Grand Princess Reviews

Excellent cruise and staff.

There were many sea days getting to and from the Hawaiian Islands, and there was plenty of interest going on during the day. Crew members were very attentive.

Although one of the older and smaller ships in the Princess fleet, the Grand still provides the usual high standards associated with Princess Cruises.

An excellent holiday enhanced by the arrangements by IGLO. In particular the meet and greet at the airport and transport to the hotel and ship.

Hawaii Christmas and New year.This was our 4th cruise with Princess, our first on Grand Princess. The standard of service from the staff was up to its usual excellent quality. Grand Princess is however looking and feeling rather tired in many areas. There was a greater level of rust visible around many of the outdoor areas. We had a mini suite D620. It is a lovely sized room with a very comfortable bed, and I highly recommend the upgrade from a balcony room. There were a few tiles which had lifted below the toilet and the patio door onto the balcony was almost impossible to open it was so stiff; the handle was hanging off. That was however eventually resolved but left the door draughty. The sofa had what appeared to be a small burn mark and the interior furniture was chipped in places. This may sound rather negative but is simply factual and in no way detracted from us having a great cruise holiday with Princess. We did notice an increase in the bar prices (not helped by the strength of the dollar of course compared to GBP) and felt that the dress code in the formal dining areas was far more casual than our previous experiences, tracksuit trousers or jeans being common place.

The room was very small and the ship needs some TLC I noticed quite a few leaks throughout. The quarantine procedure they have in place is ridiculous as they still allow you to stay with your family and only restrict the ill person from going out so the family could still be spreading the germs it doesn’t make sense!! My child was not allowed in any of the pools as he is only 18 months old and not yet potty trained we had swimming diapers but he was still not allowed I thought that was very unfair! also it was our honeymoon so wanted to spend some family time together and were only allowed one parent to supervise at a time in the tree house (childs play area) so one of us was left by ourselves for a few hours a day! I thought that was unfair too! the drinks packages are not worth doing a total ripoff! On the other hand the staff in the tree house and dining rooms were very helpful and pleasant and a few of the bar staff were also lovely. The beds were really comfortable and the food was good so it wasn’t a all bad.

The physicality of the ships age showed in parts....but the staff,food,entertainment internal stuctures eere grest.The bar staff ,room stewards were fantastic x

Entertainment was excellent but we found the selection of food to be disappointing when compared to cruises we had previously done.

My husband and I had a lovely cruise to Hawaii on 29th October from San Francisco and found the standard of service and food to be excellent on the Grand Princess. The ship is showing its age and the bathrooms need updating and with all these new elegant ships on the market, I think Princess should address this but it did not detract from the holiday overall. As always the staff were so friendly and our stateroom attendant seemed to work all round the clock. We enjoyed all the entertainment on offer. The Elton John tribute act was fantastic and great comedy acts too. I dealt with Kerry throughout the booking process and she was excellent and always got back straight away if I had any queries. Would definitely book with IGLU again.

Just returned from 7 day cruise from Southampton to Northern Spain, France and Guernsey. This ship takes 3500 people and was crammed full. Half term, we should have known! The embarkation in Southampton was a disgrace. People waiting for hours to board, hungry, tired children and adults. We were stuck in the embarkation terminal for 2 and a half hours. Never experienced anything like it before on any cruise. This is obviously a ship for families with children so unfortunately didn't suit us, an older couple. We shall not travel with Princess ever again. Stick to Cunard in future. Having said that the food in the formal dining rooms was good,not so good in Horizon Buffet. The cabin was comfortable if a bit on the small side, never been in such a small shower. The cruise was advertised as calling at Bordeaux in France, it didn't, it went to Le Verdon 100 kms away! The only way of getting to Bordeaux was the £50 each coach provided by the ship. It took 5 hours travelling on coach for return journey to have 3 hours in Bordeaux, a complete waste of money. Don't do it, just take the free shuttle to Soulac sur Mer , a pretty seaside place we were told, save your money!