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0208 544 6620

Contact Us

Cruise holidays booking & enquiries

Enquiries and Sales: 0208 254 3577 or

Aftersales and Customer Care: 0208 544 6402 or

For opening hours, see bottom of the page.

Location Map

Postal Address:
165 The Broadway
SW19 1NE

Other Contact Details

Customer Care: 0208 544 6402, 

If you are travelling outside of two weeks and are looking to make amendments to your booking or dining time or would like to provide some feedback on your recent holiday, please email us with your requirements. One of our team will get back in touch with the appropriate prices and any further information. If your booking number begins with the letter 't' e.g t441322 then you can call our specialist bespoke holiday team on 020 8544 6302, who can assist with any detail of your booking. Please note, this team is closed on Sunday's but the customer care team is available for any further assistance. 

Concierge: 0208 254 3534, 

Our experienced concierge team can help take care of all your holiday extras. If you would like to add parking, shore excusions or hotel stays onto your existing booking then the team are on hand to assist. The Concierge team can also help you book your travel insurance or assist in finding upgrades to your flights or cabin. 

Invoice & Ticketing Queries: 0208 544 6403

Accounts: 0208 544 6404

Website/Business Enquiries:



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What our customers say

Hi Just to let you know we are absolutely delighted with the fabulous room we have been allocated on the Oceania Marina! And the ship is fantastic, what a high standard . So far our cruise has been perfect in every way . And thank you very much for the bottle of champagne in our cabin - this was very timely as we just had some very good news, so we toasted the event in style on our balcony. We couldn't be happier and we'll definitely be booking with Iglu again! Thanks for excellent service.

Liz Wholley
(September 2015)

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