Oceania Riviera Reviews

A thoroughly enjoyable experience. Attentive and pleasant staff always eager to please. First class cuisine served from a very exstensive menu. . So many dining choices from the speciality restaurants or the main dining room. Our first trip with Oceania but certainly not our last, we are already planning our next trip with them.

Loved the ship and service on the cruise. The downside was that food often arrived warm to cool despite having stipulated with the waiter we preferred it hot. Also, we are used to larger ships with more bars etc to choose on an evening so that was a little limiting but would definitely sail again with oceania.

Overall Oceania Riviera was very good with excellent service, food and amenities. Was very slightly let down by a few minor quibbles Sun bed rules not enforced making it difficult to find beds on sea days Dress code rules not enforced No shade on the Aqua sundeck (one of the perks of Concierge and above) Music on the sun deck and in pre dinner bars was too loud making conversation difficult

Wonderful cruise. Staff were amazing so friendly. Food great we loved it we had an amazing time can't wait to book our next one with oceania.

This was one of the best cruises we have ever been in . The staff , facilities and dining options were all excellent.

Best cruise ship ive been on in 25 years of cruising. The food, service and everything about the cruise was wonderful. Pre and post support exceptional. Exursions not so good.

Positives - 1. The ship was lovely 2. The stateroom cabin was spot on, plenty of room, lots of storage, great en-suite, comfy bed and a balcony. 3. The food and drinks were amazing in all the restaurants, eateries and bars. 4. The staff were superb to a person. Nothing was too much trouble and in reality the staff pre-empted pretty much what you wanted before you even knew you wanted it. 5. The onboard entertainment team were great, very enthusiastic, accomplished and a pleasure to watch. The guest speakers and performers were also excellent. Negatives- This is a big negative 1. We booked to visit 8 different countries and only visited 4. We had 7 cancelled ports of call from our original itinerary. Very disappointing! 2. Slow free wifi 3. The trips ashore through Oceania were far too expensive, hence we didn’t use them and did our own thing, as did almost everyone onboard who we spoke too. Overall, we would probably use a Oceania again.

Riviera is showing its age. Overall a nice ship. Food is excellent in all the restaurants and the staff are fabulous. We found the excursions were very well organised (but expensive). We had the House beverage package so wine or champagne by the glass (no limit) or beers. Coffee, soft drinks and water were all included which was a nice touch. On the downside, the entertainment was not to our taste. We are 67 years old and felt the music (including a string quartet) was aimed at an older audience. The most modern song that we heard the house band play was from 1982. Generally it was Frank Sinatra, the Carpenters etc. Would have liked some more modern music other than in the disco slot after 11pm. We were disappointed that the policy of not reserving loungers was never enforced. I have added pictures to show how the loungers were all reserved early in the day and were never relinquished. The ship accounting was poor. When we boarded we were given $750 on board spend. When we checked our on board account on entering our cabin it showed I was in debt to the tune of $350! We were told it was a mix up and we had been charged again for excursions we had booked pre cruise. We would have liked an on board App like the sister company NCL. Indeed, most lines have n App. We found the booking for the speciality restaurants was confusing. We booked 4 nights before we boarded in line with what the web site advised we were entitled to. On boarding we happened to see the desk where additional bookings were being made and we got a further 2 nights booked. We had a concierge cabin and asked our concierge to see if we could get any other nights in the speciality restaurants but with no success. Indeed we didn’t get any benefit of having the concierge. I guess that 6 nights out of an 18 night cruise might not be too bad but we still don’t really know what we were actually entitled to. Although this was our first Oceania cruise we have taken 34 cruises in all and 14 of those were with NCL so our issues mentioned above were not based on a first time experience of cruising. So in conclusion, would we cruise with Oceania again? Yes, but we would choose a newer ship such as Vista or Allura. We doubt that we would book Riviera again unless the itinerary was particularly unusual or unique.

Nice ship, although a little tired in places. Good facilities - Library, games/card room, art room Cabin good and fairly spacious

Overall enjoyable experience. However lack of communication re cancelled visit to Malacca was very disappointing. Friendly & helpful staff. Food although delicious was sometimes not served hot enough. Excursions were expensive and did not represent good value. Pool area good. Stateroom disappointingly small. . Air con very cold in some areas. No notification of cruise port change in Singapore led to inconvenience and long delay over one hour as transfer taxi at wrong centre.