Author: Suzie Caldwell
Summary:
We have been on lots of Azamara cruises over the last few years. We absolutely adore Azamara, the staff , the food, in fact everything about the ship and the whole experience. However, we came back from our last cruise on the tenth November, having left ten days before, Monte Carlo to Barcelona, and were dissapointed in it all. Unfortunately, if I were to name things that we felt had gone downhill, I would sound very petty, e.g. boring fruit in the cabin, one Apple one orange, one bandanna, whereas before the fruit, which is replenished daily, was a bit more interesting and more of it, the flowers in the cabin where a sorry little bunch, before it was a big beautiful vase. No postcards anymore at reception. Rather mean with the soap. I am not going on any further with what was different, as it really does sound petty, but the attention to detail has gone. There also seemed to be less staff around, and they didn't seem as happy as before. In general it was not as "POSH" as before. Although the prices have come down, one can see the drop in service. The drinks package was a real hard sell, and rammed down our throats as soon as we boarded. Still lots of great bits, the concert in Palma Cathedral was wonderful, and Eric was a fabulous cruise director, very professional and funny. But in general, something has been lost, can't say we were impressed this cruise, as I say, we adored Azamara in the past and thought we would cruising with them for ever, but sadly no. Staff still very hard working, thanks.