Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-fi
Wi-fi is not included as standard but if you upgrade to the Free at Sea fare the first two guests can enjoy up to 150 minutes of wi-fi access.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. Upgrade to the "Free at sea" fare to get the Premium Drinks package or alternatively add one of the other packages after booking.
Premium Plus Drink Package$138.00 Per passenger, per day
Premium Drink Package
Unlimited Soda Package$9.95 Per passenger, per day
Unlimited Starbucks® Package$12.95 Per passenger, per day
Tips
Guests will be charged between $20-25 per person per day for gratuities/service charges. These can be paid for before or after the cruise.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Insurance
Have the peace of mind that you're covered. Contact us after you have made the booking if you would like us to add this to your package.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Norwegian Viva
4.4
Based on 51 reviews
Cabin
5
Service
5
Excursions
3
Dining
4
Activities
4
Value for money
4
Entertainment
3
We have been on big ships before but this ship was not easy to navigate our way round! Embarkation was very smooth, and cabin lovely as was our steward. We found there was not enough information given on that first day until we figured out the app! Dining rooms were on the screen in the cabin but no times so no help really.
There are screens around the ship but they take a while to work out! The guy in the tech corner was helpful with the app and our WIFI but we didn't find him until the third day! It would have been useful to have a written daily programme to introduce us to all this. There was a daily information sheet but it wasn't delivered to our cabin each evening as we are used to on other ships, we had to go each evening after 8. 00 to get it ourselves!! There was plenty of other paperwork delivered to our cabin advertising art sales or spa treatments etc;
We had purchased a drinks package but were surprised that water had to be paid for!! There was water at the beverage stations (with instructions not to fill water bottles that no one took any notice of!) There were also instructions not to bring water on board after a day out, or it would be confiscated!!
We were not happy to be woken up every morning at six by "bing bongs" and Alexis our cruise director's voice tellng us information about disembarking and where to meet for excursions which we weren't going on!!! She also interrupted our evening meal talking over the tannoy!!
At a number of our ports we had to have shuttle buses to take us off the port (no choice as not allowed to walk through dock area) so, we feel it was very unfair to charge $20 each for this. A smaller nominal amount would have been more acceptable.
We were disappointed with the entertainment as only two shows on our 11 night cruise. There was also a comedian, a juggler, and another comedian who was very American and we didn,t understand the humour! The musicians and singers in the bars were very good especially the "Seaside Duo" and Nikola the guitar man!! The nights that there were tribute bands performing in Sid's Pour House it was standing room only which is not good for us in our 70's!! these should have been staged in the theatre and the comedians in the smaller venues.
We were disappointed there were no formal nights for dressing up but were told we could dress up or down as we wished (not quite the same!!) It seemed too relaxed for us as we witnessed people coming in to dine in scruffy clothes and baseball caps!
Over all we enjoyed our holiday but if Norwegian cruise line gear everything up to Americans (who are VERY loud) we probably won't choose to cruise with them again.
As for Iglu cruise you were excellent with all the arrangements for every part of our holiday; taxi transfers, hotels, train journeys and flights. We will definitely use your services again. Thankyou!
couple
10+ cruises
22 Nov 2025
The ship was beautiful. And the cabin was amazing. Always clean and staff so freindly and welcoming. Food was good and plentiful but aimed mostly at the American market. Our first cruise so we’re very green and found the lack of communication a bit of a problem. Found out more from the other passengers. We didn’t know we had to book tenders and shuttle buses. NCL wanted you to get all the information from their app and that didn’t always work on our phones. Also we are smokers which ment we had to go to a very small area at the top of the ship which was always crowded but very sociable
group
1 cruise
19 Nov 2025
On off very poor. Should have left at 08. 45 actually got to taxi 1 hr 45 mins and cost 40€ extra. Entertainment: shows very good but no more singers only juggler, comedian v poor,, hypnotist. Buffet smallest ever and v badly set out. Food good and service v good. Excursions poorly organised. British Airways worst ever. Will not travel again wth them. . . . changed flight lost 1/2 day, had to put hand luggage down hold or not get on plane. . . . rough handling down shoot
couple
10+ cruises
16 Nov 2025
Over all we enjoyed the cruise, as any cruise you have your minor issues. What spoilt the overall memory of the cruise was the disembarking, a total fiasco and dangerous situation.
We were disembarking carrying our luggage, (two 22kg and two 8kg cases). Who in their infinite logic makes the lift stop at the 5th floor when the exit is on level 4, and everyone having to carry their luggage down 2 flights of stairs. People were falling over, suitcases sliding down the stairs hitting passangers. It was impossible to move for over forty minutes, people were stuck it the lifts, on stairwells etc. Had their been and emergency I think I would have been disastrous.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
DAY 1
01 Nov 2027
Time at Port: from 6:30 AM to 4 PM
The largest and capital city of Portugal, and one of the oldest cities in the world, Lisbon is an idyllic cruise holiday destination, offering attractions to suit all interests. From ancient forts to artistic neighbourhoods and the breath-taking Jerónimos Monastery, this port of call has plenty to explore. Families will love to discover the many species at the Oceanarium, while couples will love an escape to the charming town of Sintra to explore the castle.
Things to do in Lisbon:
Alfma District
One of the oldest and most vibrant districts of Lisbon, Alfama is the place to be for artisan eateries, quirky boutiques and Fado bars. It’s best explored on foot or by the tram to experience as many of the attractions and highlights as possible.
Jeronimos Monastery
One of the most visited sites in Lisbon, the Jerónimos Monastery was completed in the seventeenth century. In 1983 UNESCO declared it as a World Heritage Site and it’s certainly a must visit to admire the beautiful architecture both inside and out.
Lisbon Oceanarium
Here visitors will discover over 450 different species of marine life, including sharks, rays, penguins and otters. Cruisers of all ages will love following the route around the central aquarium to learn about the major ecosystems of the ocean.
Torre de Belem
Declared a UNESCO World Heritage Site in 1983, Torre de Belém was built to protect Lisbon from attackers from the sea. Despite its role, the fort was decorated with lavish carvings and details, which are best viewed from the banks of the Rio Tejo.
Tram 28
Tram 28 is the classic Lisbon mode of transportation – rattling around the narrow streets in a bright yellow tram that dates back to the 1930’s. Hop on and take one of the best tours of Lisbon, passing highlights and attractions along the way.
Sintra
Declared a UNESCO World Heritage Site for its cultural landscape, Sintra is a romantic destination to escape to for the day. Featuring enchanting palaces and rolling hills, this town is easily accessible from Lisbon via a regular train service.
St George's Castle
Established in 200 BC, Castelo de Sao Jorge is one of the biggest highlights of Lisbon. Get to know the city’s unique and fascinating history, explore the imposing walls, wander the shady gardens and admire the vast views from the Observation Terrace.
At Sea
DAY 2
02 Nov 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Santa Cruz, Tenerife
DAY 3
03 Nov 2027
Time at Port: from 6 AM to 4 PM
Tenerife’s capital city, Santa Cruz de Tenerife, is a hub of lively locals, beautiful architecture, traditional tapas and, of course, sun-soaked beaches. Whether you’re looking for a lazy afternoon spent on golden sand, ready to shop until you drop, or are eager to participate in one of the biggest carnivals in the world, Santa Cruz will not disappoint. Put on your dancing shoes, let down your hair and get ready to enjoy this laid-back lifestyle.
Things to do in Santa Cruz, Tenerife:
Playa de Las Teresitas
With beautiful sand stretching for almost a mile, Playa de Las Teresitas is one of the best beaches in Tenerife. Lined with lush palm trees and picturesque mountains, visitors will find spaces to play volleyball or partake in yoga classes, as well as having sun loungers, showers and restaurants nearby.
Rural de Anaga Park
A short drive from the city, Anaga Country Park is a beautifully preserved area of imposing mountains, deep valleys and numerous beaches. Here, you’ll find a plethora of native flora and fauna across the 35,800 acres of land.
Tenerife Carnival
Considered the second most popular carnival in the world, Carnival of Santa Cruz de Tenerife promises to be bigger, brighter and better every single year. With lively music, incredible costumes and nonstop dancing, witnessing this fantastic celebration is a must when in Tenerife.
At Sea
DAY 4-5
04 Nov 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Porto Grande, St Vincent
DAY 6
06 Nov 2027
Time at Port: from 8 AM to 5 PM
Also known as Mindelo Bay, Porto Grande is a natural harbour serving the main city of Sao Vicente (St. Vincent) – an island in the Cabo Verde (Cape Verde) archipelago. Off the west coast of Africa, not far from Senegal, The Gambia, and Mauritania, Sao Vicente is a stunning slice of paradise perfect for sun-loungers and explorers alike. Home to stunning white-sand beaches, mountainous volcanic terrain perfect for taking a hike through, and an abundance of incredible bars and restaurants to explore in Mindelo itself, you won’t need to travel far to find something you enjoy.
Things to do in Porto Grande, St Vincent:
Praia da Laginha (Laginha Beach)
A stunning clear-water beach perfect for sun-lounging and swimming while you enjoy the warm weather in Cabo Verde. You’ll find this beach is just a stone’s throw from a variety of welcoming cafes and restaurants, all with colourful local cuisine you won’t want to miss.
Santo Antao
A short ferry from Porto Grande, Santo Antao is a larger island in the Cabo Verde archipelago with vibrant jungle-covered mountain peaks and stunning cliff-side towns. The perfect place to go exploring, worlds away from the touristy beaches of Sao Vicente, adventures await on Santo Antao.
Sao Pedro
Among the best areas in the region for windsurfing, Sao Pedro is a short trip from Mindelo. A small seaside village with Sao Vicente’s international airport a stone’s throw from the bay, you’ll find a fantastic beach here and some of the best windsurfing waves waiting. In the village itself, you’ll find fantastic restaurants alongside plenty of places to embark on turtle sightseeing tours.
At Sea
DAY 7-11
07 Nov 2027
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Philipsburg, St. Maarten
DAY 12
12 Nov 2027
Time at Port: from 11 AM to 8 PM
The capital of the southern Dutch side of the Caribbean island of Saint Martin. A sun-filled paradise, Philipsburg is perfect for making the most of the golden sandy beaches and crystal blue sea. One quirk of the city is the Yoda Guy Movie Exhibit - a must for any Star Wars fans!
Things to do in Philipsburg, St. Maarten:
Yoda Guy Movie Exhibit
This unexpected treasure in the Caribbean is an absolute must for movie fanatics and science-fiction enthusiasts. Showcasing the history of Nick Malley, who created Yoda from Star Wars, this museum boasts memorabilia from the franchise, such as scripts, storyboards and props.
Great Bay Beach
Enjoy a relaxing walk along Great Bay Beach - a popular attraction within the town, with beautiful white sand, a vibrant boardwalk and an array of ships, restaurants and more on its shore.
The Rusty Parrot
Feel transported back in time, to the time of the pirates at this fun attraction. From hearing true stories of pirates’ escapades to state-of-the-art multimedia displays, this family-friendly attraction is a unique experience in Phillipsburg.
La Romana
DAY 13
13 Nov 2027
Time at Port: from 7:30 AM to 3 PM
A city that's situated on the coast of the Dominican Republic, La Romana offers beautiful views of the Chavon River and boasts a recreation of a 16th century Mediterranean village. Alongside watersports and the recreated village, other attractions in La Romana include Duarte Central Park and the Cotubanamá National Park.
Things to do in La Romana:
Duarte Central Park
Founded in 1929, the Duarte Central Park is a tranquil park in the heart of La Romana. With shops, arts and crafts vendors, boutiques and benches, this park is a wonderful place to explore whilst in La Romana.
Cotubanamá National Park
Spread across La Romana and La Altagracia, Cotubanama National Park is home to subtropical forests, caves, beaches and picturesque mangroves. A beautiful place to hike, this expansive national park makes up an area of over 790 square kilometres.
Altos de Chavón
One of the most extraordinary attractions in La Romana, Altos de Chavon is a recreation of a Mediterranean village from the 16th century. A popular museum, it houses an archaeological museum, amphitheatre and a cultural centre.
San Juan
DAY 14
14 Nov 2027
Time at Port: from 7 AM to 4 PM
Puerto Rico’s capital city, largest urban area and cultural hub, boasts a myriad of things to do, see and taste for a true sense of all Puerto Rico has to offer. In the old city you'll walk the cobbled streets of the colonial Spanish architecture as well as the impressive defensive works of El Morro and La Fortaleza, dominating the skyline and boasting equally stunning views out of the city and coastline themselves.
Things to do in San Juan:
El Morro and La Fortaleza
Declared a UNESCO World Heritage Site, La Fortaleza was built between the 16th and 20th centuries with the aim of protecting the city of San Juan. It has been a fortress, a prison and a residence, and is open for visitors to explore during the day.
Castillo San Cristóbal
In San Juan, there is a fort called Castillo San Cristóbal. The Spanish constructed it to defend San Juan against land-based assaults. Part of the San Juan National Historic Site, it's arguably the greatest fortification erected by the Spanish in the New World.
The Poet's Passage
The writings of local poet Lady Lee Andrews are shown at this store, art gallery, and cafe. A lot of aspiring poets attend the regular open-mic sessions; this is something that makes it a unique place to visit during a trip to San Juan.
Premium Plus Drink Package
$138.00 Per passenger, per day
An upgrade of the Premium Drink Package included with the Free At Sea Plus fare. This package enhances your cruise experience both onboard and at Great Stirrup Kay with a wider range of choice and premium options.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Beers
Wines
Champagne by glass
Soft Drinks
Sparkling Or Still Bottled Water
Energy Drinks
Any Beverages From Starbucks Store
Cocktails
Spirits
Fresh Fruit Juices
Excluded
Drinks ordered via Room Service
Mini Bar Items
Drinks provided via self-service or vending machines
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
You must be at least 21 years of age at time of sailing to purchase any alcoholic package and to consume alcohol. See the terms of our guest alcohol policy.
Applicable to guests 1-8 on the reservation for the entire length of the cruise. If 3-8 guest is under 21 years of age, Premium Plus Beverage Package does not apply, and soda package will not be given as a substitution.
Packages may not be shared and are non-transferable and non-refundable.
Eligible guests are entitled to two beverages per person per transaction.
All beverages included in the Unlimited Open Bar Package plus, top-shelf spirit brands, cocktails, beer and wine by the glass, select bottles of wine and champagne, Starbucks coffee and speciality drinks, bottled water, energy drinks and BioSteel sports drink selections.
Includes unlimited fountain soda, freshly squeezed juice, bottled water (still and sparkling), energy drinks, non-alcoholic beer, wine dispensers, and speciality coffee.
A 40% discount will be given on non-select bottles of wine (champagne and sparkling included), Wine and Spirit Experiences, Connoisseur Collection beverages, tastings, and flights purchased onboard.
Does not include room service, mini bar purchases, vending machines, or pre-cruise wine bottle purchases, or Connoisseur Collection beverages.
Package can be used in onboard restaurants, lounges, bars, and Great Stirrup Cay.
Offer is not applicable on Harvest Caye, sailings that are two (2) days or less, on selected charters, or on Pride of America.
Brand availability may vary by ship and season.
A 20% gratuity and beverage service charge will be added to all package purchases.
Guest's cheque may reflect applicable VAT and/or taxes for certain ports or itineraries.
No substitute for package if guest cannot consume all beverages included.
Other terms and conditions may apply.
Please note that rates are subject to change at any time at the discretion of Norwegian Cruise Line.
Premium Drink Package
Premium Drink Package
Also previously known as the "Unlimited Open Bar" package, enjoy a wide selection both onboard and at Great Stirrup Cay. This package contains select premium cocktails, spirits, beers and wines by the glass under $15 USD. If you have booked the Free At Sea package, this drinks package is already included.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Beers
Wines
Soft Drinks
Fruit Juice
Cocktails
Spirits
Excluded
Drinks ordered via Room Service
Drinks provided via self-service or vending machines
Mini Bar Items
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
You must be at least 21 years of age at time of sailing to purchase any alcoholic package and to consume alcohol. See the terms of our guest alcohol policy.
Applicable to guests 1-8 on the reservation for the entire length of the cruise. If 3-8 guest is under 21 years of age, Unlimited Open Bar Package does not apply, and soda package will not be given as a substitution.
Packages may not be shared and are non-transferable and non-refundable.
Eligible guests are entitled to two beverages per person per transaction.
Includes premium spirit brands, cocktails, beer, soda, juices, and wines by the glass up to $15 value.
Any items over $15 USD will receive an $15 USD discount and the guest will be charged the difference to their account.
A 20% discount will be given on non-select bottles of wine (champagne and sparkling included), Wine and Spirit Experiences, Connoisseur Collection beverages, tastings and flights purchased on board.
Does not include Wine and Spirit Experiences, tastings or flights, Starbucks, Ice Bars, room service, package sales, bottled water, ship specific promotions, Connoisseur Collection beverages, bottled wine, mini bar purchases, fresh squeezed juices, wine dispenser, energy drinks or vending machines.
Guests who receive the Soda Package may obtain fountain soda and juices at any bar, lounge, or restaurant throughout the duration of the cruise, excluding Harvest Caye bars, restaurants, or venues.
Offer is not applicable on Harvest Caye, sailings that are two (2) days or less, on selected charters, or on Pride of America.
Brand availability may vary by ship and season.
A 20% gratuity and beverage service charge will be added to all package purchases.
Guest's cheque may reflect applicable VAT and/or taxes for certain ports or itineraries.
No substitute for package if guest cannot consume all beverages included.
Other terms and conditions may apply.
Please note that rates are subject to change at any time at the discretion of Norwegian Cruise Line.
Unlimited Soda Package
$9.95 Per passenger, per day
With this package you can enjoy an endless stream of soda for the duration of your cruise. This package includes: Coke, Diet Coke, Sprite, Ginger Ale, Tonic Water, Fanta and Soda Water.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Sodas
Excluded
Drinks ordered via Room Service
Mini Bar Items
Drinks provided via self-service or vending machines
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
Unlimited Starbucks® Package
$12.95 Per passenger, per day
Enjoy your favourite Starbucks drinks with this package, whether it be coffees, teas, or any other of their specialty drinks.
How to book
If not opting for the NCL Free At Sea or Free At Sea Plus fare options which have the relevant drinks package included, you can also purchase your desired drinks packages during booking, via the NCL portal up to 3 days prior to sailing, or onboard during the first 48 hours of your cruise.
Included
Any Beverages From Starbucks Store
Excluded
Canned Sodas
Bottled Water
Terms and Conditions
Please note: from March 2026, shipboard drinks packages will no longer be honoured when visiting Great Stirrup Cay in the Bahamas.
Must be at least 18 years of age at time of sailing to purchase.
Package must be purchased by all qualifying individuals residing in the stateroom or additional staterooms under the same method of payment for the entire length of the cruise.
Package may not be shared and are non-transferable and non-refundable. Eligible guests are entitled to one beverage per person per transaction.
Includes all coffee, tea and RefreshersTM beverages by the cup.
Excludes canned drinks, bottled drinks, food and merchandise.
Beverage selection is subject to change onboard.
Guest's cheque may reflect applicable VAT and/or taxes for certain ports or itineraries.
Package can be used in onboard restaurants, lounges, bars and Great Stirrup Cay.
Offer is not applicable on Harvest Caye, nor sailings that are two (2) days or less.
A 20% gratuity will be added to all package purchases. No substitute for package if guest cannot consume all beverages included.
Package price is subject to change.
Other terms and conditions may apply.
AI review summary
Stateroom
A significant amount of customers expressed appreciation for the excellent, well-designed and spacious stateroom.
Staff
A substantial number of customers loved the staff, describing them as friendly, efficient, and helpful.
Cruise
Many customers raved about the cruise, describing it as pleasant, great, brilliant, and amazing.
Restaurants
Many customers loved the Speciality restaurants and the staff couldn't have been nicer, although Hudsons had poor food quality.
Cabin
Customers loved the spacious and well-designed cabin, praising its excellent service and spaciousness.