Britannia
star star star star half star

Britannia Reviews

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4.3
star star star star half star
Based on 982 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
star star star no star no star

Apparently it's just had a revamp so I can't imagine how it looked before. But it looks like a couple of things had been missed. My shower had bad stains which looked like grim (big black marks), there were buckets in the corridor to catch water dripping from the ceiling, the balcony glass was dirty/marked even after they washed it. The lifts missed floors and sometimes suddenly dropped which was scary. In the horizon restaurant the air-conditioning leaked drops of water and landed on your plate or head. I can not believe they only have two washing machines, two dryers and two ironing boards in the laundry room. The staff looked somber as though they didn't want to be there. Even though some wore Christmas hats they looked miserable. Christmas on this ship was a real let down. Has put me off going on another cruise for Christmas. Much rather stay home for Christmas this year

couple
couple
6-10 cruises
10 Jan 2026
star star star no star no star

Second time on Britannia and not over impressed. The ship looks tired in certain areas. The staff were wonderful in the main. Our cabin steward was friendly and efficient however there seemed to be a lack of staff in the common areas, with glasses mounting up on tables and dishes piled up in the buffet. We were told that many had been quarantined due to a flu outbreak and that may be the reason. Bar service was quick and friendly and the main restaurants were OK but service was slow. We went to Sindhu which was so dark we had to use a torch to read the menu. The food was no more than average. The outside areas on deck 7 are awful. OK this is a smoking area however it is very seldom cleaned, with tables laden with used glasses and cups and ashtrays overflowing. The sun decks were overcrowded on sea days and the policy of not reserving sunbeds is ignored. Towels on pretty much every one by 9am with very few people using them. Overall though we had a good time with great ports of call. P&O offer good value however standards have slipped since I last cruised with them.

couple
couple
10+ cruises
7 Jan 2026
star star star star no star

I had a great holiday but feel that some things have slipped. Cabin cleaning poor compared to normal. All staff friendly.

couple
couple
10+ cruises
6 Jan 2026
star star star star star

Flight to Barbados great. Transfer to Ship was good. Cruise was very good. Been on P&O ships before all good. Went on several P&O trips, beaches excelent. Couple of local Buses / coach was not good - dropped of inbetween Scrap yard and graveyard - then walk to beach. Then driver never returned - had to take taxi to ship.

couple
couple
6-10 cruises
6 Jan 2026
star star star star no star

Bar staff and cabin steward great restaurant staff less so maybe under too much pressure

group
group
10+ cruises
5 Jan 2026
star star star no star no star

The ship was ok a bit tired. The staff at reception were very unhelpful. The staff at the resturant were very good and helpful also the same in the buffet. There was no or little managment in the buffet area as most of the times there were shortages of plates and cutlery.

couple
couple
2-5 cruises
5 Jan 2026
star star star star star

2nd time on xmas cruise from Barbados. Smart ship, pleased with spacious standard balcony cabin. Lots of staff for good service everywhere. Freedom dining in restaurants sharing tables was enjoyable. Plenty of choice on menu. Paid as we go for drinks on ships account. Excursions a bit hit and miss, local transit buses can be uncomfortable. Guided tours usually excellent. Disappointed with daily shipboard activities, very repetitative and focussed on upselling of jewels or high price treatments. Lido pool area very active and noisy but unavoidable to get fore and aft of ship. Preferred Serenity area at front or rear.

couple
couple
2-5 cruises
2 Jan 2026
star star star star star

We had a lovely stay on the Britannia. The staff were amazing and worked so hard to make the cruise special for everyone. An outbreak of norovirus made their job even harder but they got on and stepped up the cleaning regime effortlessly. They were always polite and helpful. Our cabin steward Leslie was lovely. The food was amazing. Great entertainment.

family
family
2-5 cruises
30 Dec 2025
star star star star star

Few Moaners on the ship but for me I couldn't fault it. Plenty choice for food and good quality . Clean on the ship and the classic drinks package had a great choice. Absolutely fabulous xmas dinner on Xmas Day. Quite a few bars so for me something for everyone. Possibly lacked a bit of party atmosphere compared to previous cruise ships but I had a fab time .

couple
couple
2-5 cruises
30 Dec 2025
star star star star star

We love Britannia - lovely crew, lovely ship.

couple
couple
10+ cruises
30 Dec 2025