Our children surprised my husband with a cruise to the Bahamas for his 50th birthday. We boarded on his birthday which was September 4th Labor Day. This cruise was scheduled for 5 day 4 nights and was supposed to visit Coco Cay and Key West but because of hurrican Irma our destinations were canceled and we headed back to Miami a day earlier. Now that's when it became interesting. Upon our return to Miami there was no way home to Maryland. No plane, train, bus, car, gasoline, nothing. Royal Carribean allowed us to stay on the ship for an extra 5 nights to ensure our safety from Irma. The Captain, Cruise Director, Activity directors and even the CEO Mr. Michael Bayleh was outstanding. Quality service, with care and love and respect. The entire crew staff on the entire ship treated is with the utmost respect and was very comforting. My husband and I had no worries at all pertaining to our safety. We highly recommend Royal Caribbean to everyone. We look forward to cruising again real soon.
Verified customer
1 cruise
30 Sep 2017
We sailed on the Enchantment of the Seas and loved it. When we arrived at the pier, we were immediately greeted by the porters who took care of our bags for transfer to the ship. When we arrived to our room we found it to be cozy from a space perspective. There were enough room for our clothes and our luggage. We ate in the Windjammer most days, and everything was delicious. The entertainment was hilarious, as we loved the Austin Powers Lookalike performance, he is so funny. The look of the ship was sparkling and every thing was sparkled. And I also loved the rock wall. We had lovely time.
