Excellent value for money. Ship was lovely, Not too big and not too small. excellent service from all staff, In all roles. Always smiling and eager to greet and help in any way. Great choice of restaurants and we enjoyed the full range of starters and desserts in Latitude but the meat dishes were often tough, however whenever we raised this, the staff were swift to react (and so polite) and ensured we had something else to our satisfaction. Vista was wonderful. Latitude is a beautiful restaurant and it was a pleasure to sit there ...even without the food! Shows were wonderful and the standard of dancers was very high, also the female singers. The lads did a great job too. My husband and I were in shows on cruise ships 35 years ago, so we were very interested to see what was on offer - we were delighted. The Broadway show lounge was fantastic - excellent! Bands were great too and their vocalists. Really enjoyed the sail away from Newcastle with the band on deck - shame it didn't happen again. Line dancing: although the entertainment staff were lovely and helpful people, they clearly didn't know much about line dancing, in fact the passengers knew more than the staff. I felt that the class should have been lead by one of the dancers or by a team member who had been trained well. They didn't know the dances and had no idea of names of steps to be able to teach or guide the class. The passengers ended up telling the staff which foot to use etc! Best not to offer it unless it can be done well. Entertainment in the Squid was good but a shame that there was never enough space for everyone to sit and enjoy it. This is where I felt a larger 'lounge' with dance floor etc and more seating would have been better. More like the older style 'ballroom' so that it would be the social focal point for the majority to enjoy the entertainment on offer on days at sea and evenings. Also wished that all hot drinks could have been available there too. We would end up having to visit the lounge bar first to get a decaf coffee or decaf tea to carry to the Squid, which was frustrating. (Please would you seriously consider including Redbush (Rooibos) tea as an option. It's naturally caffeine free and I found quite a few other guests who would also have chosen it- thank you) Inside cabin was fine. Very impressed indeed with the amount of wardrobe and storage space. Only negative point for me was the lack of air conditioning in the cabin. (9114). I did tell the cabin steward (Raja) who was excellent and said he would report it. I also reported it myself some days later when nothing had been done but still nothing changed. When you haven't got a porthole or balcony, I do feel it's essential to be able to access a steam of cool air and I found it so uncomfortably hot at night.....and this was not in a hot climate! Drinks on offer within the All inclusive was excellent, in fact really impressed. Ports of call: We didn't find anything to promote Gothenburg and neither did any of the other passengers we discussed it with and would have been happy to miss it out. All other ports were wonderful and your guidance and organisation regarding St Petersburg was excellent and it all appeared to run very smoothly. Thank you. It was our first cruise as passengers rather than entertainers and we were absolutely delighted overall with it. We heard some hardened 'cruisers' moaning about bits but we would heartily recommend this ship and Tui cruises on this all inclusive basis. We would like you to pass our thanks on to Tui and the Marella Explorer crew for a wonderful job. The crew can make or break a trip and the Marella crew/staff were to a very high standard. Thank you - we will book again!