Diamond Princess
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Diamond Princess Reviews

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3.9
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Based on 31 reviews
Cabin
3.9
Service
3.9
Excursions
3.9
Dining
3.9
Activities
3.9
Value for money
3.9
Entertainment
3.9
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We have just returned from Japan and South Korea. Iglu arranged everything for us , Hotels, transfers, cruise ,and flights. It transpired whilst away that or return flight was the wrong day, we contacted iglu and they sorted everything out for us without delay. Could not have had better service.

Verified customer
1 cruise
18 Dec 2019
star star star star no star

Was disappointed didn't get free upgrade for stateroom. Food particularly in the buffet restaurant Horizon Court very good.Huge choice. Was able to take part in some activities. Not enough time to try all. Expensive internet on board could not always get free on shore! While disembarkation was well organised, we were bussed to Narita airport 5/6 hours before could check in. Sorry not a fan of airport shopping and wait was frustrating!

Verified customer
1 cruise
29 Sep 2019
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After spending a most enjoyable 4 days in Tokyo, We took a 9 day cruise around Japan. The itinerary was good and the shore excursions interesting. For those who did not want to join the ship's own excursions, there was a shuttle from the ship into the local town. The cost varied from 10 US dollars to 20 dollars depending on the distance involved. We think this service should have been free. The Diamond Princess was an excellent ship - one of the best we have sailed on. The ship itself was well-designed in terms of layout and the very large TV screen on deck 14 was good for relaxing and watching a film etc. There were so many things happening onboard during the day, it was hard to decide which one to attend. The staff were all very attentive and there was no pressure to purchase things, particularly drinks, which has not been the case on other cruises we have been on. The trip was organised by IGLU and every aspect of it worked as planned. So all in all a very enjoyable holiday. In fact we are off with IGLU in December to the Antarctic. 

Verified customer
1 cruise
1 Sep 2019
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The cruise was very nice indeed and with great staff. The only negative really is the rip-off prices for some of the ships tours some of which were reported as deplorable particularly one which stopped in Korsakov in Russia. Also balconies were very dirty and we could not sit out on them. Great organisation however by Iglu

Verified customer
1 cruise
27 Jul 2019
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Good destinations and itinerary, ship was generally not bad , however, some areas with thin deck-plates showing need for attention. Ship air conditioning in several locations too cold!!

Verified customer
1 cruise
12 Jun 2019
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Good destinations and itinerary, ship was generally not bad , however, some areas with thin deck-plates showing need for attention. Ship air conditioning in several locations too cold!!

Verified customer
1 cruise
12 Jun 2019
star star star no star no star

Just returned from an eight day cruise around Japan on Diamond Princess. Cruise was good but could have been better. Princess Cruise spent a lot of staff time trying to sell you extras while on board which did get a little annoying. We did two of their excursions the first in Busan which was ok the second in Miyako which was poor and Very Very expensive.

Verified customer
1 cruise
6 May 2019
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We have just returned from a cruise (April 11th to 19th) that took in both the north and south islands of Japan and which saw us visit ports of call that were in the various throes of the Blossom season. In terms of Diamond Princess, she is a large ship that hold c3000 passengers and is a well balanced, comfortable vessel. We had an ocean-view cabin towards the front of the ship on deck 8 and were very pleased with its layout - which is a typical Princess cabin with plenty of storage space and a very large queen size bed and a large TV and functional shower and bathroom. Everything in the cabin looked in good condition and we were very pleased with the steward service in keeping the cabin clean and tidy. We were allocated fixed dining because the Japanese market prefer a more formal dining structure - we would normally choose flexible dining - but were very fortunate to be seated with John and Andrew who were excellent company for dinner each evening. Food on the ship was a little variable, improving markedly in the second half of the cruise having been a little disappointing in terms of choice and cuts of meats to start. On this particular cruise there was also no International Café, which we have always used on the other Princess ships for its excellent range of croissants and pastries for breakfast/snacks. However, when we ventured to the Horizon buffet, it was better than I can recall from previous cruises and seemed to have more variety. Evening entertainment was chiefly the normal array of singers, illusionists and production shows and on the whole were fine, but because we were dining at 7.45pm there was only really one option for entertainment in any event - if we were on flexible dining I suspect we may have felt the entertainment options were a little light. Overall, with the excellent ports of call (and early starts) available on this cruise we went to bed relatively early compared to what we would normally do on a cruise, but we didn't feel short changed in any way. Besides, there was always a good choice of recent movie releases to watch in the cabin if we anted to stay up a little later. Overall, an excellent ship to have cruised on and a thoroughly enjoyable cruise itinerary too.

Verified customer
1 cruise
2 May 2019
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Evening menu pretty much the same every evening.

Verified customer
1 cruise
30 Apr 2019
star star star star star

Great cruise around the islands of Japan. Ship was excellent, good food, very comfortable bed, staff were pleasant and helpful.

Verified customer
1 cruise
28 Apr 2019