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Costa Luminosa Reviews

A great range of Costa Luminosa reviews written by our customers. To write your own Costa Luminosa review click the link on the right.
Average rating: 3 out of 63 out of 63 out of 63 out of 63 out of 63 out of 6 (from 3 reviews)

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Latest Costa Luminosa Reviews

User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 11 Sep 2018
Summary:  First ever cruise and it was absolutely fantastic. The food in the a-la-carte restaurant was better than excellent and the choice was amazing everyday. My wife requires a Gluten Free Diet and they cater for that brilliantly. She received a great variety of meals at the same great quality as the non-allergy restricted passengers enjoyed. To compliment this were the staff. They are so passionate about making your experience a wonderful one, nothing is ever too much trouble and it is always done with happiness in their voice. I would struggle to decide which is best, the food or the staff. We were waitered on by 3 lovely gentlemen in the morning and at lunchtime and then by Melanie Marquez on an evening. The were all excellent! Our cabin steward was great too and was very creative with his towel sculptures. The ship itself is wonderful and huge. The spec is high and spread over 12 floors, there is so much to do. 'You can never stop' or 'just chill', the option is yours. If I had any criticisms, it would be the holidaymakers who stay in the jacuzzi's for literally hours or it seemed like that and some bad behaved kids in the outside pool area. This is not a criticism of Costa but just the lack of fairness and ignorance of some people out there. On the day at sea day, we did see two pool attendants and a security guard which sorted the pool problem but not the jacuzzi. Perhaps a time limit system would help to make sure everyone gets a fair turn of all of the facilities, if that was possible. The only other issue was the cost of the excursions, thankfully we didn't go on one as you can source cheaper when you get off the boat, but that's the same with every holiday company I've dealt with, so not a problem to us. Other than that, the cleanliness was first class, the room size in the Premium Balcony Cabin was more than adequate, the entertainment was very good and I genuinely can't see my wife and I getting a better experience in the future. Thanks Costa for a superb holiday! With regards to Iglu, everything was organised well, the information was emailed at the appropriate times and as long as the price is competitive, I would happily use your services again.
User Rating: 1 out of 61 out of 61 out of 61 out of 61 out of 61 out of 6
Date: 01 Sep 2018
Summary:  Sorry but was very disappointed with the cruise. The food was awful. Cold. No variety. The cabin ok but found the staff most of them unapproachable.nit your fault but out of 2500 people only 20 English. Found the other cruisers were very hard to get on with probably the language but was a bit intimidated by them. Am an outgoing person myself but just gave up after a couple of days. The ship quite clean but never had a change of sheets the whole 7 days. As for the drinks package found the quality of drinks that were available quite inappropriate for what we had paid..there was nowhere to bat any food after 9 o’clock in the evening ONLY if it was paid for. Sorry but will not recommend Costa Cruises to my friends As for the hotel provided in Venice that also was on a very low standard the beds were disgusting and the room was like a warren hutch. Think you should have a rethink about the accommodations there. Sorry have been on many cruise ship and think this one very uninteresting.
User Rating: 2 out of 62 out of 62 out of 62 out of 62 out of 62 out of 6
Date: 29 Nov 2013
Summary:  What has happened Costa ?we have just returned from 16 night repositioning cruise the food was terrible, service poor and public areas not very clean. There were quite a few English speakers on board but no English news channels or activities. By general census Costa have lost a lot of future customers from this cruise, even past Costa fans said "never again "

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What our customers say

"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

(January 2018)

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