Queen Mary 2 Reviews

Queen Mary 2 is very special and you are made to feel relaxed and well looked after. Beautiful decor, great food and service. Lots to do both day and night from day classes to evening shows. It really is in a class of its own!

perfect for everything！Everything！Sooo fantastic

The ship is a great ship, full of unique areas for enjoying the cruise. Fabulous art deco even in the lifts. Shame the planetarium isn't used for what it was designed for, and was only used as a second lecture location, but I will lookout for trips covering the planets . We sailed through gale 8/9 and rough seas and never really noticed , there was very little motion. The staff were disappointing however, alot of miserable faces and poorly trained restaurant staff, not good service alot of the time

I have enjoyed every minute of being on the Oueen Mary 2. I will do that again. My problem was with the transport to and from the Hotel arranged by you . I had to pay $95. 00 to Explorer Car Services to get to the hotel. I tried on two occasions to make contact the day I returned but the phone rang for sometime. Due to this I have made the decision to write but I need an email number.

The crossing to New York was really good. Food, entertainment and service were all to a high standard.

The cruise itself was brilliant - very stable in the rough seas. Staterooms were plenty big enough and comfortable - well looked after by John and his housekeeping staff. Food was very nice but limited choice if you had a nut allergy or were gluten free. (we never went hungry) Vinny always managed to allocate an appropriate table for the open dining, Kevin our head waiter and his wait staff provided excellent service at meal times. Kings Court buffet could be a bit chaotic during main meal time offerings as so noisy and busy - much preferred the seated dining of the Britannia restaurant. Disembarking for a trip was bit chaotic as you just disembarked and were left to find your own meeting point / coaches without clear guidance. Trips were really interesting with knowledgeable local guides with good English. Bar staff could have been bit more proactive when keeping an eye on their tables especially as the bars were never that busy. Theatre shows were okay and enjoyable with one or two being really good but expected much more polished performances. Afternoon tea was a nice touch available everyday. Had a really lovely time and won't discount Cunard for future cruises if going to the right destinations at the right time and price but would not be the first cruise line I look at.

Superb classic cruise liner with food, service, decor of the highest standard. Be aware of the service charge debited to your on board account and not previously advised - $38 per day!

There have removed free 24 hr room service after we bought and paid for this holiday on the terms of contract this being included. They have stopped the chocolate gala night. They have stopped afternoon tea in cafe corinth and stopped the fresh pastries. They have removed the classic cocktails from the commodore club and limited choice. They have reduced choice of menue in Brittania and what was once included now expected to pay and portion side reduced. veryvery limited choice if any for main gluten free meals and no choice of gf deserts in kings court. Only one plastic wrap sponge slice! Utter disgrace ! Get rid of it Ludlow he's killing the brand ! O and planatwriumbroken not to be fixed. And no white gloves on afternoon tea and only 2 dance hosts . . a sad joke !

QM2 not up to usual standard. Have cruised several times before as your records will show (Diamond). Some important stores NOT loaded eg toothpaste, the usual basics like Strepsils and non prescription medicines etc. Food also suffered with small choice and repeat menus disguised as 'different'. Verandah Restaurant - poor. Speciality Coriander - not even a nod to Indian food and the Madras curry was NOT Madras. Water to cabin cut off from evening to sometime next morning. No shower no toilet flush (YUK). Comments dismissed as we were informed by public announcement at. . . . . 2. 00AM! And who heard that? Still charged for bottled water to cabin. Initially Pursers Office refused to register 'no water' as a complaint against my account. It had no effect. Restaurant staff to my table of 8 excellent as was cabin steward. Entertainment restricted to tired acts and 'Showtime' and generally under par or boring. No trios playing on Formal Nights, the backing band excellent. Decor generally OK but evidence of wear and tear visible eg sofa in my cabin sagging; Not a success. Have written similarly to Cunard. Can I expect any redress? You tell me.

Overall we enjoyed our crossing. But there were several failings. The ship is now looking more shabby than chic & showing her age. The food served in the Britannia was mostly inedible containing too much salt and overcooked to the point tasted as if it had been prepared hours before then microwaved We reverted to using the Kings grill, where the was more variety and better quality. Evening entertainment was short & the advertised Planetarium not available As things are, I could not recommend this ship