Mountain & Fjords of Norway from Newcastle, 16 April 2026 (7 nights)

Just love the Fred Olsen culture! Great ship, amazing staff and attractive itineraries. Just been to Canaries on Balmoral. Expert navigation by Captain Stoica to avoid storms and the resulting unexpected changes to the itinerary due to weather actually enhanced our experience, giving us overnight in port in both Madeira and Lisbon for a truly memorable experience. The staff are the company's biggest asset, always friendly, engaging and approachable. Sailing from the UK means no flying and travelling is very much a part of the holiday experience rather than something to be endured to get to your holiday. The quality of service on Fred Olsen ships and at head office is always first class and any niggles are always resolved promptly and without fuss. I left an item in the cabin on disembarkation in Southampton and, having luckily realised very quickly, was able to collect it from the cruise terminal later the same day before the ship sailed!

best small cruise ship i have cruised on

We really enjoyed our recent cruise to Norway on Balmoral. However, some public areas on board were too cold to sit in. The bar staff in the observatory were reduced to wearing coats and gloves on some days. The rear part of the Thistle restaurant and the Lido Bar were also very cold for much of the trip, with staff needing to wear coats there too. Because of this, passengers were all crammed together in the remaining public areas on board, meaning it became difficult to find somewhere to sit on the coldest days. Apart from this, the food and service were really good. The excursions we went on were very well organised and we enjoyed most of the entertainment. The pantomime was the highlight, funniest thing ever.

The young man you did the Scottish show was excellent. Enjoyed every minute. Including the brilliant tap dancing my another member of the entertainment team.