Island Princess Reviews

Ship staff are the best we have seen and every member of staff was very friendly. The ship is an ideal size and was not full. About 2,000 out of 3,000 passengers on board. The Medallion App was very good in part and very bad in other parts. The drink purchasing worked, the meal booking did not and there was a huge queue for the two main dinning rooms every night. One night we queued for nearly 2 hours, this caused one of our group an issues as they had to eat by certain times and we asked if we could have a table every day at the same time. The staff accommodated this and were very apologetic. We heard the ship was 45 members of staff short when we left Ft Lauderdale. I don't know if this was true? The food was very nice. The queuing was not. Never were all the tables used, I don't know why, the shortage of staff perhaps. Overall it was a great trip just a pity the Medallion App was so problematical and the queues for the meals every night.

The ship was lovely and the room service was wonderful. Service at the restaurant was also very very good. Robert who worked at the restaurant we dined in was excellent, as was our cabin attendant Jacino.

Excellent service

Top quality cruise with 5 star restaurants, friendly crew and great itinerary. The entry to the “ special” restaurants and wines sent by courtesy of Iglu were much appreciated. The hotel and transfers organised by Iglu also were trouble free. There was occasional queuing for restaurants that could be improved.

Had a wonderful cruise recently through the Panama Canal. Just a couple of things that slightly spoilt the cruise. We have cruised before with Princess and have always been pleased with our experiences. This cruise changed the itinery at the last moment. It was advertised as calling into Antiuga. No we went to Jamaica, not a good visit. The original itinery was to call into Grand Turk but again was changed to Grand Cayman. This was okay and very enjoyable. It would have been nice to be informed of these changes beforehand. Another very disappointing thing for us was the dress code. Previously the timed dining has had a couple of formal evenings, this is still the case but some people didn't really try. Other evenings the dress code was billed as 'dress as you would to visit a fine restaurant at home'. Again the standards have dropped. Jeans and shorts with tee shirts is not what I call fine dining attire. More like dressing for a beach party. But the visits to Columbia, Panama and Costa Rica were wonderful.

Cruise itinary was very good. Ship was very expensive for drinks and queing for anytime dining not acceptable

Enjoyable cruise, service was very good, food too much fish, too little vegetables. For a few days some lifts and floors were suffering from very unpleasant odours. Entertainment was good with two very good shows, and other interesting and enjoyable acts.

The atrium areas are spectacular, but some other areas look a touch tired. The ship is however due for an imminent refit. Food very good. Main criticism is that there is a constant sales pitch for products and services and some on-shore excursions are too focussed on shopping opportunities to the detriment of seeing more places of interest.

We chose this as we wanted to go through the Panama Canal. We knew the ship would be smaller but it was old. However, it is going in for a much needed refit in march 2015. The food was excellent but we were disappointed with the 15% gratuities on the alcohol -which we hadnt expected. One thing to note is that there is no tea/coffee making facilities in the cabins on USA ships.