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ID:
397922
Overview
Family-friendly ship with stylish staterooms and impressive amenities
Meals and basic beverages in a variety of restaurants
Exciting live entertainment and stage productions
Comfortable social spaces, including bars and lounges
Complimentary daytime activities, including quizzes and deck games
Welcoming wellness facilities, including a spa and fitness center
Complimentary fitness, dance, and wellness classes
All port fees, charges, and taxes
Fly direct with Virgin Atlantic and set sail on Ambassador’s brand-new ship, Renaissance, in the Caribbean! Upgrade to Premium Economy or Upper Class for an elevated experience. Discounted Drinks Inclusive packages also available.
Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-Fi
To browse the internet on-board you'll have to purchase one of the Wi-Fi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. You can buy drinks individually at the bar or a drink package can be added after booking. The Expedition package is included when upgrading to the Ambassador fare.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Tips
Ambassador operate an automatic service charge and gratuity system which is automatically added on to your onboard account. When upgrading to the Ambassador fare this is already included in the price you are paying where as with the Standard fare you'll have to pay this extra charge after your cruise. This is approximately £7 per person per day.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Insurance
Insurance is not included in your package. We've partnered with Holiday Extras. They have 40 years of experience and offer excellent insurance cover for your holiday. Their flexible policies offer cruise-specific cover, so you can rest assured that you are completely covered when you go away. Get a Holiday Extras insurance quote
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
We've partnered with The Travel Visa Company for all your visa needs. They will be able to provide tailored advice and for a fee, assist with arranging your documents.
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Renaissance
4.0
Based on 23 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
3
Value for money
4
Entertainment
4
Nice ship, little on the small side, but very well presented. was disappointed that there was no food available in the Buffet from 10 till 12 for those that wanted to have a lie in and didn’t want to rush around in the mornings. also Buffet closed at 9 pm felt this was way too early only room service available after 9 pm ? Dress code is way too relaxed especially in the dining room. Most of the staff was very friendly and very helpful although at times I felt in the dining room they was understaffed as we waited long periods between courses and for Drinks. was disappointed, we couldn’t get bottled water on the top Drinks package. which meant we had to pay for bottled water in the cabin it was only £2 a bottle but when you’re paying for Drinks package, you don’t expect to have to pay for bottle water. Didn’t get involved with any of the activities apart from the odd quiz so can’t really comment. Overall probably got what I expected when booking the cruise. had a nice holiday but definitely prefer the bigger ships.
couple
6-10 cruises
5 Feb 2026
The flights with Virgin Atlantic were great. Being able to drop bags off the previous night saved time in the morning. There was no queue when we arrived to drop off our bags in Manchester. Do ensure you know where you are going though, I followed my Sat nav and drove through the ‘drop off’ zone incurring a charge!
There were 10 ports of call on this cruise, one of the reasons I chose it. Unfortunately we couldn’t dock at St Kitts due to the wind which was a shame. We only had to use a tender at one port and at each we walked, used the local bus or a shared taxi to visit the places we wanted to see. We had some great beach days.
Generally the food on board was very good, with a lot of choice. The service in the restaurant was a bit haphazard at times but we were in holiday and in no rush. At times the buffet was very busy and one of us had to stay in our seat whilst the other went for food and vice versa. This wasn’t a relaxing way to eat a meal.
Our cabin was a good size with plenty of storage space and hangers. The shower is over the bath. There are handrails to help but it might be difficult for someone with a mobility problem. It wasn’t the most contemporary room but it was clean and looked after.
We could always find somewhere to sit by a pool or on the upper deck even on sea days.
Renaissance isn’t a big ship but it felt spacious. The entertainment in the theatre and lounges was of a good standard. I would’ve enjoyed something a little different especially on sea days. Lectures on the history/ecology/geology of different islands, for example. However this probably doesn’t appeal to everyone and as there were Dutch, French and English on the ship it may have caused problems if they couldn’t be offered in each language.
Overall we enjoyed our trip. It wasn’t perfect, but what is? I considered it to be good value for money and a very welcome break from a cold, wet January in the U. K.
couple
2-5 cruises
29 Jan 2026
interior of ship was good , plenty of areas to relax . Food was of a good quality . Cabin was dark and dingy (port holes for windows) like being in a bat cave. Overall the cruise was enjoyable.
couple
6-10 cruises
23 Jan 2026
Sadly we would not sail on Renaissance again. A revamp was carried out in France and whilst carpets and lounge rooms furniture is comfortable, the air conditioning system is problematic.
The entertainment was amateurish and very repetitive - never experienced so many quizzes in one day. Also never seen so many jigsaws on a ship.
Our cabin on Deck 6 was quite large and we had lots of hanging space and hangers. However the bathroom was tired with a shower over the bath with a smelly curtain. The towels were changed daily but they are old and again tired.
This ship will cost Ambassador their well earned reputation in the UK if they do not sort out the problems. Many of the French staff are surly, rude and frankly not worthy of a job.
We were sold the cruise as an adult only, mainly British cruise. It was NOT!
Dual signage is confusing. At least one lift was out of service everyday.
Food in the MDR was often tepid or cool although it did improve in the second week after complaints. Food in the buffet was limited on occasions - an example they only had Coco Pops as a cereal choice. I saw a French passenger asking for granola which was given in a small bowl by the server. When I asked I was told it was only for special passengers. Needless to say after approaching the Director of Hotel Operations it was subsequently on the counter the next day. In the MDR many cereal options were available to order.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Supplier Reference:
A32605M
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
It’s time to say goodbye to the UK (for now) and hop on a flight somewhere exciting! With flights available from a variety of major UK airports, meeting your cruise ship somewhere exciting ahead of your adventure at sea has never been easier! Details on your outbound flight will be available closer to your departure date.
Bridgetown, Barbados
DAY 1
09 Mar 2026
Time at Port: TBD
The vibrant capital of Barbados, Bridgetown is located on the southwest coast. With beautiful architecture, beaches and numerous attractions to visit during your time there, Bridgetown is guaranteed to impress. From the prominent George Washington House, to the Chamberlain Bridge and Parliament Buildings, you won’t be lost on things to see and do in this picturesque city.
Things to do in Bridgetown, Barbados:
George Washington House
Step back in time to 1751 as you explore this fascinating attraction. Once home to the first president of the United states, it’s a dedicated World Heritage Site. Giving an insight into what life was like in the 18th century, this is a must visit for anyone who has an interest in American or Barbadian history.
Chamberlain Bridge
In the heart of the city lies the Chamberlain Bridge. Originally a 19th century swing bridge, and now a lift bridge that was constructed in 2006, it offers picturesque views out over the waterfront and situated close to the popular Bridgetown boardwalk.
Parliament Buildings
An important landmark in the city, the Parliament Buildings are built in a gothic architecture. Featuring stained glass windows, a clock tower, the National Gallery and more, it makes for a fascinating visit whilst stopping off in the capital.
Castries, St. Lucia
DAY 2
10 Mar 2026
Time at Port: TBD
The capital of St. Lucia, Castries is known for its picturesque beaches, bustling markets and historical landmarks. A popular cruise destination, it’s built on a peninsula that’s surrounded by the Caribbean sea. Whilst in Castries, make sure to visit the Castries Central Market, Rodney Bay and Marigot Bay.
Things to do in Castries, St. Lucia:
Central Market
The largest open air market in the city, the Castries Central Market has over 300 different stalls, selling everything from trinkets to fresh fruit. Set up in 1891, this vibrant market is a wonderful place to grab a bite to eat or something to take home.
Rodney Bay
Alternatively, head to the picturesque Rodney Bay. Located in the Gros Islet District, this pretty bay is a wonderful place to unwind whilst sipping a cocktail or enjoying a swim in the nearby turquoise waters.
Marigot Bay
A popular beach in the southwest of the capital, Marigot Bay is a picture-perfect beach that’s often voted as the best in the capital. From its surrounding restaurants and bars to the beautiful water and golden sand, Marigot Bay should be on your list of things to do whilst in the capital.
St. John's, Antigua
DAY 3
11 Mar 2026
Time at Port: TBD
Not only is St. Johns the capital of Antigua, but it’s a major port in the Caribbean. A bustling city with a captivating history, it’s full to the brim with attractions, including a farmers market, colourful architecture and picturesque beaches. Particular landmarks within the city include Fort James, the Museum of Antigua and Barbuda and the popular Zemi Art Gallery.
Things to do in St. John's, Antigua:
Fort James
Located in the harbour of St. John's, Fort James was built to guard the city from French Invasion. Constructed in the 18th Century, by the British, this fascinating fort is a must see during your stop off in the capital.
Art Gallery
Whilst in the capital, make sure to stop off in Zemi Art Gallery. Located in Redcliffe Quay, the art gallery showcases an array of local artwork, including traditional Antiguan and Barbadian art. Popular with both locals and tourists alike, this colourful art gallery is a unique attraction within the city.
Museum
Learn about the fascinating history of Antigua and Barbuda at this historic museum. Housed within a 1747 court house, it’s a prominent building within the town that has an array of exhibits to explore.
Basseterre, St. Kitts
DAY 4
12 Mar 2026
Time at Port: TBD
While staying in Basseterre, the scenic railway is the best way to see the gorgeous sights of St. Kitts in comfort and style in the early 20th century train. Meanwhile, while wandering the town, make sure to stop at Independence Square, the National Museum of St. Kitts and the Berkeley Memorial, as well as nearby Frigate Bay popular for its stunning sandy beaches, restaurants and cool cocktail bars, ideal for an evening of exploring as the sun sets.
Things to do in Basseterre, St. Kitts:
National Museum of St. Kitts
This small yet fascinating museum hosts exhibits all about the culture and history of the island and its inhabitants. Located in the old treasury building built in 1894, the architecture and charm of the museum make it the perfect setting.
Frigate Bay
This gorgeous stretch of sandy beach and blue waters boasts plenty of charming bars and restaurants to give you the perfect setting for an idyllic beach day. Tuck in to some freshly-caught fish dish, sip a cocktail and have a dip in the refreshing waters.
Scenic Railway
If you’re looking for a way to discover the natural beauty of Basseterre, you should head out on the St. Kitts Scenic Railway. Spanning 29 kilometres, this narrow gauge railway takes in all of the beautiful surrounding sights on the tropical island.
At Sea
DAY 5-10
13 Mar 2026
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Ponta Delgada, Azores
DAY 11
19 Mar 2026
Time at Port: TBD
Ponta Delgada offers unspoilt, lush landscapes and terracotta rooftops, as well as a truly stunning coastline. It has quickly become popular for the breathtaking scenery and for its hot springs, though you won't find massive crowds flocking to the Azores, making it perfect for unrivalled relaxation. Take a stroll around the Old Town centre, or enjoy a romantic tour by horse-drawn carriage. During the summer, you may also spot whales off the coast.
Things to do in Ponta Delgada, Azores:
Botanical Garden
A historic garden dating back to the mid-19th century, the Jardim Botânico António Borges botanical garden features a variety of walkways, along with a selection of rare and exotic plants.
Gruta do Carvão
A fascinating cave that you can take a tour around, it's filled with stalactites and rugged surfaces. A unique attraction to explore, you can spend hours discovering its natural beauty.
Pineapple Plantation
If you're looking for something a little different to explore, head to the Plantação de Ananás dos Açores. A pineapple plantation, you can taste delicious pineapple liquour, jams and juice, whilst seeing where this mouth-watering fruit is grown.
At Sea
DAY 12-13
20 Mar 2026
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Leixoes (tours to Porto)
DAY 14
22 Mar 2026
Time at Port: TBD
One of the most important sea ports in Portugal and just a stone’s throw from the stunning city of Porto, Leixoes is a fantastic place to visit on a European cruise. Here – and, by extension, in Porto – you’ll find a fantastic range of historical sites showcasing remarkable architecture from centuries past, colourful cuisine that will keep you coming back for more, and a warm and welcoming culture. With a slightly warmer climate than the United Kingdom, this is a great place to visit during the summertime, but not uninviting when the winter months roll around.
Things to do in Leixoes (tours to Porto):
Castelo do Queijo (Cheese Castle)
The Forte de Sao Francisco Xavier, which is commonly known as the Cheese Castle, is a 17th century coastal fortification just south of Praia de Matosinhos; standing on a prominent rocky outcrop, the fort played a pivotal role in the Siege of Porto (1832 - 1833) and the revolt of Maria da Fonte in 1846. Now, it houses a military museum and affords visitors the opportunity to admire Porto and the Portuguese coastline from a unique perspective. Its colloquial name comes from the fact that it was reportedly constructed on a circular rock formation resembling a wheel of cheese.
Church of Saint Ildefonso
A stunning 18th century church in central Porto, the Church of Saint Ildefonso boasts impressive proto-Baroque architecture and an incredible exterior featuring 1932 azulejo tilework. Built on the site of a chapel which dates back to at least 1296, the intricate designs of the outer tilework depict scenes from the life of Saint Ildefonso and imagery from the Gospels; within this twin-towered church you’ll find an impressive interior worth taking a moment to admire.
Praia de Matosinhos
Perhaps the perfect place to relax and unwind in the stunning sunshine as soon as you arrive, Praia de Matosinhos is the closest stretch of sandy beach to the Leixoes cruise port; a stone’s throw from everything you’ll need to enjoy a beach day, this wide beach also boasts breathtaking sunsets – and the warm waters are great for both swimming and surfing!
At Sea
DAY 15-16
23 Mar 2026
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Ijmuiden (tours to Amsterdam)
DAY 17
25 Mar 2026
Time at Port: TBD
A port city that acts as a fantastic gateway destination to Amsterdam, Ijmuiden has a lot more to offer than you might think. With wide sandy beaches either side of the port’s entrance, an impressive amount of green space beyond that, and opportunities to enjoy active activities in abundance – be that windsurfing, flyboarding, cycling, or even kite-flying – you’ll find more than enough recreation when you disembark here. Several interesting museums and an abundance of excellent eateries in Velsen, the city attached to Ijmuiden, mean those of you looking for a more relaxed visit will still be well catered for. It also takes less than an hour to get to Amsterdam from Ijmuiden, so there’s even more of the Netherlands to enjoy when you arrive here.
London Tilbury
DAY 18
26 Mar 2026
Time at Port: TBD
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Expedition Drinks Package
Expedition Drinks Package
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Drinks ordered via Room Service
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
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AI review summary
Cruise
A significant number of customers brought up that the cruise ship was enjoyable and they loved it.
Food
A substantial number of customers pointed out that the food was generally tasty, but often served cold.
Ship
A substantial number of customers raved about the ship, praising its nice size and friendly atmosphere.
Staff
The feedback is varied, with some reviewers praising the friendly and helpful staff, while others found them unhelpful and dismissive.
Cabin
In general, customers found the cabin to be dark and dingy, like being in a bat cave.