Breakfast, lunch, dinner and snacks from the buffet and main dining restaurants are all included. Meals from the specialty dining restaurants are additional.
Accommodation
Your cabin is included in the price of the cruise.
Port Fees & Taxes
No surprises. All port fees and taxes are included in the price.
Extras
Wi-Fi
To browse the internet on-board you'll have to purchase one of the Wi-Fi packages. They range from 60 minutes up to several days. These an be purchased after booking.
Drinks
Some teas, coffees and soft drinks will be included but alcoholic drinks are extra. You can buy drinks individually at the bar or a drink package can be added after booking. The Expedition package is included when upgrading to the Ambassador fare.
Expedition Drinks Package
Explorer Drinks Package
Explorer Package
Tips
Ambassador operate an automatic service charge and gratuity system which is automatically added on to your onboard account. When upgrading to the Ambassador fare this is already included in the price you are paying where as with the Standard fare you'll have to pay this extra charge after your cruise. This is approximately £7 per person per day.
Speciality Dining
Specialty restaurants allow travellers to enhance their dining experience during the cruise. This is a great way to add variety to your holiday or celebrate a special occasion. You can pay for meals in the special dining restaurants onboard.
Excursions
If you would like to do any excursions/tours while docked these will be an additional charge. Excursions/tours can’t currently be booked with us online but please contact us after you have made the booking if you would like to add these to your package. Alternatively these can be bought while on the ship but may be more expensive than pre-booking.
Parking
Car parking at the port or airport for the duration of your trip is not included within the price of the cruise. Port/airport parking can’t currently be booked with us online but please contact us after you have made the booking if you would like to add this to your package. An approximate cost for parking is between £12 - £20 per car per day. Alternatively we can arrange transfers from your home to the departure airport/port.
Insurance
Have the peace of mind that you're covered. Contact us after you have made the booking if you would like us to add this to your package.
Transfers (home to port)
Transfers from your home to the port or airport aren't included but we can help organise coach transfers, taxis etc to make your life easier. Please contact us after you have made the booking if you would like to add these to your package.
Visa
Visas are not provided by us or the cruise operator. Visas and other travel documents have to be obtained by the individual passengers prior to sailing.
These cabins are budget-friendly but you will be assigned your cabin number, which might have obstructed views.
These cabins are budget-friendly but you will be assigned your cabin number, which might have obstructed views.
Ambience deck plan
Key
OUTSG
Outside Single Guarantee
To book an accessible cabin, please give us a call
020 3991 1166
Iglu Cruise customer reviews for Ambience
4.6
Based on 427 reviews
Cabin
4
Service
5
Excursions
4
Dining
5
Activities
4
Value for money
5
Entertainment
4
On wet cold sea days lacking any sitting space.
Some of the inside areas of boat were cold. The buffet restaurant was always cold, and also lacking in sitting space.
family
2-5 cruises
16 Jan 2026
The most important question is, would we cruise again ? The answer is yes, if the price was right. . It was over priced overall for what we received. The ship is currently having a well needed refit, which will help. The food is a bit hit or miss in the buffet market place, at times. The evening entertainment was repetitive with the onboard staff (dancers and entertainers) covering most evenings. The restaurant food was really nice. Having announcements in the cabin from 8am was annoying, and the fact that it wasn’t necessary. The staff were very pleasant and welcoming.
family
10+ cruises
16 Jan 2026
Staff all amazing,accommodation excellent storage ,palladium all show very good
couple
10+ cruises
9 Jan 2026
Embarkation great. Evening shows great. Daytime activities boring. Food and service great. Afternoon film Bridget Jones just disgusting language all through. something like Downton Abbey would be better. Not enough seating for disabled in Palldium, only 8 seats. Hairdresser worst cut I ever had. Staff great. Disembarkation quite slow but worked well.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Supplier Reference:
A12427
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Rotterdam
DAY 2
21 Dec 2024
Time at Port: TBD
The largest port in Europe, Rotterdam had much of its extensive history destroyed during the second World War, but you'll find glimpses into the past through fascinating museums and architecture. For shopping, bars and restaurants head to the Markthal, a unique building with plenty to enjoy. Meanwhile, families will love Rotterdam Zoo, as well as the Euromast Tower which provides stunning views across the city.
Things to do in Rotterdam:
Cube Houses
One of Rotterdam's most well-known landmarks is the Cube Houses (Kubuswoningen). These residential sets of buildings, created by Dutch architect Piet Blom, stand out because each home is cube-shaped. A unique place to visit whilst in Rotterdam, you can learn ore about the cube houses by visiting the Show Cube Museum.
Euromast
Designed by architect Maaskant, this 185-metre tower is one of the tallest buildings in Holland. Step into the elevator and head up the tower to enjoy breathtaking views over Rotterdam; and if it’s a clear day, you can even see the city of Antwerp in the distance.
Erasmusbrug Bridge
An iconic landmark in Rotterdam, the Erasmusbrug Bridge was constructed in 1986 and connects the north and south of the city. A striking feat of engineering, it’s surrounded by cafes, restaurants and hotels.
At Sea
DAY 3-4
22 Dec 2024
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Vigo
DAY 5
24 Dec 2024
Time at Port: TBD
Home to the largest fishing fleet in Europe, you’ll find some of the best seafood you’ve ever tasted here in Vigo. With lush mountain landscapes providing the perfect backdrop, this city boasts a combination of ancient architecture, contemporary attractions and beautiful natural spaces to explore. Venture further afield to the Cíes Islands for some of the best white-sand beaches and scenic hiking in Spain.
Things to do in Vigo:
Castro Fortress
Built in 1665 to protect the city from British attacks, Castro Fortress is now a flourishing tourist attraction with lush gardens to explore and breath-taking views after an active walk to the top. The castle itself is free to explore, making it especially well worth a stop.
Cie Islands
Just a short ferry ride from Vigo are the trio of islands boasting some of the best, pristine beaches. Nature lovers will adore the untouched setting where you can hike the popular Monte Faro route, swim in the crystal clear sea, sunbathe and relax in paradise.
Parque del Monte Castro
Close to Castro Fortress is Parque del Monte Castro. While many years ago the area was once filled with soldiers on parade, you’ll now find picturesque gardens and terraces, as well as a children’s playground.
Samil Beach
Vigo’s most popular beach for families and kids, Samil is not just a place to sunbathe and swim! With pools, basketball courts, a skating rink, eateries and parks, there is always a buzz around this beach. Close to the centre, it is easily accessible and spacious.
Vigo Art Museum
The building was initially designed as a jail and courthouse, though is now home to numerous exhibition halls, showcasing a variety of mediums from sculpture, architecture, film, design, fashion and more. Visitors are also able to book a stay at the museum itself!
At Sea
DAY 6-7
25 Dec 2024
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Funchal, Madeira
DAY 8
27 Dec 2024
Time at Port: TBD
This lush, green city found in the south of Madeira is a haven of relaxation, outdoor activities and beautiful gardens. For the most adventurous, visitors will love diving in the crystal-clear sea, catching some waves and even swimming with dolphins, while those looking to take things at a slower pace can enjoy whale watching. One of the most popular events in Funchal is the yearly New Year’s Eve Fireworks display, which is one of the largest in the world.
Things to do in Funchal, Madeira:
Funchal Cathedral
Found in the city centre, Funchal Cathedral is an impressive Gothic-style monument, popular with locals and visitors alike. Take a look inside to learn about the fascinating history of the architecture, including the altarpiece ordered in 1510 to 1515.
Monte Cable Car
For unrivalled panoramic views of Funchal Bay and the vast landscape, Monte Cable Car will take you to one of the best vantage points in Funchal. The fifteen-minute journey is a relaxing ascent towards Monte, with a souvenir photo at the end of the journey.
Monte Palace Tropical Garden
Occupying 70,000 square meters, Monte Palace Tropical Garden is home to a plethora of exotic flora and fauna from all corners of the world. You will get lost in the tranquil beauty of this garden, enjoying the space with black swans, colourful koi and vibrant peacocks.
Quinta do Palheiro Ferreira
Thanks to Madeira’s fertile soil, many tropical plants thrive here and Quinta do Palheiro Ferreiro’s gardens are an excellent showcase of this. The most notable collection are the camellias, first planted by the Count of Carvalhal.
Arrecife, Lanzarote
DAY 9
28 Dec 2024
Time at Port: TBD
The capital of Lanzarote, Arrecife’s cosmopolitan city holds many hidden gems of history among its backstreets. After beginning as a small fishing village in the 15th century, it is now home to high-end shopping and boutiques, traditional Spanish cuisine, a beautiful sandy beach and gorgeous monuments. Whether you’re here to shop until you drop or are looking to uncover the old history of Arrecife, there’s plenty to do in this quickly-growing capital.
Things to do in Arrecife, Lanzarote:
Castillo de San Gabriel
Originally built to defend Arrecife from pirate attacks, Castillo de San Gabriel is conveniently situated in the centre of town. Though it was once a wooden structure which was destroyed by fire, the monument has since been restored and is fascinating to explore.
Centro Commercial Marina
Arrecife’s main shopping destination, Marina Lanzarote is a trendy waterfront teeming with shops including designer outlets, as well as casual fast-food and restaurants. A walk along the marina will take you past stunning yachts and to where cruise liners dock.
Charco San Gines
What was once a small fishing port has flourished into the beautiful, natural lagoon of Charco san Gines. Many traditional seafood restaurants and bars have emerged in the area, creating a laid-back hub to find fresh food and enjoy live music on the waterfront.
Playa del Reducto
As the main beach in Arrecife, Playa del Reducto boasts the ‘Blue Flag’, signifying it as good for bathing, cleanliness and possessing great facilities. The calm, crystal-clear waters are perfect for swimming and snorkelling as well as stand-up paddle boarding.
Puerto del Rosario, Fuerteventura
DAY 10
29 Dec 2024
Time at Port: TBD
Whether you're planning to stay in the town of Puerto del Rosario itself, or are looking to venture further afield, this lively capital of Fuerteventura is a hub of authentic restaurants, bustling bars and quirky street art. Enjoy a shopping spree at Las Rotondas which features everyone's favourite brands, or admire over 50 pieces of art at the outdoor sculpture park. Embark on a scavenger hunt to find the best mural paintings around the city, or simply enjoy a cold drink at a local bar.
Things to do in Puerto del Rosario, Fuerteventura:
Our Lady of the Rosary Church
The stunning Our Lady of the Rosary Church is located in the city's centre, situated back from the waterfront. A modest catholic church that was constructed in the 19th century has a unique appearance, with black lava stone with whitewashed walls. Within the church, there is a quaint altar, statues and murals adorning the walls.
Miguel de Unamuno House Museum
This extraordinary museum is located in what was once known as Puerto Cabras (now Puerto del Rosario), in a nineteenth-century home. Don Miguel de Unamuno, a prominent Spanish philosopher and novelist, resided in this home in 1924 while he was exiled on Fuerteventura. Within it, you'll find an array of artefacts from his life, including furniture used by the rebel, who spent 6 months living here whilst being banished from mainland Spain.
La Alcogida Ecomuseum
If you’re looking for a unique activity throughout your time in Puerto del Rosario, head to the La Alcogida Ecomuseum. Situated to the north of the town, this extraordinary attraction is a living museum where guests can see craftspeople at work. There’s also a cottage, and ancient houses which will make you feel as though you’ve been transported back in time.
Santa Cruz, Tenerife
DAY 11
30 Dec 2024
Time at Port: TBD
Tenerife’s capital city, Santa Cruz de Tenerife, is a hub of lively locals, beautiful architecture, traditional tapas and, of course, sun-soaked beaches. Whether you’re looking for a lazy afternoon spent on golden sand, ready to shop until you drop, or are eager to participate in one of the biggest carnivals in the world, Santa Cruz will not disappoint. Put on your dancing shoes, let down your hair and get ready to enjoy this laid-back lifestyle.
Things to do in Santa Cruz, Tenerife:
Playa de Las Teresitas
With beautiful sand stretching for almost a mile, Playa de Las Teresitas is one of the best beaches in Tenerife. Lined with lush palm trees and picturesque mountains, visitors will find spaces to play volleyball or partake in yoga classes, as well as having sun loungers, showers and restaurants nearby.
Rural de Anaga Park
A short drive from the city, Anaga Country Park is a beautifully preserved area of imposing mountains, deep valleys and numerous beaches. Here, you’ll find a plethora of native flora and fauna across the 35,800 acres of land.
Tenerife Carnival
Considered the second most popular carnival in the world, Carnival of Santa Cruz de Tenerife promises to be bigger, brighter and better every single year. With lively music, incredible costumes and nonstop dancing, witnessing this fantastic celebration is a must when in Tenerife.
At Sea
DAY 12-13
31 Dec 2024
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
Leixões, Portugal
DAY 14
02 Jan 2025
Time at Port: TBD
A major seaport for the vibrant city of Porto, and for Portugal as a whole, Leixoes is a fantastic port of call to visit when sailing the North Atlantic Ocean and visiting the Azores. With Porto such an impressive melting pot of cultures and cuisines, there’s so much to explore – and indulge in – when you arrive. Whether you’re looking for some authentic food from a restaurant along the picturesque Cais da Ribeira promenade, an intimate wine cellar with the city’s best bottles, or a charming cafe where you can enjoy a quiet cup of coffee, the culinary experience in Porto is second to none. Beyond this, though, you’ll find a fantastic variety of interesting landmarks and historical sites to explore; from the stunning Church of Saint Ildefonso to the impressive Dom Luis I Bridge, there’s plenty to see in Porto alone. However, this is a fantastic starting point for shore excursions further afield, too – with nearby vineyards and the historic city of Guimaraes popular options. Although, if you want to do as little travelling as possible, you’ll be pleased to know that Porto is home to numerous stunning sandy beaches, so lounging around in the sunshine is also a fantastic option here.
Things to do in Leixões, Portugal:
Praia de Matosinhos
Perhaps the perfect place to relax and unwind in the stunning sunshine as soon as you arrive, Praia de Matosinhos is the closest stretch of sandy beach to the Leixoes cruise port; a stone’s throw from everything you’ll need to enjoy a beach day, this wide beach also boasts breathtaking sunsets – and the warm waters are great for both swimming and surfing.
Church of Saint Ildefonso
A stunning 18th century church in central Porto, the Church of Saint Ildefonso boasts impressive proto-Baroque architecture and an incredible exterior featuring 1932 azulejo tilework. Built on the site of a chapel which dates back to at least 1296, the intricate designs of the outer tilework depict scenes from the life of Saint Ildefonso and imagery from the Gospels; within this twin-towered church you’ll find an impressive interior worth taking a moment to admire.
Castelo do Queijo (Cheese Castle)
The Forte de Sao Francisco Xavier, which is commonly known as the Cheese Castle, is a 17th century coastal fortification just south of Praia de Matosinhos; standing on a prominent rocky outcrop, the fort played a pivotal role in the Siege of Porto (1832 - 1833) and the revolt of Maria da Fonte in 1846. Now, it houses a military museum and affords visitors the opportunity to admire Porto and the Portuguese coastline from a unique perspective. Its colloquial name comes from the fact that it was reportedly constructed on a circular rock formation resembling a wheel of cheese.
At Sea
DAY 15-16
03 Jan 2025
Time at Port: TBD
While sailing between destinations, you’ll have time to take a moment and enjoy everything your cruise ship has to offer; with stunning food prepared with the freshest ingredients, fantastic entertainment opportunities, and plenty of places to lounge around, an enjoyable day at sea awaits!
London Tilbury
DAY 17
05 Jan 2025
Time at Port: TBD
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Expedition Drinks Package
Expedition Drinks Package
In addition to the offerings of the Experience and Explorer packages, the Expedition Package will also include premium drinks from the bar, by the glass. And their premium wines (red, white, and rose).
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Premium wines (Red, White, Rose)
Premium drinks from the Bar List (by the glass)
Specialty or Premium Coffee and Teas
Excluded
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Drinks Package
Explorer Drinks Package
This package includes the same as the Experience Package, but will also include House Brands from the bar list by the glass plus house wines (red, white, and rose). Guests who purchase this package will also receive a 50% discount on premium beverages from the bar.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
House brands from the bar list (by the glass)
House wines (Red, White, Rose)
Excluded
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Drinks ordered via Room Service
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
Explorer Package
Explorer Package
This is the basic package on offer with Ambassador. The Experience Package includes all non-alcoholic drinks, which include unlimited soft drinks, plus gratuities and service charges for the duration of your cruise.
How to book
If you select the “Ambassador Fare” at the point of booking, the Expedition Drinks Package is included. Otherwise, you can add on your desired package up to 7 days before your sailing date or purchase once aboard. If you purchase through Iglu, you will have to call our call centre or if you book directly through Ambassador, you can use their portal.
Included
Gratuities & services charges
Non-alcoholic beverages including unlimited soft drinks
Excluded
Drinks ordered via Room Service
House wines (Red, White, Rose)
House brands from the bar list (by the glass)
Premium drinks from the Bar List (by the glass)
Premium wines (Red, White, Rose)
Specialty or Premium Coffee and Teas
Terms and Conditions
The Ambassador Drinks Packages are only available to purchase for the entire duration of the cruise and if all occupants of the cabin purchase the same package.
Drinks are for the consumption of the package purchaser/s only.
All Ambassador Drinks Packages exclude drinks/snacks from the cabin/suite mini bar and bottles of water (large and small). Tea and coffee ordered at the bars are also excluded from the Ambassador Drinks Packages, with the exception of the Ambassador Expedition Package. Additionally, the package cannot offset the cost of, or be a substitution for, special or private events such as cocktail parties, blessings or similar.
Premium teas and speciality coffees are included in the Ambassador Expedition Package only. Please note that any speciality coffees that include alcohol are included within your 15-beverage limit.
For the avoidance of doubt, for cruises of 2, 3 & 4 nights, prices are per person per cruise. For cruises of 5 nights or more, prices are based on per person per night. Ambassador Explorer & Expedition packages are only available to guests aged 18 years and over.
Ambassador Drinks Packages may be booked up to 7 days before the sailing date. If within 7 days of sailing, packages can only be purchased onboard, and the ‘Onboard Price’ will be applicable.
Full payment is required 90 days before the sailing date, or at the time of booking if less than 90 days.
Once within 14 days of departure, the cancellation of any ancillary items including Ambassador Drinks Packages, will be charged at 100% loss of monies and no refund will be applicable.
The Ambassador Adventurers (Children) Package is only available on advertised multi-generational cruises and subject to all adult occupants purchasing an Ambassador Drinks Package. Charges apply to children aged 3 to 17 years old at the time of sailing. Infants under 3 will not be charged and no package needs to be added.
Only one drink per person at any time may be ordered (minimum 15-minute wait between orders).
Alcoholic drinks are limited to 15 beverages per 24-hour period (6 am to 6 am). Alcoholic drinks requested above the daily limits will be charged with a 50% discount.
All drinks packages are non-transferable. Ordering drinks for other guests who are not on a drinks package, will result in the withdrawal of the benefit for the holder of the package i.e. with immediate effect the drinks package will be cancelled, and the guest will be required to purchase drinks from the standard menu. No refund for any withdrawn packages will be given.
All drinks within the Ambassador Drinks Packages are served by the glass only.
Please note that gratuities & service charges cannot be removed or adjusted if purchased within the package.
Please note that the Ambassador Drinks Packages are only available for beverages served on board and does not extend to pre or post-cruise arrangements, hotels, flights or any establishment ashore. The cost of the Ambassador Drinks Packages are calculated on the cruise duration and not the entire holiday duration.
Onboard purchase of the Ambassador Drinks Packages must be made within 24 hours of boarding the ship. For the avoidance of doubt, a cut-off date and time will be stipulated in the daily programme.
The quantity of drinks that the ship can carry onboard is limited by the size of the vessel and certain drinks included within the Ambassador drinks packages may be unavailable from time to time, in which case no refund is allowed.
No discounts are offered on bottles of wine, champagne or spirits.
For the avoidance of doubt, available drinks included within each package are highlighted on the bar menus.
Packages do not apply to the purchase of bottles of spirits, bottles of wine or any items offered in shops onboard.
Ambassador Cruise Line reserves the right to introduce exclusions or limitations without prior notice.
Ordering a double shot is not permitted under the programme as it counts as two drinks.
Any bottles and cans will be served opened.
The ship's management reserves the right to refuse the service of alcohol at any time in accordance with Ambassador’s policy for the Responsible Service of Alcohol.
The drinks package applies to the full advertised cruise duration, other than the day of disembarkation where drinks will be charged at the standard bar menu rate. For the avoidance of doubt if the cruise is advertised as a 7-night cruise, then 7 shall be applied as the multiplier to the price of the package.
Standard spirit measures are 40ml
In line with the responsible service of alcohol policy, bar staff may refuse service if a guest appears to be heavily intoxicated.
Purezza bottled water in cabins isn’t included in any package and is chargeable at the applicable rate of £1.65 per bottle.
Guests can purchase a refillable Purezza water bottle from any outlet for £17.95, allowing them unlimited refills in this bottle.
A Purezza package can be purchased for £9.95 if you bring the bottle back on a future cruise. This charge also applies if you use your own bottle.
Purezza bottle refills are not included in the drinks packages, but guests can have water by the glass which is included in all packages
AI review summary
Staff
A substantial number of customers appreciated the friendly and helpful staff, praising their friendliness, helpfulness, and politeness.
Food
A substantial number of customers remarked that the food is excellent, with some mentioning it multiple times.
Service
Customers expressed satisfaction with the service, praising it as excellent, amazing, and top class.
Ship
A substantial number of customers loved the ship, praising its cleanliness, comfort, and friendly staff.
Shows
Customers raved about the shows, describing them as very good and top-notch.