Celebrity Equinox Reviews

Itinerary was amazing. Staff on board couldn’t do enough for you. Cleaning the ship is an ongoing and daily process and encouraging to see, including handrails throughout the ship. Ship is showing its age and looking tired. Downside for us was the variety and quality of the food in the main silhouette restaurant for the evening meals with food rarely hot and lack of variety and choice.

The service, the food and entertainment were excellent. The lunchtime buffet was the best I’ve ever experienced. The crew were always friendly and provided great service. The itinerary included the Falklands islands and cape Horne, and we were warned that, due to unpredictable weather in this area, tendering to the Falklands was not always possible. However the weather was excellent and we managed to get there. Seeing the penguins and the white sand was one of the highlights of the cruise. The captain always put safety of the passengers first and we rounded Cape Horne ahead of the planned time to avoid rough weather. The cruise director and his team were excellent.

Lovely ship, staff very accommodating, Food was very nice. Captain went above and beyond to avoid bad weather and really looked after his passengers and crew

This was our 4th cruise with Celebrity. We have always chosen them because of the itineraries but we have found them to be better than other cruise lines we have travelled with because of the comfort of the cabins, quality of the food and drink, friendliness of the staff and standard of entertainment. This cruise was as good, if not better, than the previous 3!

Faultless in every way . ( with the possible exception of the cost of laundry ! ) Stateroom was superb and the staff were unfailingly polite and helpful . Food was varied and of a high standard . Entertainment was likewise. Itinerary was excellent and many thanks to Celebrity for providing such beautiful weather and calm seas in the Antarctic!

We really love Celebrity Equinox and this was our third cruise on it. The itinerary met our needs and as we previously found the ambience on the ship, its size, the friendliness and exceptional hard work of the staff, the activities which suited us, the dining room experience and quality of the ship. Our stateroom steward Ronald was exceptional in his work and helpfulness. Our main disappointment was the change of itinerary because of a’medical incident’. This ship started to change course at about 3 am, as I was watching it on our stateroom TV, It the landed in Puerto Madryn at an early evening/ night time, many hours later. This seems unusual for an’ emergency’. Why the person wasn’t helicoptered off, given a landing stage available, seems illogical and inconvenienced EVERY passenger. It led to us arriving at the Falklands in more unfavourable weather, the previous day was reportedly excellent for a visit, would have meant two tenders operating at a time but led to less time on land and very late returns with exceptionally long queues in cold conditions. However, the work of the tender operators was first class. It meant we missed Cape Hoorn, which was a must see for most people. The Captain was very affable and his dealing with the situation was efficient and kept us informed. I would cruise again on Equinox, as it is a great, well run ship.

Cabin was good, staff were great. The food in the main restaurant was very good but somewhat limited in variety. Wine choice in particular was inconsistent, very often our wine of choice, Argentine Malbec was unavailable

The transfer both at Lisbon Airport which was very poor and Beunos Airies Port to hotel just didn't turn up, there was a lot iglu customers left to find an alternative. Very poor organisation and to cap that Iglu haven't made any offer to pay for the transfer, the return flight from Beunos Airies was cancelled and we where left to fend for ourselves, extra cost for hotel and taxi transfers. Air France signalled to us that if we had booked through a travel agent, we should seek assistance on compensation from (because iglu booked the air tickets) Iglu wouldn't do anything and we have had to go direct to Air France. I wouldn't use Iglu again just pure chaos

Great cruise , ship and personal excellent

The cruise itself was lovely, however embarkation in Portugal and disembarkation in Buenos Aires was a shambles. Waited over 2 hours for embarkation and were 90 minutes late disembarking and consequently our transfer to the hotel didn't wait! Equinox could very much do with a refit, the balcony was not particularly clean and the barrier could certainly have done with a re-varnish. The crew are fantastic, extremely smart and always courteous and with a smile on their face. Food was excellent. One thing that did puzzle us was why the soft cushions out on deck were not removed to a dry area when it was raining! Consequently they got soaked and were unusable for a couple of hours until they dried out. We are so glad we did this trip, Buenos Aires is a wonderful city.