Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-fi
Wi-fi is not included as standard but if you upgrade to the Free at Sea fare the first two guests can enjoy up to 150 minutes of wi-fi access.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. Upgrade to the "Free at sea" fare to get the Premium Drinks package or alternatively add one of the other packages after booking.
Premium Plus Drink Package$138.00 Per passenger, per day
Premium Drink Package
Unlimited Soda Package$9.95 Per passenger, per day
Unlimited Starbucks® Package$12.95 Per passenger, per day
Tips
Guests will be charged between $20-25 per person per day for gratuities/service charges. These can be paid for before or after the cruise.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Insurance
Have the peace of mind that you're covered. Contact us after you have made the booking if you would like us to add this to your package.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Norwegian Viva
4.4
Based on 51 reviews
Cabin
5
Service
5
Excursions
3
Dining
4
Activities
4
Value for money
4
Entertainment
3
We have been on big ships before but this ship was not easy to navigate our way round! Embarkation was very smooth, and cabin lovely as was our steward. We found there was not enough information given on that first day until we figured out the app! Dining rooms were on the screen in the cabin but no times so no help really.
There are screens around the ship but they take a while to work out! The guy in the tech corner was helpful with the app and our WIFI but we didn't find him until the third day! It would have been useful to have a written daily programme to introduce us to all this. There was a daily information sheet but it wasn't delivered to our cabin each evening as we are used to on other ships, we had to go each evening after 8. 00 to get it ourselves!! There was plenty of other paperwork delivered to our cabin advertising art sales or spa treatments etc;
We had purchased a drinks package but were surprised that water had to be paid for!! There was water at the beverage stations (with instructions not to fill water bottles that no one took any notice of!) There were also instructions not to bring water on board after a day out, or it would be confiscated!!
We were not happy to be woken up every morning at six by "bing bongs" and Alexis our cruise director's voice tellng us information about disembarking and where to meet for excursions which we weren't going on!!! She also interrupted our evening meal talking over the tannoy!!
At a number of our ports we had to have shuttle buses to take us off the port (no choice as not allowed to walk through dock area) so, we feel it was very unfair to charge $20 each for this. A smaller nominal amount would have been more acceptable.
We were disappointed with the entertainment as only two shows on our 11 night cruise. There was also a comedian, a juggler, and another comedian who was very American and we didn,t understand the humour! The musicians and singers in the bars were very good especially the "Seaside Duo" and Nikola the guitar man!! The nights that there were tribute bands performing in Sid's Pour House it was standing room only which is not good for us in our 70's!! these should have been staged in the theatre and the comedians in the smaller venues.
We were disappointed there were no formal nights for dressing up but were told we could dress up or down as we wished (not quite the same!!) It seemed too relaxed for us as we witnessed people coming in to dine in scruffy clothes and baseball caps!
Over all we enjoyed our holiday but if Norwegian cruise line gear everything up to Americans (who are VERY loud) we probably won't choose to cruise with them again.
As for Iglu cruise you were excellent with all the arrangements for every part of our holiday; taxi transfers, hotels, train journeys and flights. We will definitely use your services again. Thankyou!
couple
10+ cruises
22 Nov 2025
The ship was beautiful. And the cabin was amazing. Always clean and staff so freindly and welcoming. Food was good and plentiful but aimed mostly at the American market. Our first cruise so we’re very green and found the lack of communication a bit of a problem. Found out more from the other passengers. We didn’t know we had to book tenders and shuttle buses. NCL wanted you to get all the information from their app and that didn’t always work on our phones. Also we are smokers which ment we had to go to a very small area at the top of the ship which was always crowded but very sociable
group
1 cruise
19 Nov 2025
On off very poor. Should have left at 08. 45 actually got to taxi 1 hr 45 mins and cost 40€ extra. Entertainment: shows very good but no more singers only juggler, comedian v poor,, hypnotist. Buffet smallest ever and v badly set out. Food good and service v good. Excursions poorly organised. British Airways worst ever. Will not travel again wth them. . . . changed flight lost 1/2 day, had to put hand luggage down hold or not get on plane. . . . rough handling down shoot
couple
10+ cruises
16 Nov 2025
Over all we enjoyed the cruise, as any cruise you have your minor issues. What spoilt the overall memory of the cruise was the disembarking, a total fiasco and dangerous situation.
We were disembarking carrying our luggage, (two 22kg and two 8kg cases). Who in their infinite logic makes the lift stop at the 5th floor when the exit is on level 4, and everyone having to carry their luggage down 2 flights of stairs. People were falling over, suitcases sliding down the stairs hitting passangers. It was impossible to move for over forty minutes, people were stuck it the lifts, on stairwells etc. Had their been and emergency I think I would have been disastrous.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
Puerto Rico’s capital city, largest urban area and cultural hub, boasts a myriad of things to do, see and taste for a true sense of all Puerto Rico has to offer. In the old city you'll walk the cobbled streets of the colonial Spanish architecture as well as the impressive defensive works of El Morro and La Fortaleza, dominating the skyline and boasting equally stunning views out of the city and coastline themselves.
Things to do in San Juan:
El Morro and La Fortaleza
Declared a UNESCO World Heritage Site, La Fortaleza was built between the 16th and 20th centuries with the aim of protecting the city of San Juan. It has been a fortress, a prison and a residence, and is open for visitors to explore during the day.
Castillo San Cristóbal
In San Juan, there is a fort called Castillo San Cristóbal. The Spanish constructed it to defend San Juan against land-based assaults. Part of the San Juan National Historic Site, it's arguably the greatest fortification erected by the Spanish in the New World.
The Poet's Passage
The writings of local poet Lady Lee Andrews are shown at this store, art gallery, and cafe. A lot of aspiring poets attend the regular open-mic sessions; this is something that makes it a unique place to visit during a trip to San Juan.
At Sea
DAY 2
27 Dec 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Oranjestad, Aruba
DAY 3
28 Dec 2027
Time at Port: from 8 AM to 5 PM
The capital of Aruba, Oranjestad is a unique island due to the Dutch colonial architecture, stunning beaches and the dozens of attractions it has on offer. Situated in the Caribbean sea, it has a bustling marina, with an 18th century fort, lighthouse and more within it. During your time there, you can enjoy wandering its vibrant streets and discovering the local artwork, delicious restaurants and the prominent historical sites that are within easy reach.
Things to do in Oranjestad, Aruba:
Butterfly Farm
Home to hundreds of different butterflies, this picturesque nature sanctuary is a must visit during your stop off in Oranjestad. Located within a tropical enclosure, this is the perfect activity to visit, whether you’re travelling as a couple, solo or with family.
Museum
If you like your history and like to learn about the past of the location you’re travelling around, a trip to the National Archaeological Museum Aruba should be on your list. Within its extensive collection, you can discover artefacts dating back to 2500 BC.
Linear Park
A beautiful park that’s the perfect opportunity to enjoy a relaxing walk, a bike ride and to sightsee in the capital, Linear Park is a new park with lots of restaurants, bars and more along its trail. At certain times of the year, the main park plaza is also home to a variety of festivals, marathons and more.
Willemstad, Curacao
DAY 4
29 Dec 2027
Time at Port: from 8 AM to 5 PM
The capital of Curacao, the picturesque Willemstad is surrounded by beautiful scenery and has prominent, colourful Dutch architecture. Within the city, you’ll find an array of attractions, including the Queen Emma Bridge that connects the vibrant Otrobanda and Punda neighbourhoods. Beloved for its bustling nightlife, friendly locals and tranquil beaches, Willemstad gives you a unique flavour of the Caribbean.
Things to do in Willemstad, Curacao:
Hato Caves
Within easy reach of the capital lies the breathtaking Hato Caves. A popular tourist attraction on the island, the Hato Caves is known for its marine limestone walls. Accessible via several local tours, they have been accessible since the early 1990s.
Aquarium
Popular with families, the Curacao Sea Aquarium offers an array of exhibits, live shows and more. Home to dolphins, sharks, stingrays, sea lions and other marine creatures, the Sea Aquarium is a fun way to spend an afternoon on the island.
Mambo Beach
If you’re looking to relax and unwind during your time in Willemstad, head to Mambo Beach. Aligned with restaurants, beach bars, shops and more, this beach is a vibrant attraction perfect for those wanting to discover all that this charming city has to offer.
At Sea
DAY 5
30 Dec 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Castries, St. Lucia
DAY 6
31 Dec 2027
Time at Port: from 8 AM to 5 PM
The capital of St. Lucia, Castries is known for its picturesque beaches, bustling markets and historical landmarks. A popular cruise destination, it’s built on a peninsula that’s surrounded by the Caribbean sea. Whilst in Castries, make sure to visit the Castries Central Market, Rodney Bay and Marigot Bay.
Things to do in Castries, St. Lucia:
Central Market
The largest open air market in the city, the Castries Central Market has over 300 different stalls, selling everything from trinkets to fresh fruit. Set up in 1891, this vibrant market is a wonderful place to grab a bite to eat or something to take home.
Rodney Bay
Alternatively, head to the picturesque Rodney Bay. Located in the Gros Islet District, this pretty bay is a wonderful place to unwind whilst sipping a cocktail or enjoying a swim in the nearby turquoise waters.
Marigot Bay
A popular beach in the southwest of the capital, Marigot Bay is a picture-perfect beach that’s often voted as the best in the capital. From its surrounding restaurants and bars to the beautiful water and golden sand, Marigot Bay should be on your list of things to do whilst in the capital.
Basseterre, St. Kitts
DAY 7
01 Jan 2028
Time at Port: from 8 AM to 5 PM
While staying in Basseterre, the scenic railway is the best way to see the gorgeous sights of St. Kitts in comfort and style in the early 20th century train. Meanwhile, while wandering the town, make sure to stop at Independence Square, the National Museum of St. Kitts and the Berkeley Memorial, as well as nearby Frigate Bay popular for its stunning sandy beaches, restaurants and cool cocktail bars, ideal for an evening of exploring as the sun sets.
Things to do in Basseterre, St. Kitts:
National Museum of St. Kitts
This small yet fascinating museum hosts exhibits all about the culture and history of the island and its inhabitants. Located in the old treasury building built in 1894, the architecture and charm of the museum make it the perfect setting.
Frigate Bay
This gorgeous stretch of sandy beach and blue waters boasts plenty of charming bars and restaurants to give you the perfect setting for an idyllic beach day. Tuck in to some freshly-caught fish dish, sip a cocktail and have a dip in the refreshing waters.
Scenic Railway
If you’re looking for a way to discover the natural beauty of Basseterre, you should head out on the St. Kitts Scenic Railway. Spanning 29 kilometres, this narrow gauge railway takes in all of the beautiful surrounding sights on the tropical island.
San Juan
DAY 8
02 Jan 2028
Time at Port: from 7 AM to 4 PM
Puerto Rico’s capital city, largest urban area and cultural hub, boasts a myriad of things to do, see and taste for a true sense of all Puerto Rico has to offer. In the old city you'll walk the cobbled streets of the colonial Spanish architecture as well as the impressive defensive works of El Morro and La Fortaleza, dominating the skyline and boasting equally stunning views out of the city and coastline themselves.
Things to do in San Juan:
El Morro and La Fortaleza
Declared a UNESCO World Heritage Site, La Fortaleza was built between the 16th and 20th centuries with the aim of protecting the city of San Juan. It has been a fortress, a prison and a residence, and is open for visitors to explore during the day.
Castillo San Cristóbal
In San Juan, there is a fort called Castillo San Cristóbal. The Spanish constructed it to defend San Juan against land-based assaults. Part of the San Juan National Historic Site, it's arguably the greatest fortification erected by the Spanish in the New World.
The Poet's Passage
The writings of local poet Lady Lee Andrews are shown at this store, art gallery, and cafe. A lot of aspiring poets attend the regular open-mic sessions; this is something that makes it a unique place to visit during a trip to San Juan.
Premium Plus Drink Package
$138.00 Per passenger, per day
An upgrade of the Premium Drink Package included with the Free At Sea Plus fare. This package enhances your cruise experience both onboard and at Great Stirrup Kay with a wider range of choice and premium options.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Beers
Wines
Champagne by glass
Soft Drinks
Sparkling Or Still Bottled Water
Energy Drinks
Any Beverages From Starbucks Store
Cocktails
Spirits
Fresh Fruit Juices
Excluded
Drinks ordered via Room Service
Mini Bar Items
Drinks provided via self-service or vending machines
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
You must be at least 21 years of age at time of sailing to purchase any alcoholic package and to consume alcohol. See the terms of our guest alcohol policy.
Applicable to guests 1-8 on the reservation for the entire length of the cruise. If 3-8 guest is under 21 years of age, Premium Plus Beverage Package does not apply, and soda package will not be given as a substitution.
Packages may not be shared and are non-transferable and non-refundable.
Eligible guests are entitled to two beverages per person per transaction.
All beverages included in the Unlimited Open Bar Package plus, top-shelf spirit brands, cocktails, beer and wine by the glass, select bottles of wine and champagne, Starbucks coffee and speciality drinks, bottled water, energy drinks and BioSteel sports drink selections.
Includes unlimited fountain soda, freshly squeezed juice, bottled water (still and sparkling), energy drinks, non-alcoholic beer, wine dispensers, and speciality coffee.
A 40% discount will be given on non-select bottles of wine (champagne and sparkling included), Wine and Spirit Experiences, Connoisseur Collection beverages, tastings, and flights purchased onboard.
Does not include room service, mini bar purchases, vending machines, or pre-cruise wine bottle purchases, or Connoisseur Collection beverages.
Package can be used in onboard restaurants, lounges, bars, and Great Stirrup Cay.
Offer is not applicable on Harvest Caye, sailings that are two (2) days or less, on selected charters, or on Pride of America.
Brand availability may vary by ship and season.
A 20% gratuity and beverage service charge will be added to all package purchases.
Guest's cheque may reflect applicable VAT and/or taxes for certain ports or itineraries.
No substitute for package if guest cannot consume all beverages included.
Other terms and conditions may apply.
Please note that rates are subject to change at any time at the discretion of Norwegian Cruise Line.
Premium Drink Package
Premium Drink Package
Also previously known as the "Unlimited Open Bar" package, enjoy a wide selection both onboard and at Great Stirrup Cay. This package contains select premium cocktails, spirits, beers and wines by the glass under $15 USD. If you have booked the Free At Sea package, this drinks package is already included.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Beers
Wines
Soft Drinks
Fruit Juice
Cocktails
Spirits
Excluded
Drinks ordered via Room Service
Drinks provided via self-service or vending machines
Mini Bar Items
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
You must be at least 21 years of age at time of sailing to purchase any alcoholic package and to consume alcohol. See the terms of our guest alcohol policy.
Applicable to guests 1-8 on the reservation for the entire length of the cruise. If 3-8 guest is under 21 years of age, Unlimited Open Bar Package does not apply, and soda package will not be given as a substitution.
Packages may not be shared and are non-transferable and non-refundable.
Eligible guests are entitled to two beverages per person per transaction.
Includes premium spirit brands, cocktails, beer, soda, juices, and wines by the glass up to $15 value.
Any items over $15 USD will receive an $15 USD discount and the guest will be charged the difference to their account.
A 20% discount will be given on non-select bottles of wine (champagne and sparkling included), Wine and Spirit Experiences, Connoisseur Collection beverages, tastings and flights purchased on board.
Does not include Wine and Spirit Experiences, tastings or flights, Starbucks, Ice Bars, room service, package sales, bottled water, ship specific promotions, Connoisseur Collection beverages, bottled wine, mini bar purchases, fresh squeezed juices, wine dispenser, energy drinks or vending machines.
Guests who receive the Soda Package may obtain fountain soda and juices at any bar, lounge, or restaurant throughout the duration of the cruise, excluding Harvest Caye bars, restaurants, or venues.
Offer is not applicable on Harvest Caye, sailings that are two (2) days or less, on selected charters, or on Pride of America.
Brand availability may vary by ship and season.
A 20% gratuity and beverage service charge will be added to all package purchases.
Guest's cheque may reflect applicable VAT and/or taxes for certain ports or itineraries.
No substitute for package if guest cannot consume all beverages included.
Other terms and conditions may apply.
Please note that rates are subject to change at any time at the discretion of Norwegian Cruise Line.
Unlimited Soda Package
$9.95 Per passenger, per day
With this package you can enjoy an endless stream of soda for the duration of your cruise. This package includes: Coke, Diet Coke, Sprite, Ginger Ale, Tonic Water, Fanta and Soda Water.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Sodas
Excluded
Drinks ordered via Room Service
Mini Bar Items
Drinks provided via self-service or vending machines
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
Unlimited Starbucks® Package
$12.95 Per passenger, per day
Enjoy your favourite Starbucks drinks with this package, whether it be coffees, teas, or any other of their specialty drinks.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Any Beverages From Starbucks Store
Excluded
Canned Sodas
Bottled Water
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
Must be at least 18 years of age at time of sailing to purchase.
Package must be purchased by all qualifying individuals residing in the stateroom or additional staterooms under the same method of payment for the entire length of the cruise.
Package may not be shared and are non-transferable and non-refundable. Eligible guests are entitled to one beverage per person per transaction.
Includes all coffee, tea and RefreshersTM beverages by the cup.
Excludes canned drinks, bottled drinks, food and merchandise.
Beverage selection is subject to change onboard.
Guest's cheque may reflect applicable VAT and/or taxes for certain ports or itineraries.
Package can be used in onboard restaurants, lounges, bars and Great Stirrup Cay.
Offer is not applicable on Harvest Caye, nor sailings that are two (2) days or less.
A 20% gratuity will be added to all package purchases. No substitute for package if guest cannot consume all beverages included.
Package price is subject to change.
Other terms and conditions may apply.
AI review summary
Stateroom
A significant amount of customers expressed appreciation for the excellent, well-designed and spacious stateroom.
Staff
A substantial number of customers loved the staff, describing them as friendly, efficient, and helpful.
Cruise
Many customers raved about the cruise, describing it as pleasant, great, brilliant, and amazing.
Restaurants
Many customers loved the Speciality restaurants and the staff couldn't have been nicer, although Hudsons had poor food quality.
Cabin
Customers loved the spacious and well-designed cabin, praising its excellent service and spaciousness.