Iglu Cruise Price Match Service

Iglu Cruise’s Price Match Guarantee

At Iglu Cruise, we’re committed to giving you the best value in cruising. So, we offer everyone who books with Iglu Cruise a price-match guarantee: if you find a better price, we’ll match it.

As the UK’s largest cruise specialist, we’re able to secure the best terms, sensational exclusive deals, and maintain the strongest relationships with many of the UK’s favourite cruise lines. This means you’ll find an unbeatable selection of sailings to choose from with Iglu Cruise, from short breaks and last-minute escapes to grand unforgettable adventures, handcrafted holiday packages, and so much more.

If, though, you are able to find a better price elsewhere, there are three simple steps you can follow to take advantage of Iglu Cruise’s remarkable price match guarantee.

Step one: match the cruises

Firstly, you’ll need to make sure the price you’re hoping to match is for the same cruise package available with Iglu Cruise. This means making sure the offer you’re hoping to price match is for the same cruise line, cruise ship, sailing date, and cabin type and grade. If you’re looking to book a cruise package with flights, you’ll even need to try to match the airline and flight routing if possible; changes to this can alter the overall price of a cruise package.

Step two: get in touch with Iglu Cruise

Once you have a written quotation or a screenshot of the offer, you must submit your price match request to Iglu Cruise by email (iglucruise@iglu.com) before booking with Iglu Cruise. This gives Iglu Cruise experts a chance to verify the offer and prepare your price match.

Step three: you get your price-matched cruise package

Once a price match is confirmed, our guarantee ensures you’ll get the cruise package you’re after at the best possible price with Iglu Cruise.

To clarify, Iglu Cruise will match the price when the following terms and conditions are met:

You’ve contacted Iglu Cruise prior to booking with a written quotation or screenshot of the cruise offer you would like to price match
The cruise offer you would like to price match must be available to book at the lower price at the time of evaluation; our team must be able to independently verify the live price at the time of evaluation
The other cruise offer is identical to the one you’re planning to book with Iglu Cruise and is subject to the same booking conditions

These booking conditions are:

It’s the same sailing with the same cruise line aboard the same cruise ship
It’s the same cabin type, cabin grade, and cabin position onboard
If it’s a cruise with flights, they’re from the same departure airport with the same cabin class, and at the same time (if possible)
It has identical inclusions and added extras
The price is in GBP and for the UK market

However, you won’t be able to price match with Iglu Cruise in the following situations:

You’re booking through a website that doesn’t reveal the cruise line or cabin type until after you have booked
You’re booking using special membership rates, loyalty points, rewards programmes or special promotions available directly through the cruise line, or service discounts (including military discounts)
On the occasion that a travel agent has a cruise offer at an exclusive rate to them that they have arranged with the cruise line, airline, or travel supplier
You’re booking for a private group or a chartered sailing
The lower price is due to an obvious pricing misprint, system fault, or technical error
The lower price or matching availability is no longer live and bookable when our team checks it

We may update or end this price match promise for new bookings at any time.

If you’ve got any more questions, or you have a cruise offer you’re hoping to price match with Iglu Cruise, you can contact us using the form below, or email us at iglucruise@iglu.com. With an incredible team of cruise specialists and a dedicated customer care team, we’re always here to help, before, during, and after your booking.

Email us here:

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Cruise Details

(please include, Ship, Date & Cabin type)

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ABTA bonded travel agent

Iglucruise is a member of both ABTA and ATOL, therefore your booking is financially secure. You can benifit from ABTA's assistance and Code of Conduct and all packages and flight-plus holidays are covered by a scheme to protect your money should a supplier fail. When making a booking you will be issued with an ATOL Certificate outlining proof of your protection.

Holiday Deals with Iglu Cruise

Along with our Price Match service, we also offer an excellent selection of cruise deals, last minute cruises and cheap cruises. You can find cruises at specific destinations using our Caribbean cruises, Mediterranean cruises and Cruises from UK pages.

You can also contact us by Facebook or Twitter.