Adults-only (except for specified multigenerational cruises)
A selection of restaurants, including 3 speciality restaurants, the Buckingham Restaurant and the Borough Market buffet
11 different lounges and bars
Jogging and walking track
Gym, card room and library
1 outdoor swimming pool and 2 hot tubs
Outdoor screen for movies under the stars
The Palladium theatre - a two-tiered theatre showcasing world-class entertainment
Centre Court - a three-tiered deck with shopping, dining options, the Ambassador Casino and more
Save up to 20% on selected Ambassador cruises! Fantastic offers available across all cabin grades, including solo cabins. Prices shown include the discount!
Enjoy yourself on your first cruise or your money back*. Ambassador Cruises are so confident that you'll experience the warmest welcome at sea on your first cruise, that they are happy to make a special guarantee. If you don't enjoy yourself they will give you your money back*!
Adults Only
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Your itinerary
Day 1-7Cruise from London Tilbury and back
Day 1
Cruise departs from London Tilbury
4 Dec 2027
Departs at: 5 pm
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Nestled among towering cliffs and deep fjords, Flam offers a front-row seat to nature’s grandeur.
Sognefjord (Scenic Cruising)
7 Dec 2027
Arrives at: 8:01 pm, Departs at: 8:01 pm
The ever-impressive Sognefjord, which is nicknamed King of the Fjords, is both the longest and the deepest fjord in Norway. Cutting comfortably through Vestland county, with several sizable offshoots branching into smaller fjords as you head further inland, Sognefjord stretches roughly 127 miles and boasts some of the most breathtaking Scandinavian scenery you can see while sailing in Northern Europe. As wide as four miles at some points, and as narrow as 250 metres at others, this is a dramatic natural waterway where you can enjoy sensational views of snow-capped mountains stretching up into the sky, impressive icy glaciers, and vibrant forests while relishing in the comfort afforded by your cruise ship. With tumbling waterfalls, small coastal settlements, and impressive wildlife littering the shores, there’s always something interesting to spot while you’re enjoying this scenic cruising experience.
Aurlandsfjord (Scenic Cruising)
7 Dec 2027
Arrives at: 8:02 pm, Departs at: 8:02 pm
Located in Vestland, Norway, Aurlandsfjord is a deep and narrow waterway branching from Sognefjorden; with Flam sitting at the innermost part of Aurlandsfjord, cruising this breathtaking fjord is the best way to visit the charming village. Cutting through Aurlandsalen, an area known as Norway’s Grand Canyon, you’ll have the chance to admire breathtaking snow-capped mountains, vibrant forest-covered slopes, and dramatic waterfalls as you cruise through Aurlandsfjord. Widely regarded as one of the most picturesque fjords in the world, and certainly among those you’ll see sailing Norway, a scenic cruising experience here is as mesmerising as it is rewarding.
Day 5
At Sea
8 Dec 2027
Day 7
London Tilbury
10 Dec 2027
Arrives at: 8 am
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Flights
Flights aren't included within the price of this cruise. You will have to organise the flights yourself.
Wi-Fi
To browse the internet on-board you'll have to purchase one of the Wi-Fi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. You can buy drinks individually at the bar or a drink package can be added after booking. The Expedition package is included when upgrading to the Ambassador fare.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Tips
Ambassador operate an automatic service charge and gratuity system which is automatically added on to your onboard account. When upgrading to the Ambassador fare this is already included in the price you are paying where as with the Standard fare you'll have to pay this extra charge after your cruise. This is approximately £7 per person per day.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Car parking
Car parking at the port or airport is not included in the cost of your cruise, and this cannot currently be booked through Iglu Cruise. However, please contact us after you have made your booking if you would like to add this to your package, so we can discuss options. An approximate cost for parking during a cruise is around £12 to £20 per car per day. Alternatively, transfers can be arranged.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Travel insurance
Travel insurance is not included in your cruise package. However, Iglu Cruise has partnered with Holiday Extras to provide this service. With flexible policies and cruise-specific cover, you can rest assured that you’re completely covered when you go away. Get a Holiday Extras travel insurance quote right here.
Visa
Visas are not included with your cruise fare and are not provided by Iglu Cruise. Important visas and travel documents must be obtained by the individual guest prior to embarkation. To help, Iglu Cruise has partnered with The Travel Visa Company for professional assistance with all your travel documentation and visa needs.
Ship Facilities
Ambience - By Ambassador Cruise Line
Good for couplesOver 50sInformalSmall Ship
Year: 1991
·
Refurbished: 2022
·
11 Decks
·
Max capacity: 1400 people
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Ambience
4.6
Based on 435 reviews
Cabin
4
Service
5
Excursions
4
Dining
5
Activities
4
Value for money
5
Entertainment
4
The 'Ambience' is a relatively old ship, of some 34 years but one would not necessarily know this. My wife and I occupied an internal cabin without a sea view. We did not feel claustrophobic. Wonderful storage space. Suitcases fit nicely under the beds. Almost 60% of passengers return time and time again to the Ambience. A large Paladium Theatre. Lectures and shows are perfomed here, and there is waiter service. There are other activities throughout the ship the whole time. We liked the Centre Court. Prices are good. A mocktail is available for around £4. 50 and a pint of beer for under £6. The staff are friendly. We enjoyed the Captain's evening with free bubbly. One can eat in the restaurant as well as in the buffet. There is a fine selection of food. Coffee, tea, orange juice and water are available with the meals. Any other beverages have to be paid for. For those with no previous cruise experience, all passengers are issued with a card bearing a bar code, and when a purchase is made, this card has to be presented to the waiter. There is no exchange of money. Once the cruise is completed your bank card is debited. Check out the You Tube clips for this cruise company and voyages. We very much enjoyed entertainment and talking with other passengers. Thoroughly recommended.
couple
2-5 cruises
8 Jul 2026
Entertainment was very good,so much choice of food and all excellent first time on ambassador but would go again.
couple
2-5 cruises
7 Jul 2026
Visited the Norwegian fjords Absolutely stunning scenery ! Sailed on Ambience. Yes it is an older ship but well maintained and always clean The crew are fantastic Always attentive and hard working all done with a smile on they're faces Good choice of food with imaginative menus Entertainment crew very professional Some amazing voices and dancers Well done ambassador! Will most certainly see you all again
user
2-5 cruises
7 Jul 2026
Excellent holiday, the crew were welcoming and helpful, the theatre entertainment was a little disappointing, would have liked more quest performers, although the ships entertainment team and singers were good. The ship was comfortable and well laid out.
Up to 20% off discount is valid on new bookings on selected sailings from 09:00 28 May
2026 to 23.59, 29 July 2026, applicable to all grades. Up to 20% off is only applicable to the
lead booked guest and secondary guest in each twin grade cabin and is not applicable to any
3rd/4th berth guest. Up to 20% off is also applicable to Solo Travelers. At the start of the
promotion, 17% of the total cabin availability included in the promotion is discounted by up to
20%. Other discounts vary by sailing. Fares are subject to availability and offers may be
withdrawn without notice.
The Ambassador Guarantee is available to guests that have not previously cruised with Ambassador Cruise Line, and are booking their first cruise aboard Ambience or Ambition. It is valid for new bookings only, made after 19th Jan 2024 for a duration of 4 nights or more. To take advantage of the Guarantee you must state your intention to leave the cruise, and the reason why, to the Hotel Director within 24 hours of your embarkation. Our onboard team will endeavour to resolve any issues within 24 hours from the time you notify them. If a solution cannot be agreed, Ambassador will cover the cost of transport to your point of embarkation at the next available port. The mode of repatriation will be at Ambassador’s discretion e.g. flights, rail, taxi plus one hotel night if needed. Ambassador is only responsible for the travel / hotel cost and nothing else, all other costs must be covered by you. Ambassador will refund the fare that you have paid for your cruise and pro-rated drinks package costs only. We will not refund any extra costs you have incurred on board of a personal nature i.e. drinks, gifts, shopping, laundry, spa, communications etc. We will not reimburse port parking or travel costs to the terminal or for items not purchased directly through Ambassador, such as overnight accommodation, travel insurance, visa’s or health certificates. Refunds will be made via the same channel that you used to book your cruise e.g. directly with Ambassador or via a travel agent. Refunds may take up to 14 working days to process. The Guarantee does not affect Ambassador’s standard booking conditions or pre-departure cancellation policy. Guarantee not available on Festive events or cruises under 4 nights. Not applicable to employees of Ambassador and their friends and family, suppliers, journalists, or any prize winners or concession booking.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Supplier Reference:
A12728
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Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
If your party size isn’t listed, you can still call us: 0203 848 3600
This cruise is adults only
2 Adultsfrom £482 pp
1 Adultfrom £1,263 pp
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Back
Bergen
Bergenhus Fortress
Fløibanen
Flam
Railway Museum
Flåmsbana
Sognefjord (Scenic Cruising)
Aurlandsfjord (Scenic Cruising)
Bergen Harbour
Flåm Kirke
ship
lounge onboard
lounge
theatre
couple at bar onboard
bar
passenger
atrium
oceanview cabin
cabin lounge
Lynda w.
5 Dec 2025
Lynda w.
5 Dec 2025
Angela M.
4 Dec 2025
Anjuna S.
28 Oct 2025
Anjuna S.
28 Oct 2025
Elizabeth M.
21 Sep 2025
Ann E.
28 Aug 2025
Ann E.
28 Aug 2025
Ann E.
28 Aug 2025
Ann E.
28 Aug 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
David R.
7 Jan 2025
Philippa P.
23 Dec 2024
Day 1
Day 2
Day 3
Day 4
Day 4
Day 4
Day 5
Day 7
London Tilbury
London Tilbury
London Tilbury
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 8 AM to 5 PM (day Day 1)
Description
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Bergen
Bergenhus Fortress
Fløibanen
Bergen Harbour
Bergen
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 1 PM to 8 PM (day Day 3)
Description
UNESCO World Heritage City, UNESCO City of Gastronomy, and a quintessentially charming Norwegian port town, Bergen is a real haven for architecture enthusiasts, seafood fanatics and outdoor explorers. The iconic Hanseatic Wharf is a great place to start your exploration of Bergen, bringing you to the heart of this enchanting region through museums, galleries, shopping and some of the finest dining spots in Norway.
In Bergen, Norway, there is a fort called Bergenhus. The castle, one of Norway's oldest and best-preserved stone defences, is situated at the entrance to Bergen port. Early in the 1500s, construction of the fortification at Bergenhus started, and throughout the 1600s, the stronghold underwent continuous reinforcement, reaching its pinnacle development about 1700.
Fløibanen
In the Norwegian city of Bergen, there is a funicular train called the Floibanen. It provides access to the Flyen Mountain, where there are mountain treks and stunning city views, from the city's downtown. It is a popular tourist destination in Bergen and among the most popular in all of Norway.
Bergen Harbour
When sailing into Bergen, you’ll be greeted by beautiful views of the harbour. Aligned with colourful houses, cafes, shops and restaurants, this beautiful harbour is picture-perfect.
Flam
Railway Museum
Flåmsbana
Flåm Kirke
Flam
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 9 AM to 8 PM (day Day 4)
Description
Nestled amongst impressive waterfalls and steep mountains, Flam is a small village where big adventures can be found! As your cruise ship arrives into port, you'll be stunned by the breathtaking Aurlandsfjord and Nærøyfjord, as well as the picturesque village itself, which plays host to traditional, local cuisine and famous breweries. Flam is also home to the renowned Flåmsbana railway, which provides a scenic 20-kilometre railway ride to truly unforgettable sights.
Whether you’re interested in railway history or you’re looking for a more unique attraction to visit during your time in Flam, head to the Flam Railway Museum. Here you’ll learn the fascinating stories and history behind the construction of the railway, which is renowned for being the second steepest in Europe. Offering audiovisual guided tours, this immersive attraction gives you a flavour of what it took to construct this iconic railway system.
Flåmsbana
If you’ve got some time to spare during your trip to Flam, hop aboard the Flamsbana. Measuring just over 20km, this railway that connects Flam to Myrdal is one of the most picturesque railway journeys in the world.
Flåm Kirke
Dating back to 1667, this quaint and historic church is located in the heart of Flam, surrounded by picturesque scenery. The church representing the Flam parish and the Diocese of Bjorgvin, it’s still in use today.
Sognefjord (Scenic Cruising)
Sognefjord (Scenic Cruising)
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 8:01 PM to 8:01 PM (day Day 4)
Description
The ever-impressive Sognefjord, which is nicknamed King of the Fjords, is both the longest and the deepest fjord in Norway. Cutting comfortably through Vestland county, with several sizable offshoots branching into smaller fjords as you head further inland, Sognefjord stretches roughly 127 miles and boasts some of the most breathtaking Scandinavian scenery you can see while sailing in Northern Europe. As wide as four miles at some points, and as narrow as 250 metres at others, this is a dramatic natural waterway where you can enjoy sensational views of snow-capped mountains stretching up into the sky, impressive icy glaciers, and vibrant forests while relishing in the comfort afforded by your cruise ship. With tumbling waterfalls, small coastal settlements, and impressive wildlife littering the shores, there’s always something interesting to spot while you’re enjoying this scenic cruising experience.
Located in Vestland, Norway, Aurlandsfjord is a deep and narrow waterway branching from Sognefjorden; with Flam sitting at the innermost part of Aurlandsfjord, cruising this breathtaking fjord is the best way to visit the charming village. Cutting through Aurlandsalen, an area known as Norway’s Grand Canyon, you’ll have the chance to admire breathtaking snow-capped mountains, vibrant forest-covered slopes, and dramatic waterfalls as you cruise through Aurlandsfjord. Widely regarded as one of the most picturesque fjords in the world, and certainly among those you’ll see sailing Norway, a scenic cruising experience here is as mesmerising as it is rewarding.
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
London Tilbury
London Tilbury
London Tilbury
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 8 AM to 12 AM (day Day 7)
Description
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Drinks ordered via Room Service
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
AI review summary
Staff
A substantial number of customers appreciated the friendly and helpful staff, praising their friendliness, helpfulness, and politeness.
Food
A substantial number of customers remarked that the food is excellent, with some mentioning it multiple times.
Service
Customers expressed satisfaction with the service, praising it as excellent, amazing, and top class.
Ship
A substantial number of customers loved the ship, praising its cleanliness, comfort, and friendly staff.
Shows
Customers raved about the shows, describing them as very good and top-notch.