Adults-only (except for specified multigenerational cruises)
A selection of restaurants, including 3 speciality restaurants, the Buckingham Restaurant and the Borough Market buffet
11 different lounges and bars
Jogging and walking track
Gym, card room and library
1 outdoor swimming pool and 2 hot tubs
Outdoor screen for movies under the stars
The Palladium theatre - a two-tiered theatre showcasing world-class entertainment
Centre Court - a three-tiered deck with shopping, dining options, the Ambassador Casino and more
Limited Time: Get a free inside-to-outside cabin upgrade! Don't miss out, book your cruise today.
Enjoy yourself on your first cruise or your money back*. Ambassador Cruises are so confident that you'll experience the warmest welcome at sea on your first cruise, that they are happy to make a special guarantee. If you don't enjoy yourself they will give you your money back*!
Adults only
Free cabin upgrade
Special guest sailing
Limited time offer
Enjoy your cruise or your money back!
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Your itinerary
Day 1-7Cruise from London Tilbury and back
Day 1
Cruise departs from London Tilbury
9 Oct 2026
Departs at: 5 pm
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Situated on the shores of the Göta älv river on Sweden's west coast is the country's largest city, Gothenburg. A significant seaport, it is renowned for its Dutch-inspired canals and green boulevards like the Avenyn, which is the city's main avenue which is surrounded by an array of popular cafés and shops.
Since the 19th century, Skagen has lured visitors from all around the world for its breathtaking landscapes and beautiful beaches. Nowadays, travellers visit for all this as well as the unique neighbourhoods, array of museums and fantastic shopping. Skagen's artistic flair makes for great photo opportunities, but if you're looking for more active excursions, enjoy a guided hike, a full-day horse ride or water sports at the beach.
Day 6
At Sea
14 Oct 2026
Day 7
London Tilbury
15 Oct 2026
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Relax and enjoy your holiday with your drinks package fully included. Enjoy a choice of house beers, spirits, and house wines by the glass across the ship’s bars and lounges. You will also get unlimited soft drinks and juices, letting you order your favourite refreshments whenever you like on board.
Expedition Drinks Package
Tips
Your daily gratuities and onboard service charges are fully included in your package, covering tips for stateroom stewards, dining staff, and crew. This means you won’t face any unexpected fees or service charges on your final bill at the end of your cruise.
Entertainment
Choose from a variety of things to entertain yourself including restaurants, bars, theatre, pools and much more.
Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Cabin
Your cabin is fully included in the price. Unwind in total comfort each evening and wake up to a breathtaking new horizon every morning of your cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-Fi
To browse the internet on-board you'll have to purchase one of the Wi-Fi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Drinks
Standard teas, coffees, and soft drinks are included with meals, but alcoholic beverages are extra. You can buy drinks individually at the bar or add a package post-booking. Upgrading to the premium Ambassador Fare fully includes the top-tier Expedition Drinks Package.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Tips
Ambassador adds a daily service charge of £7 per person to your onboard account during your cruise. When you upgrade to the premium Ambassador Fare, these gratuities are fully included in the price you pay upfront. If you choose the Saver Fare, this additional charge will be settled on board.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Car parking
Car parking at the port or airport is not included in the cost of your cruise, and this cannot currently be booked through Iglu Cruise. However, please contact us after you have made your booking if you would like to add this to your package, so we can discuss options. An approximate cost for parking during a cruise is around £12 to £20 per car per day. Alternatively, transfers can be arranged.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Travel insurance
Travel insurance is not included in your cruise package. However, Iglu Cruise has partnered with Holiday Extras to provide this service. With flexible policies and cruise-specific cover, you can rest assured that you’re completely covered when you go away. Get a Holiday Extras travel insurance quote right here.
Visa
Visas are not included with your cruise fare and are not provided by Iglu Cruise. Important visas and travel documents must be obtained by the individual guest prior to embarkation. To help, Iglu Cruise has partnered with The Travel Visa Company for professional assistance with all your travel documentation and visa needs.
Unforgettable experiences
Included
Cruise with Marti & Tony, an unforgettable adventure with Ambassador
A sensational cruise experience awaits you with Ambassador Cruise Line's exclusive 'Cruise with Marti & Tony' sailing.An incredible itinerary that invites you to embark on a musical sailing through Northern Europe wi
View
Ship Facilities
Ambience - By Ambassador Cruise Line
Good for couplesOver 50sInformalSmall Ship
Year: 1991
·
Refurbished: 2022
·
11 Decks
·
Max capacity: 1400 people
These cabins are budget-friendly but you will be assigned your cabin number, which might have obstructed views.
These cabins are budget-friendly but you will be assigned your cabin number, which might have obstructed views.
Ambience deck plan
Key
OUTSG
Outside Single Guarantee
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Ambience
4.6
Based on 467 reviews
Cabin
4
Service
5
Excursions
4
Dining
5
Activities
4
Value for money
5
Entertainment
4
Holiday enjoyable. Smooth crossings most of time. Staff very good and polite. Cleanliness of toilets immaculate and most of ship that I could see. Food good plenty of choice albeit sometimes not very hot. My one disappointment is that entertainment repetitive having the same band/singers throughout the whole 12 days in each bar and only 2 outside performers for the theatre. There needs to be more changeover of acts.
couple
10+ cruises
10 Aug 2026
An old ship but well maintained. Beautiful Art Deco bars and a lovely old fashioned theatre. Spacious cabins with lots of storage 25 drawers! This was our second cruise on Ambience and just as enjoyable as the first. Lovely atmosphere the crew were excellent and the entertainment was superb to a very high standard. Particularly enjoyed the vignettes and the crews efforts enternaing us with demonstrations. Overall an excellent cruise the only downside was travelling to Tilbury or having to get to a city pickups on a coach .
family
10+ cruises
10 Aug 2026
I've not long ago returned from my mini-cruise of 4 nights/5 days visitng Netherlands and Belgium. It was my first cruise and I'm glad I took this unusual step!
There is plenty of events, bars, sunbeds, and other passengers! A good portion of the passengers are pension age - I'd say about 60%, 25% middle age where I'm at, and then 15% is younger. Regardless of age though, the clear majority of people are friendly and the same with the staff.
The cabin was clean and decent, had a lovely comfy bed, and was tidied every day. My only minuses is that the TV set and content wasn't great and was dated, only 16 channels where about 6 of them were about the cruise and its facilties/webcam view/events. No EPG for the other channels and occasionally some of these channels disappeared for mniutes/hours. And one of the tours in one of the countries we stopped at involved a walking tour of 90mins and was really interesting, but failed to consider the age group and the high temperature we're walking in, and some had to return to the ship before the end of the tour. My own legs ached a lot and I spent most of the rest of the day massaging them back to life!! But overall, I enjoyed the whole experience and would go again if I had the chance.
user
1 cruise
8 Aug 2026
Crew polite but not particularly friendly. Efficient but few smiles without prompt.
Embarkation. Swift and efficient. Food good in both restaurant and buffet. Food served by staff in buffet which is better system and more hygienic.
Entertainment good in all venues.
Ship nice, but rough round the edges but nice classy bars and theatre. Air con not working in Decks 9 and 10 at rear of ship. Reported but not rectified. Poor response from Reception. Said by other passengers to have been an issue since January. Quite uncomfortable in cabin particularly through night.
Diffident response when reporting lost boarding/payment card to Reception on departure morning. Fortunately had photographed on phone.
Ports were good and easily accessed. Drinks prices average for cruise ship.
Disembarkation smooth and efficient.
All told, enjoyable experience and would repeat but not in same cabin location and hopefully staff may appear a little happier and engaged.
The Ambassador Guarantee is available to guests that have not previously cruised with Ambassador Cruise Line, and are booking their first cruise aboard Ambience or Ambition. It is valid for new bookings only, made after 19th Jan 2024 for a duration of 4 nights or more. To take advantage of the Guarantee you must state your intention to leave the cruise, and the reason why, to the Hotel Director within 24 hours of your embarkation. Our onboard team will endeavour to resolve any issues within 24 hours from the time you notify them. If a solution cannot be agreed, Ambassador will cover the cost of transport to your point of embarkation at the next available port. The mode of repatriation will be at Ambassador’s discretion e.g. flights, rail, taxi plus one hotel night if needed. Ambassador is only responsible for the travel / hotel cost and nothing else, all other costs must be covered by you. Ambassador will refund the fare that you have paid for your cruise and pro-rated drinks package costs only. We will not refund any extra costs you have incurred on board of a personal nature i.e. drinks, gifts, shopping, laundry, spa, communications etc. We will not reimburse port parking or travel costs to the terminal or for items not purchased directly through Ambassador, such as overnight accommodation, travel insurance, visa’s or health certificates. Refunds will be made via the same channel that you used to book your cruise e.g. directly with Ambassador or via a travel agent. Refunds may take up to 14 working days to process. The Guarantee does not affect Ambassador’s standard booking conditions or pre-departure cancellation policy. Guarantee not available on Festive events or cruises under 4 nights. Not applicable to employees of Ambassador and their friends and family, suppliers, journalists, or any prize winners or concession booking.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Supplier Reference:
A12625HP
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Gothenburg
Liseberg
Horticultural Society
VOLVO Museum
Gothenburg
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 9 AM to 6 PM (day Day 3)
Description
Situated on the shores of the Göta älv river on Sweden's west coast is the country's largest city, Gothenburg. A significant seaport, it is renowned for its Dutch-inspired canals and green boulevards like the Avenyn, which is the city's main avenue which is surrounded by an array of popular cafés and shops.
Featuring a variety of thrilling rides, theatre spaces and a beautifully designed sculpture garden, Liseberg was opened in 1923. With around three million visitors each year, it is one of the most popular theme parks in Scandinavia.
Horticultural Society
In the heart of Gothenburg, Sweden, there is a park and horticultural garden called The Garden Society of Gothenburg. Situated next to Kungsportsavenyen, it was established 1842 and features an array of beautiful plant life from local flowers to tropical plants found within the greenhouse.
VOLVO Museum
Gothenburg is home to the popular Volvo Museum. It covers the growth of Sweden's top automaker, Volvo, from the original "V 4" to the present-day automobiles, lorries, buses, and other goods. A popular attraction with those that love to learn about the history of cars, it's situated just outside of the city centre.
Copenhagen
Little Mermaid Statue
Tivoli Gardens
National Museum of Denmark
Copenhagen
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 8 AM to 6 PM (day Day 4)
Description
Comprising unique architecture, scenic canals and a wide range of attractions within easy reach of the cruise port, Copenhagen is often hailed as the best city in the world in which to live. No matter your age or interests, and no matter the weather, there's something for everyone - take a bus tour to get your bearings, then explore royal palaces, museums and parks. Nyhavn is an iconic spot for photos, cafes and culture, and breathtaking 18th-century architecture.
The Little Mermaid sculpture, perhaps one of Copenhagen's most well-known tourist destinations, took inspiration from Hans Christian Andersen's well-known fairy tale. The Little Mermaid, a gift from Danish brewer Carl Jacobsen to the City of Copenhagen, was unveiled on August 23, 1913 and is located on Langelinie Pier.
Tivoli Gardens
Situated in the centre of Copenhagen, Tivoli Gardens is a theme park with rides, a beautiful lake, shops, cafes and more. The third-oldest operational amusement park in the world, it dates back to 1843. A magical attraction that’s worth a visit when you’re in Copenhagen, it has something for all ages.
National Museum of Denmark
Denmark's main cultural history museum, the National Museum of Denmark in Copenhagen, contains a variety of exhibits, from Danish artefacts to international exhibits. Located near Strget in Copenhagen's downtown, it's the perfect day out for those wanting to learn more about Denmark's captivating past.
Skagen, Denmark
Skagens Museum
Tilsandede Kirke
Skagen Gray Lighthouse
Skagen, Denmark
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: from 8 AM to 4 PM (day Day 5)
Description
Since the 19th century, Skagen has lured visitors from all around the world for its breathtaking landscapes and beautiful beaches. Nowadays, travellers visit for all this as well as the unique neighbourhoods, array of museums and fantastic shopping. Skagen's artistic flair makes for great photo opportunities, but if you're looking for more active excursions, enjoy a guided hike, a full-day horse ride or water sports at the beach.
Showcasing an array of Scandinavian art and collections, the Skagens Museum is a popular place to visit for those wanting to discover late 19th and early 20th century local art. Centrally located, the museum’s collection is continuously rotating.
Tilsandede Kirke
A church honouring Saint Lawrence of Rome from the late 14th century has become known as the Sand-Covered Church and is a popular photo spot with tourists visiting the town. Located 2 km from the centre, it's worth a visit if you have the time to wander down to it whilst in Skagen.
Skagen Gray Lighthouse
With a height of 46 metres, Skagen Lighthouse is the second-largest structure of its kind in Denmark. It is also the perfect location for anybody seeking a breathtaking panoramic view that encompasses both the entire city and the sea. Furthermore, it also has a lovely cafe where a variety of foods and beverages are served, as well as a store with numerous items for those who want to feed the local birds.
At Sea
At Sea
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
London Tilbury
London Tilbury
London Tilbury
Overview
Description
Inclusions
Features
Things To Do
Things To Know
Time at Port: TBD (day Day 7)
Description
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Expedition Drinks Package
Expedition Drinks Package
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Drinks ordered via Room Service
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
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AI review summary
Staff
A substantial number of customers appreciated the friendly and helpful staff, praising their friendliness, helpfulness, and politeness.
Food
A substantial number of customers remarked that the food is excellent, with some mentioning it multiple times.
Service
Customers expressed satisfaction with the service, praising it as excellent, amazing, and top class.
Ship
A substantial number of customers loved the ship, praising its cleanliness, comfort, and friendly staff.
Shows
Customers raved about the shows, describing them as very good and top-notch.