Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-fi
To browse the internet on-board you'll have to purchase one of the wifi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. You can buy drinks individually at the bar or a drink package can be added after booking. The Expedition package is included when upgrading to the Ambassador fare.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Tips
Ambassador operate an automatic service charge and gratuity system which is automatically added on to your onboard account. When upgrading to the Ambassador fare this is already included in the price you are paying where as with the Standard fare you'll have to pay this extra charge after your cruise. This is approximately £7 per person per day.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Insurance
Have the peace of mind that you're covered. Contact us after you have made the booking if you would like us to add this to your package.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Ambience
4.6
Based on 425 reviews
Cabin
4
Service
5
Excursions
4
Dining
5
Activities
4
Value for money
5
Entertainment
4
Staff all amazing,accommodation excellent storage ,palladium all show very good
couple
10+ cruises
9 Jan 2026
Embarkation great. Evening shows great. Daytime activities boring. Food and service great. Afternoon film Bridget Jones just disgusting language all through. something like Downton Abbey would be better. Not enough seating for disabled in Palldium, only 8 seats. Hairdresser worst cut I ever had. Staff great. Disembarkation quite slow but worked well.
user
10+ cruises
8 Jan 2026
I had a lovely time on board. Lovely people, lovely food (put on pounds!!!). Loved bingo but didn't win.
Staff were so polite and helpful. Chefs went above and beyond for me to stick to my allergies, so helpful.
Except for flat few cantankerous pensioners I had a brill time.
I loved my time on board and as a widow felt so welcomed at solo events
user
10+ cruises
8 Jan 2026
The staff were less friendly than previous cruises we have been on with Ambassador, some servers in Borough market were positively rude. Some waiters, particularly in the Observatory , looked at you and then ignored you and it took ages to get served.
That said, the ship, cabin, food and entertainment were all good value. We also loved all the ports of call.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
At Sea
DAY 2-3
18 May 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Leixoes (tours to Porto)
DAY 4
20 May 2027
Time at Port: from 8 AM to 5 PM
One of the most important sea ports in Portugal and just a stone’s throw from the stunning city of Porto, Leixoes is a fantastic place to visit on a European cruise. Here – and, by extension, in Porto – you’ll find a fantastic range of historical sites showcasing remarkable architecture from centuries past, colourful cuisine that will keep you coming back for more, and a warm and welcoming culture. With a slightly warmer climate than the United Kingdom, this is a great place to visit during the summertime, but not uninviting when the winter months roll around.
Things to do in Leixoes (tours to Porto):
Castelo do Queijo (Cheese Castle)
The Forte de Sao Francisco Xavier, which is commonly known as the Cheese Castle, is a 17th century coastal fortification just south of Praia de Matosinhos; standing on a prominent rocky outcrop, the fort played a pivotal role in the Siege of Porto (1832 - 1833) and the revolt of Maria da Fonte in 1846. Now, it houses a military museum and affords visitors the opportunity to admire Porto and the Portuguese coastline from a unique perspective. Its colloquial name comes from the fact that it was reportedly constructed on a circular rock formation resembling a wheel of cheese.
Church of Saint Ildefonso
A stunning 18th century church in central Porto, the Church of Saint Ildefonso boasts impressive proto-Baroque architecture and an incredible exterior featuring 1932 azulejo tilework. Built on the site of a chapel which dates back to at least 1296, the intricate designs of the outer tilework depict scenes from the life of Saint Ildefonso and imagery from the Gospels; within this twin-towered church you’ll find an impressive interior worth taking a moment to admire.
Praia de Matosinhos
Perhaps the perfect place to relax and unwind in the stunning sunshine as soon as you arrive, Praia de Matosinhos is the closest stretch of sandy beach to the Leixoes cruise port; a stone’s throw from everything you’ll need to enjoy a beach day, this wide beach also boasts breathtaking sunsets – and the warm waters are great for both swimming and surfing!
At Sea
DAY 5
21 May 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Gibraltar
DAY 6
22 May 2027
Time at Port: from 8:30 AM to 6 PM
Nestled between Spain and Morocco, this small piece of Britain offers a warmer climate and Europe’s only wild apes. Visitors of all ages will love watching these primates at play, as well as hiking the trails through the Upper Rock Nature Reserve where you’ll find Saint Michael’s Cave. Finally, don’t forget to leave time to enjoy your favourite British classics at the numerous pubs, or try traditional Spanish tapas.
Things to do in Gibraltar:
Apes Den
One especially for the animal-lovers, a trip to Apes Den is a must to get up close to the only free-roaming primates in Europe. Located at two cable-car stations, these monkeys are inquisitive, playful and curious and will keep you entertained for hours.
Upper Rock Nature Reserve
1,400 feet above the sea, this is one of the best attractions of Gibraltar and a must visit to spot its fascinating wildlife, such as the Barbary Macaques. Take a walk, admire the views and get up close with nature – but keep an eye on your belongings!
Great Siege Tunnels
The Great Siege Tunnels are a must visit for history enthusiasts for their vital role played during the Great Siege on Gibraltar by Spain and France. Taking a tour of these impressive tunnels is a great way to get to know the history of this territory.
Mediterranean Steps
For the adventurous and determined, the Mediterranean Steps is a challenging hike that rewards you with stunning views at 421 metres above sea level. Admire the many species of flora and fauna, as well as the wildlife, such as Barbary Macaques and Barbary Partridges.
Saint Michael's Cave
After being linked to numerous myths and legends throughout time, Saint Michael’s Cave is teeming with fascinating history. Found within the Upper Rock Nature Reserve, it houses an auditorium for shows, drama, music and spectacular light shows.
Almeria
DAY 7
23 May 2027
Time at Port: from 8 AM to 6 PM
Our experts are preparing detailed information about this location. Please check back shortly to discover more.
Ceuta
DAY 8
24 May 2027
Time at Port: from 8 AM to 6 PM
A picturesque city on the North African coast, Ceuta lies just over 10 miles south of Gibraltar. With scenic, colourful buildings, this city is known for its watersports opportunities and historic architecture. Top attractions include the Casa de los Dragones, Parque Marítimo del Mediterráneo and the Shrine of Our Lady of Africa.
Things to do in Ceuta:
Casa de Los Dragones
A picturesque building within the city, it dates back to 1905. Featuring a unique design by renowned architect Jose Maria Perez, it boasts Moorish arches and impressive dragon sculptures.
Water Park
A vibrant complex with swimming pools, waterfalls and gardens, this water park is the ultimate place to enjoy an afternoon throughout your stop over.
Shrine of Our Lady of Africa
A Roman Catholic church in the centre of the city, it features a beautiful shrine and artworks throughout.
Cadiz
DAY 9
25 May 2027
Time at Port: from 7 AM to 5 PM
Despite its impressive modernity as a major city, Cádiz is one of the oldest continually-inhabited cities in Western Europe and an urban centre dominated by well-preserved historical landmarks – most of which can be found in Casco Antiguo, the Old Town within the remnants of Cádiz’s city walls. That doesn’t mean you won’t find any modern comforts here, though; while you’re sightseeing, you can expect to enjoy flavourful food from fantastic restaurants, comfortable cafes, and more. Sitting on Spain’s southern coast, the Port of Cádiz is also a short trip from Seville – a stunning Spanish city boasting its own unique culture and unique historical landmarks. So, if a tour of Seville is on the agenda, you’ll have no trouble getting there and back when you disembark here.
Things to do in Cadiz:
Playa de La Victoria
Playa de la Victoria is a breathtaking stretch of sandy beach perfect for sun lounging and enjoying the glorious weather in southern Spain; with restaurants, bars, shops, and more all within close walking distance, you’ll never have to travel far to find what you need when enjoying a day here.
Castillo de San Sebastián
Located on a small island at the end of La Caleta beach, this remarkable historical site was once home to a Temple of Kronos – a Titan among the Greek gods, and father of Zeus, Poseidon, Hades, Hestia, Demeter, and Hera. The castle we see today was built circa 1706 in order to provide the northern flank of the city with defence, and the levee linking the island to the city was constructed in 1860. This castle was also the site of Spain’s second electric-powered lighthouse, which was added to the structures on this island in 1908.
Plaza de España
An impressive plaza in Parque de Maria Luisa in Seville, Plaza de España is a remarkable landmark example of Regionalism architecture – blending the Baroque Revival, Renaissance Revival, and Moorish Revival styles together. Completed in 1928, this stunning area was featured in exterior shots of the City of Theed on Naboo in Star Wars Episode II - Attack of the Clones and scenes from Lawrence of Arabia, among other film and TV productions – something that only exemplifies its incredible beauty.
Royal Alcázar of Seville
A historic royal palace in the heart of Seville, which was once an Islamic-era citadel in the 10th century before eventually being expanded upon and rebuilt throughout the 11th, 12th, and 13th centuries, the Royal Alcázar of Seville is an impressive example of Mudejar-style architecture but draws on Gothic and Renaissance elements, giving it a unique character among other palaces in the region. When the royal family are visiting Seville, they still occupy the upper stories of the alcázar to this day – though, you can also explore this area when they’re not in town. A stunning palace with an impressive collection of elegant interiors, interesting artworks, and gardens, this is a fantastic place to visit when you’re in Seville.
Lisbon
DAY 10
26 May 2027
Time at Port: from 1 PM to 8 PM
The largest and capital city of Portugal, and one of the oldest cities in the world, Lisbon is an idyllic cruise holiday destination, offering attractions to suit all interests. From ancient forts to artistic neighbourhoods and the breath-taking Jerónimos Monastery, this port of call has plenty to explore. Families will love to discover the many species at the Oceanarium, while couples will love an escape to the charming town of Sintra to explore the castle.
Things to do in Lisbon:
Alfma District
One of the oldest and most vibrant districts of Lisbon, Alfama is the place to be for artisan eateries, quirky boutiques and Fado bars. It’s best explored on foot or by the tram to experience as many of the attractions and highlights as possible.
Jeronimos Monastery
One of the most visited sites in Lisbon, the Jerónimos Monastery was completed in the seventeenth century. In 1983 UNESCO declared it as a World Heritage Site and it’s certainly a must visit to admire the beautiful architecture both inside and out.
Lisbon Oceanarium
Here visitors will discover over 450 different species of marine life, including sharks, rays, penguins and otters. Cruisers of all ages will love following the route around the central aquarium to learn about the major ecosystems of the ocean.
Torre de Belem
Declared a UNESCO World Heritage Site in 1983, Torre de Belém was built to protect Lisbon from attackers from the sea. Despite its role, the fort was decorated with lavish carvings and details, which are best viewed from the banks of the Rio Tejo.
Tram 28
Tram 28 is the classic Lisbon mode of transportation – rattling around the narrow streets in a bright yellow tram that dates back to the 1930’s. Hop on and take one of the best tours of Lisbon, passing highlights and attractions along the way.
Sintra
Declared a UNESCO World Heritage Site for its cultural landscape, Sintra is a romantic destination to escape to for the day. Featuring enchanting palaces and rolling hills, this town is easily accessible from Lisbon via a regular train service.
St George's Castle
Established in 200 BC, Castelo de Sao Jorge is one of the biggest highlights of Lisbon. Get to know the city’s unique and fascinating history, explore the imposing walls, wander the shady gardens and admire the vast views from the Observation Terrace.
At Sea
DAY 11-13
27 May 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
London Tilbury
DAY 14
30 May 2027
Time at Port: from 8 AM to 5 PM
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Expedition Drinks Package
Expedition Drinks Package
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Drinks ordered via Room Service
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
AI review summary
Staff
A substantial number of customers appreciated the friendly and helpful staff, praising their friendliness, helpfulness, and politeness.
Food
A substantial number of customers remarked that the food is excellent, with some mentioning it multiple times.
Service
Customers expressed satisfaction with the service, praising it as excellent, amazing, and top class.
Ship
A substantial number of customers loved the ship, praising its cleanliness, comfort, and friendly staff.
Shows
Customers raved about the shows, describing them as very good and top-notch.