Author: Mrs. Myrna J. Hayter
Was not sure what to expect - have not cruised since Canberra Ship was clean and well-run. Shown to a cabin on lower deck which, frankly, smelt of damp and pee! Told cabin staff, who kindly showed me an alternative cabin on same deck, which smelt fine! Reported this to Reception - unpleasant woman said this was unacceptable. Only Reception could authorise change of cabin and who was this member of staff who dared to offer change!! Staff member kindly spoke to Reception for me and after dinner, different Reception member, Alex, kindly showed me upgraded cabin on higher deck, which was clean and smelt fine. Ship maintained very well. Unnecessary noise in corridors late at night and early morning, caused by selfish and thoughtless passengers and ill-trained cleaner smashing trolly against my corner cabin! Surely on a budget cruise, Marco Polo staff could remind the more drunken and thoughtless passengers to think about the rest of us, often older, cruisers, as clearly they need reminding. Food was definitely superior canteen - English Hotel type food. Perfectly good, generous portions and enough choice. Staff worked very hard with a large number of people and 2 sittings. Certainly not luxury, but good value for the sums involved. I would go again - for longer than the 3 night mini-cruise to make all the travelling worthwhile. But a slightly more expensive cruise would no doubt make all the difference!