ship with excellent facilities and top class service !
Absolutely loved Symphony of the seas. The ship was incredible, the staff were incredible and the entertainment was incredible. . . especially the dive show. Throughly enjoyed Miami and all of the stops. A cruise is the most perfect holiday, If you have teens, my son made lots of friends and throughly enjoyed the independence. Would 100 percent recommend.
Food was excellent ship was more than I expected plenty to do and lovely throughout had a few excursions cancelled but ones did loved especially the dolphins in Jamaica
Fabulous ship 🚢, lots of things to do. Very clean ship with good staff and pretty good food too. Central park was one of my favourites and there is no hard sell on the ship to get you to buy things unlike MSC who hassle you constantly!