Save an additional £20 per person if you book online
ID:
380101
Overview
Adults-only (except for specified multigenerational cruises)
A selection of restaurants, including 3 speciality restaurants, the Buckingham Restaurant and the Borough Market buffet
11 different lounges and bars
Jogging and walking track
Gym, card room and library
1 outdoor swimming pool and 2 hot tubs
Outdoor screen for movies under the stars
The Palladium theatre - a three-tiered theatre showcasing world-class entertainment
Centre Court - a three-tiered deck with shopping, dining options, the Ambassador Casino and more
DEAL OF THE WEEK! Book now and take advantage of these huge discounts for a limited time!
Enjoy yourself on your first cruise or your money back*. Ambassador Cruises are so confident that you'll experience the warmest welcome at sea on your first cruise, that they are happy to make a special guarantee. If you don't enjoy yourself they will give you your money back*!
Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-fi
To browse the internet on-board you'll have to purchase one of the wifi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. You can buy drinks individually at the bar or a drink package can be added after booking. The Expedition package is included when upgrading to the Ambassador fare.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Tips
Ambassador operate an automatic service charge and gratuity system which is automatically added on to your onboard account. When upgrading to the Ambassador fare this is already included in the price you are paying where as with the Standard fare you'll have to pay this extra charge after your cruise. This is approximately £7 per person per day.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Insurance
Have the peace of mind that you're covered. Contact us after you have made the booking if you would like us to add this to your package.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Ambience
4.6
Based on 425 reviews
Cabin
4
Service
5
Excursions
4
Dining
5
Activities
4
Value for money
5
Entertainment
4
Staff all amazing,accommodation excellent storage ,palladium all show very good
couple
10+ cruises
9 Jan 2026
Embarkation great. Evening shows great. Daytime activities boring. Food and service great. Afternoon film Bridget Jones just disgusting language all through. something like Downton Abbey would be better. Not enough seating for disabled in Palldium, only 8 seats. Hairdresser worst cut I ever had. Staff great. Disembarkation quite slow but worked well.
user
10+ cruises
8 Jan 2026
I had a lovely time on board. Lovely people, lovely food (put on pounds!!!). Loved bingo but didn't win.
Staff were so polite and helpful. Chefs went above and beyond for me to stick to my allergies, so helpful.
Except for flat few cantankerous pensioners I had a brill time.
I loved my time on board and as a widow felt so welcomed at solo events
user
10+ cruises
8 Jan 2026
The staff were less friendly than previous cruises we have been on with Ambassador, some servers in Borough market were positively rude. Some waiters, particularly in the Observatory , looked at you and then ignored you and it took ages to get served.
That said, the ship, cabin, food and entertainment were all good value. We also loved all the ports of call.
The Ambassador Guarantee is available to guests that have not previously cruised with Ambassador Cruise Line, and are booking their first cruise aboard Ambience or Ambition. It is valid for new bookings only, made after 19th Jan 2024 for a duration of 4 nights or more. To take advantage of the Guarantee you must state your intention to leave the cruise, and the reason why, to the Hotel Director within 24 hours of your embarkation. Our onboard team will endeavour to resolve any issues within 24 hours from the time you notify them. If a solution cannot be agreed, Ambassador will cover the cost of transport to your point of embarkation at the next available port. The mode of repatriation will be at Ambassador’s discretion e.g. flights, rail, taxi plus one hotel night if needed. Ambassador is only responsible for the travel / hotel cost and nothing else, all other costs must be covered by you. Ambassador will refund the fare that you have paid for your cruise and pro-rated drinks package costs only. We will not refund any extra costs you have incurred on board of a personal nature i.e. drinks, gifts, shopping, laundry, spa, communications etc. We will not reimburse port parking or travel costs to the terminal or for items not purchased directly through Ambassador, such as overnight accommodation, travel insurance, visa’s or health certificates. Refunds will be made via the same channel that you used to book your cruise e.g. directly with Ambassador or via a travel agent. Refunds may take up to 14 working days to process. The Guarantee does not affect Ambassador’s standard booking conditions or pre-departure cancellation policy. Guarantee not available on Festive events or cruises under 4 nights. Not applicable to employees of Ambassador and their friends and family, suppliers, journalists, or any prize winners or concession booking.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
At Sea
DAY 2
20 May 2026
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
St. Mary's, Isles of Scilly
DAY 3
21 May 2026
Time at Port: TBD
Famous for stunning views, birdwatching and the world’s smallest football league (2 teams!), the Scilly Isles offer plenty for a day of exploring. In the main hub of St. Mary's you’ll find the Garrison Walls, Star Castle and Old Town, while there’s also chance to head further afield island hopping and taking in the unique sights and wildlife either on scenic walks, snorkelling, boat rides or Tresco Abbey Garden, known for its subtropical plants and flowers from around the world. When you get peckish meanwhile, the local fresh seafood is a must!
Cork (Cobh)
DAY 4
22 May 2026
Time at Port: TBD
As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.
At Sea
DAY 5
23 May 2026
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Belfast
DAY 6
24 May 2026
Time at Port: TBD
With its turbulent Troubles in the past, Belfast has flourished into a thriving hub of arts, cuisine, architecture and history, with the cruise port being a short drive from the city. The most notable attraction is the Titanic Belfast Museum, which pays tribute to the tragic voyage through immersive exhibitions and galleries. Also popular with all visitors to Belfast is the fully restored and fascinating HMS Caroline, where you can learn about the Battle of Jutland.
Things to do in Belfast:
Titanic Belfast
Any visitor to Belfast must see the Titanic exhibition, the largest of its kind in the world. The Titanic Slipways, the Harland and Wolff Drawing Offices, and the Hamilton Graving Dock are nearby Titanic Belfast; this is the exact location where Titanic was conceived, constructed, and launched in 1911. From the Titanic's conception in Belfast in the early 1900s through its building and launch, through its maiden voyage and subsequent position in history, Titanic Belfast narrates the tale of the world-famous ship.
Belfast City Hall
Belfast City Hall, one of the city's recognisable attractions, was constructed in August 1906 and serves as the city's municipal centre. Self-guided tours are also offered around it, showing the stained glass window collection, artwork, and antiquities.
The Dome
A free attraction in Belfast, the Dome offers unparalleled 360’ views of the city. A must-visit attraction, this unique structure is located within easy walking distance of the city centre.
Tobermory, Isle of Mull
DAY 7
25 May 2026
Time at Port: TBD
As seen in the popular children's show Balamory, Tobermory is hailed as one of the prettiest ports in Scotland for its colourful houses and picturesque bay. Visitors to this 1788 port will find no shortage of artistic and quirky boutiques showcasing the talents of locals. Looking for a historic and scenic hike? Visit Duart Castle which plays host to over 800 years of history. Meanwhile, Tobermory Distillery is the place to go for a locally brewed tipple.
Stornoway, Isle of Lewis
DAY 8
26 May 2026
Time at Port: TBD
The main town in the Lewis and Harris island just off of Scotland, Stornoway has a small population of just under 7,000 people; however, despite this, it’s still the largest town in the Outer Hebrides. A beautiful town that’s full of charm and quaint attractions, such as the Lews Castle, Stornoway Harbour and Stornoway Waterwheel, it makes for a wonderful day of exploring.
Things to do in Stornoway, Isle of Lewis:
Lews Castle
Built in the 19th century, this Victorian era castle is an iconic landmark in Stornoway. Originally home to Sir James Mathson, this beautiful building overlooks the harbour and now offers accommodation for those visiting the town, alongside a museum and a cafe.
Stornoway Harbour
Alternatively, if you’re looking for a more relaxing activity, you can wander around Stornoway Harbour - a natural harbour that’s home to a small fishing fleet, coast guard and lifeboat station and a port that caters for ferries and other ships. At the heart of the town, it’s open all day, year-round.
Stornoway Waterwheel
A historic feature of the town, the Stornoway Waterwheel has been in the area for over 100 years. Previously attached to Latta’s Mill which was burnt down in the late 19th century, it’s situated near Lews Castle.
Kirkwall, Orkney Islands
DAY 9
27 May 2026
Time at Port: TBD
The biggest town in Orkney, Kirkwall is a quaint yet bustling Scottish town that can easily be enjoyed by foot. From the St. Magnus Cathedral to the Bishop's and Earl's Palaces and the Orkney Museum, history lovers can learn more about this charming town. Head to the colourful harbour to admire the sea views, or explore the two beaches to truly admire Scotland's beautiful coastline.
Things to do in Kirkwall, Orkney Islands:
The Orkney Museum
Opened in 1968 and run by the Orkney Islands Council, the Orkney Museum in Kirkwall, Orkney, Scotland, formerly known as Tankerness House Museum, chronicles the history of the Orkney Islands from the Stone Age through the Picts and Vikings to the present.
Highland Park Whisky Distillery
If you love whiskey, learning the history of it and how it’s made, take a trip to the Highland Park Whiskey Distillery. A 18th century, malt-whiskey distillery, you’ll find out all about the drink with a knowledgeable guide.
St. Magnus Cathedral
St. Magnus Cathedral, also known as the "Light in the North," was built in 1137 by the Viking earl Rognvald in memory of his uncle St. Magnus, who was crucified in Kirkwall, the main city of the Orkney Islands.
At Sea
DAY 10
28 May 2026
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
London Tilbury
DAY 11
29 May 2026
Time at Port: TBD
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Expedition Drinks Package
Expedition Drinks Package
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Drinks ordered via Room Service
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
AI review summary
Staff
A substantial number of customers appreciated the friendly and helpful staff, praising their friendliness, helpfulness, and politeness.
Food
A substantial number of customers remarked that the food is excellent, with some mentioning it multiple times.
Service
Customers expressed satisfaction with the service, praising it as excellent, amazing, and top class.
Ship
A substantial number of customers loved the ship, praising its cleanliness, comfort, and friendly staff.
Shows
Customers raved about the shows, describing them as very good and top-notch.