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MS Spitsbergen Reviews

A great range of MS Spitsbergen reviews written by our customers. To write your own MS Spitsbergen review click the link on the right.
Average rating: 3 out of 63 out of 63 out of 63 out of 63 out of 63 out of 6 (from 1 reviews)

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Latest MS Spitsbergen Reviews

1
User Rating: 3 out of 63 out of 63 out of 63 out of 63 out of 63 out of 6
Date: 05 Nov 2018
Summary:  Sadly let down by Hurtigruten. The ship was very comfortable, the food excellent and the scenery fantastic. However, the reason you go on this cruise is to see the Northern Lights. The literature clearly states again and again that announcements will be made whenever the lights are visible so that "you will never miss a sighting". Sadly that did not happen on our cruise. Three announcements were indeed made but we were told by other passengers that there had been at least two other occasions, later in the evenings, when the lights were visible and better. We had our loudspeaker on in our cabin, our clothes and cameras ready, but we missed it! I have tried to get an explanation from Hurtigruten but they do not respond to my emails. I can only conclude that once their guarantee is fulfilled they are no longer interested in their passengers. Very difficult to rate this cruise as the ship should get 6 but their service over the lights gets 0. Average out at 3
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