Save an additional £20 per person if you book online
ID:
380114
Overview
Adults-only (except for specified multigenerational cruises)
A selection of restaurants, including 3 speciality restaurants, the Buckingham Restaurant and the Borough Market buffet
11 different lounges and bars
Jogging and walking track
Gym, card room and library
1 outdoor swimming pool and 2 hot tubs
Outdoor screen for movies under the stars
The Palladium theatre - a three-tiered theatre showcasing world-class entertainment
Centre Court - a three-tiered deck with shopping, dining options, the Ambassador Casino and more
Book your Ambassador cruise now and SAVE up to 25% on selected voyages! Don't miss out!
Enjoy yourself on your first cruise or your money back*. Ambassador Cruises are so confident that you'll experience the warmest welcome at sea on your first cruise, that they are happy to make a special guarantee. If you don't enjoy yourself they will give you your money back*!
Ambassador Cruises would like to thank each guest that has shared their Ambassador moments with loved ones and recommended them to their friends by offering a refer a Friend scheme which offers passengers & those referred FREE up to £150 on board credit!
Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-fi
To browse the internet on-board you'll have to purchase one of the wifi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. You can buy drinks individually at the bar or a drink package can be added after booking. The Expedition package is included when upgrading to the Ambassador fare.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Tips
Ambassador operate an automatic service charge and gratuity system which is automatically added on to your onboard account. When upgrading to the Ambassador fare this is already included in the price you are paying where as with the Standard fare you'll have to pay this extra charge after your cruise. This is approximately £7 per person per day.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Insurance
Have the peace of mind that you're covered. Contact us after you have made the booking if you would like us to add this to your package.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Ambience
4.6
Based on 376 reviews
Cabin
4
Service
5
Excursions
4
Dining
5
Activities
4
Value for money
5
Entertainment
4
All round a good experience.
couple
10+ cruises
1 Dec 2025
A nice size ship to be able to meet people. Good arrangements made for solo passengers.
user
2-5 cruises
1 Dec 2025
Absoluely brilliant first cruise - I loved it all, and will be back on board again soon please God. Thank you for such a lovelu trip.
user
1 cruise
1 Dec 2025
Lovely cruise to Spain and Portugal. Crew really friendly and efficient. Food exceptional and entertainment varied catered for most tastes. Lecturers one good one average.
The Ambassador Guarantee is available to guests that have not previously cruised with Ambassador Cruise Line, and are booking their first cruise aboard Ambience or Ambition. It is valid for new bookings only, made after 19th Jan 2024 for a duration of 4 nights or more. To take advantage of the Guarantee you must state your intention to leave the cruise, and the reason why, to the Hotel Director within 24 hours of your embarkation. Our onboard team will endeavour to resolve any issues within 24 hours from the time you notify them. If a solution cannot be agreed, Ambassador will cover the cost of transport to your point of embarkation at the next available port. The mode of repatriation will be at Ambassador’s discretion e.g. flights, rail, taxi plus one hotel night if needed. Ambassador is only responsible for the travel / hotel cost and nothing else, all other costs must be covered by you. Ambassador will refund the fare that you have paid for your cruise and pro-rated drinks package costs only. We will not refund any extra costs you have incurred on board of a personal nature i.e. drinks, gifts, shopping, laundry, spa, communications etc. We will not reimburse port parking or travel costs to the terminal or for items not purchased directly through Ambassador, such as overnight accommodation, travel insurance, visa’s or health certificates. Refunds will be made via the same channel that you used to book your cruise e.g. directly with Ambassador or via a travel agent. Refunds may take up to 14 working days to process. The Guarantee does not affect Ambassador’s standard booking conditions or pre-departure cancellation policy. Guarantee not available on Festive events or cruises under 4 nights. Not applicable to employees of Ambassador and their friends and family, suppliers, journalists, or any prize winners or concession booking.
Refer a Friend scheme offers passengers & those refered FREE up to £250 on board credit. The on board credit amount varies dependning on the cruise duration booked. Refer a Friend and when they book for the first time, you’ll both receive…
£50 Onboard Credit when they book a sailing from 7-14 nights
£100 Onboard Credit when they book a sailing from 15-30 nights
£150 Onboard Credit when they book a sailing from 31-50 nights
£250 Onboard Credit when they book a sailing from 50+ nights
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
Spain & Portugal from London Tilbury, 15 August 2026 (13 nights)
Your itinerary
London Tilbury
DAY 1
15 Aug 2026
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
At Sea
DAY 2-3
16 Aug 2026
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Vigo
DAY 4
18 Aug 2026
Home to the largest fishing fleet in Europe, you’ll find some of the best seafood you’ve ever tasted here in Vigo. With lush mountain landscapes providing the perfect backdrop, this city boasts a combination of ancient architecture, contemporary attractions and beautiful natural spaces to explore. Venture further afield to the Cíes Islands for some of the best white-sand beaches and scenic hiking in Spain.
Things to do in Vigo:
Castro Fortress
Built in 1665 to protect the city from British attacks, Castro Fortress is now a flourishing tourist attraction with lush gardens to explore and breath-taking views after an active walk to the top. The castle itself is free to explore, making it especially well worth a stop.
Cie Islands
Just a short ferry ride from Vigo are the trio of islands boasting some of the best, pristine beaches. Nature lovers will adore the untouched setting where you can hike the popular Monte Faro route, swim in the crystal clear sea, sunbathe and relax in paradise.
Parque del Monte Castro
Close to Castro Fortress is Parque del Monte Castro. While many years ago the area was once filled with soldiers on parade, you’ll now find picturesque gardens and terraces, as well as a children’s playground.
Samil Beach
Vigo’s most popular beach for families and kids, Samil is not just a place to sunbathe and swim! With pools, basketball courts, a skating rink, eateries and parks, there is always a buzz around this beach. Close to the centre, it is easily accessible and spacious.
Vigo Art Museum
The building was initially designed as a jail and courthouse, though is now home to numerous exhibition halls, showcasing a variety of mediums from sculpture, architecture, film, design, fashion and more. Visitors are also able to book a stay at the museum itself!
At Sea
DAY 5
19 Aug 2026
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Cadiz
DAY 6
20 Aug 2026
Despite its impressive modernity as a major city, Cádiz is one of the oldest continually-inhabited cities in Western Europe and an urban centre dominated by well-preserved historical landmarks – most of which can be found in Casco Antiguo, the Old Town within the remnants of Cádiz’s city walls. That doesn’t mean you won’t find any modern comforts here, though; while you’re sightseeing, you can expect to enjoy flavourful food from fantastic restaurants, comfortable cafes, and more. Sitting on Spain’s southern coast, the Port of Cádiz is also a short trip from Seville – a stunning Spanish city boasting its own unique culture and unique historical landmarks. So, if a tour of Seville is on the agenda, you’ll have no trouble getting there and back when you disembark here.
Things to do in Cadiz:
Playa de La Victoria
Playa de la Victoria is a breathtaking stretch of sandy beach perfect for sun lounging and enjoying the glorious weather in southern Spain; with restaurants, bars, shops, and more all within close walking distance, you’ll never have to travel far to find what you need when enjoying a day here.
Castillo de San Sebastián
Located on a small island at the end of La Caleta beach, this remarkable historical site was once home to a Temple of Kronos – a Titan among the Greek gods, and father of Zeus, Poseidon, Hades, Hestia, Demeter, and Hera. The castle we see today was built circa 1706 in order to provide the northern flank of the city with defence, and the levee linking the island to the city was constructed in 1860. This castle was also the site of Spain’s second electric-powered lighthouse, which was added to the structures on this island in 1908.
Plaza de España
An impressive plaza in Parque de Maria Luisa in Seville, Plaza de España is a remarkable landmark example of Regionalism architecture – blending the Baroque Revival, Renaissance Revival, and Moorish Revival styles together. Completed in 1928, this stunning area was featured in exterior shots of the City of Theed on Naboo in Star Wars Episode II - Attack of the Clones and scenes from Lawrence of Arabia, among other film and TV productions – something that only exemplifies its incredible beauty.
Royal Alcázar of Seville
A historic royal palace in the heart of Seville, which was once an Islamic-era citadel in the 10th century before eventually being expanded upon and rebuilt throughout the 11th, 12th, and 13th centuries, the Royal Alcázar of Seville is an impressive example of Mudejar-style architecture but draws on Gothic and Renaissance elements, giving it a unique character among other palaces in the region. When the royal family are visiting Seville, they still occupy the upper stories of the alcázar to this day – though, you can also explore this area when they’re not in town. A stunning palace with an impressive collection of elegant interiors, interesting artworks, and gardens, this is a fantastic place to visit when you’re in Seville.
Malaga
DAY 7
21 Aug 2026
As one of the oldest cities in Europe, Malaga is a vibrant gem on the Costa del Sol, teeming with history, culture and friendly locals. Lovers of art will love the destination that brought the world Picasso, thanks to its many new art galleries and creative districts. For those looking to let their hair down, the numerous authentic Spanish bars will keep you going until dawn, while foodies will enjoy both formal dining and street eateries.
Things to do in Malaga:
Castilo de Gibralfaro
With gorgeous views overlooking the city, Castillo de Gibralfaro was built in the 8th century as a lighthouse and military barracks. Its imposing walkways provide a scenic walk, while the museum nearby offers great insight into the history of the castle.
Catedral de la Encarnacion de Malaga
This iconic landmark was first built in the historic city centre in 1530, with work finishing in the 17th century. With a Gothic Renaissance style, it boasts a tower standing at 84 metres tall, providing breath-taking photo opportunities.
La Alcazaba
One of Malaga’s stunning historical monuments, La Alcazaba – meaning citadel – was built between 1057 and 1063. It has since been restored and features Roman walls and a dungeon, as well as stunning views of the harbour and old town.
Roman Theatre
As Malaga’s oldest historical monument, El teatro Romano was discovered in 1951 and has since uncovered much of Andalusia’s rich history. Visitors can marvel at the fascinating features of the theatre, such as the orchestra area, while more is still being uncovered.
Ceuta
DAY 8
22 Aug 2026
A picturesque city on the North African coast, Ceuta lies just over 10 miles south of Gibraltar. With scenic, colourful buildings, this city is known for its watersports opportunities and historic architecture. Top attractions include the Casa de los Dragones, Parque Marítimo del Mediterráneo and the Shrine of Our Lady of Africa.
Things to do in Ceuta:
Casa de Los Dragones
A picturesque building within the city, it dates back to 1905. Featuring a unique design by renowned architect Jose Maria Perez, it boasts Moorish arches and impressive dragon sculptures.
Water Park
A vibrant complex with swimming pools, waterfalls and gardens, this water park is the ultimate place to enjoy an afternoon throughout your stop over.
Shrine of Our Lady of Africa
A Roman Catholic church in the centre of the city, it features a beautiful shrine and artworks throughout.
Gibraltar
DAY 9
23 Aug 2026
Nestled between Spain and Morocco, this small piece of Britain offers a warmer climate and Europe’s only wild apes. Visitors of all ages will love watching these primates at play, as well as hiking the trails through the Upper Rock Nature Reserve where you’ll find Saint Michael’s Cave. Finally, don’t forget to leave time to enjoy your favourite British classics at the numerous pubs, or try traditional Spanish tapas.
Things to do in Gibraltar:
Apes Den
One especially for the animal-lovers, a trip to Apes Den is a must to get up close to the only free-roaming primates in Europe. Located at two cable-car stations, these monkeys are inquisitive, playful and curious and will keep you entertained for hours.
Upper Rock Nature Reserve
1,400 feet above the sea, this is one of the best attractions of Gibraltar and a must visit to spot its fascinating wildlife, such as the Barbary Macaques. Take a walk, admire the views and get up close with nature – but keep an eye on your belongings!
Great Siege Tunnels
The Great Siege Tunnels are a must visit for history enthusiasts for their vital role played during the Great Siege on Gibraltar by Spain and France. Taking a tour of these impressive tunnels is a great way to get to know the history of this territory.
Mediterranean Steps
For the adventurous and determined, the Mediterranean Steps is a challenging hike that rewards you with stunning views at 421 metres above sea level. Admire the many species of flora and fauna, as well as the wildlife, such as Barbary Macaques and Barbary Partridges.
Saint Michael's Cave
After being linked to numerous myths and legends throughout time, Saint Michael’s Cave is teeming with fascinating history. Found within the Upper Rock Nature Reserve, it houses an auditorium for shows, drama, music and spectacular light shows.
At Sea
DAY 10
24 Aug 2026
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Porto (Leixoes)
DAY 11
25 Aug 2026
Porto sees around 65,000 cruise passengers pass through each year and has flourished with tourist attractions to suit all ages. Whether you’re here to see the Harry Potter film location Livraria Lello, looking to admire the intricate Baroque architecture or just want to try delicious wines and delectable pastries, Porto will keep you busy for a full day of exploring.
Things to do in Porto (Leixoes):
Bolsa Palace
The neoclassical Pálacio da Bolsa is undoubtedly one of the most beautiful buildings to explore in Porto. Once a stock exchange, it is now used for major events such as receiving high-profile visitors, as well as hosting tours of the intricately decorated rooms inside.
Church of Sao Francisco
A true goldmine for lovers of Baroque architecture, the Church of São Francisco is easily recognisable in the centre of the city. It’s no wonder the 13th-century monument was declared a UNESCO World Heritage Site for its intricate goldleaf carvings and Gothic interior.
Clerigos Tower
Standing at 249 feet tall, Clérigos Tower is the tallest campanile in Portugal. After climbing 200 steps, you’ll be rewarded with breath-taking views across the city and river, as well as a chance to admire the 49 bells on the journey up.
Livraria Lello
A must visit for fans of the Harry Potter series, Livraria Lello is an enchanting bookshop boasting neo-Gothic architecture. A visit here will provide you with countless photo opportunities (the most popular being the crimson staircase), as well as a fantastic new holiday read!
Luis I Bridge
Constructed by a student of Gustav Eiffel in 1886, the Dom Luís I Bridge is an impressive feat of ironwork engineering. Spanning 564 feet, the double-decker bridge carries both vehicles, the metro and pedestrians who can admire the stunning view.
At Sea
DAY 12-13
26 Aug 2026
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
London Tilbury
DAY 14
28 Aug 2026
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Expedition Drinks Package
Expedition Drinks Package
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Drinks ordered via Room Service
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
AI review summary
Staff
A substantial number of customers appreciated the friendly and helpful staff, praising their friendliness, helpfulness, and politeness.
Food
A substantial number of customers remarked that the food is excellent, with some mentioning it multiple times.
Service
Customers expressed satisfaction with the service, praising it as excellent, amazing, and top class.
Ship
A substantial number of customers loved the ship, praising its cleanliness, comfort, and friendly staff.
Shows
Customers raved about the shows, describing them as very good and top-notch.