Seabourn Reviews

Summary:  Nov 24 2019 Yes, this was luxury cruising. Verandah suite is a very large balcony cabin with marble fitted bathroom with twin sinks and a shower too. Top fittings everywhere. Excellent minibar service by cabin staff. Attentive without asking. No tipping sought, either here or anywhere. Dining was just lovely everywhere. The buffet was like a quiet restaurant on other cruises. Spacious with tables always available. Wine choices very good and varied, and readily served. All food requests prepared quickly and with lovely lively staff. Few used the restaurant for breakfast and this was the only let down on the whole 12 day trip. Comedy value was high though. We began counting the number of staff who inspected a food item coming out and trying to decide who it was to go to. With only about twelve tables in use there were plenty of staff and I counted six deciding who got the oatmeal. . Some management needed here, but food was great though. After two days of this fun we retired to the buffet and were just amazed at the quality, calm, and efficient experience. Evening restaurant dining was top quality also. Choices and service were great and the frequent opportunities to join a hosted table gave us many social evenings too. With only 400 guests we were often alone on corridors, lifts and in quiet bars. The afternoon tea was wonderful with food choices better than Cunard and the service was more attentive and personal. Many nice touches everywhere. The Square with daily newspapers, in full, available printed. fresh macarons every evening, wonderful coffee almost anytime. Staff to sort out your wifi problems and remembering your name for the rest of the cruise. Lovely lovely trip. Carambola beach with champagne and caviar in the surf - magic. The banana boat only a bit less so, though apart from the embarrassment of trying to get back in to the towboat, that was very jolly too. We met several people for whom this was their first cruise and they will struggle to appreciate others. We had been on about 10 cruise lines before, and Seabourn was in a different league. Yes it was expensive, but I will remember all of it fondly, and I do think it was worth the money. I would go again without hesitation. Saving already and I think we may cut down on lesser trips.

Summary:  The cruise (to the Baltic with 3 days in St. Petersburg) exceeded expectations. Seabourn Ovation was elegant but the service levels were not as high as on previous Seabourn cruises, which were on the smaller vessels. Traditionally Seabourn has distinguished itself from the competition by the quality and personal nature of its service. Sadly, this was not the case on this occasion, though overall it was a most enjoyable break, largely because of the ship itself, the ports visited and the splendid weather.

Summary:  Fantastic cruise. We had heard Seabourn were great and they were.

Summary:  Just returned from our 3rd Seabourn cruise to the North Cape. As usual the food, service and company was excellent. The entertainment was varied and first class. The cruise director Chris was brilliant and always made you feel a valued friend. The scenery in northern Norway was incredible too and we we lucky with the weather in that it hardly rained. Our cabin 823 was substantial with full bath and separate shower.

Summary:  Thankyou for all your help with booking this amazing trip. The ship was outstanding in every way the crew were wonderful too so we have been spoilt to bits and looking forward to booking another cruise with Seabourn hopefully early next year. Thankyou very much Regards Denise Page and Company

Summary:  This was our third cruise on board the Encore, and we loved it. Food and drinks were amazing, with no expense spared, especially at the Thomas Keller grill. Professional, yet friendly staff and a very comfortable ship. Our only slight reservations are the availability and speed of wifi connection and the quality of excursions offered, (we booked our own, independently). Rated as a 6

Summary:  The itinerary needs to be reviewed.Although everything about the ship is excellent this particular cruise seemed to be for 2 different groups of people—those who wanted expeditions in Zodiacs and canoes and those who wanted to go on land to sightsee.The result was that neither group would have been fully satisfied unless all one wanted was to stay on board all the time. It was unfortunate that the weather prevented trips in 2 places as we couldn’t be tendered off the boat which meant even more time at sea. The overpriced Zodiac expeditions was all that was available in the North of Canada and they were very short. Some of the ports visited like Happy Valley Goose Bay seemed to be just to drop off the expedition staff and for the convenience of the cruise line as there was absolutely nothing to see there. No wonder they had not had a cruise ship in there for 13 years!The overpriced trips generally were not well thought out and need to be revised. Thank goodness that the ship ,speakers,entertainmenton on board,and staff were so good.I am rating the ship and not the trip in my score below.

Summary:  Excellent cruise in excellent (apart from Ketchican) weather. Well looked after. Very small matter not good - wife ill one evening - we asked for hot milk and toast to cabin - milk barely tepid and toast soft/damp. Main disappointment is flights home - if Iglu responsible, read on - if Seabourn responsible, please forward! We were routed from Anchorage to Denver to Toronto to Glasgow. Anchorage to Denver on United Airlines, old and very cramped plane, uncomfortable seats. Long wait in Denver. Then reasonable plane Air Canada, to Toronto, but 1 x hour late in leaving. Still long wait in Toronto, then reasonable flight Air Canada Rouge to Glasgow. However, no cases arriving at Glasgow, and still no cases 28 hours later! Not happy - spoiled any good feelings about cruise.

Summary:  Nice friendly ship but the biggest let down is the inconsistency of service and the quality and temperature of the food being served. When asked for meat to be “well done “ you do not expect blood in excess to be coming from the meat. This happened on several occasions. Food was often served warm on a red hot plate which still doesn’t make the food hot. All of this was brought the the ships attention but continued over the course of the cruise Hand towel on one occasion had holes in. Plus side of ship, great coffee and fantastic service in the square, entertainment better than some top London shows. Suites very large and comfortable. Fantastic complimentary room service. The Thomas Keller Grill served excellent food.

Summary:  WE have sailed on all Seabourn ships,from the smallest,the medium,Odyssey,Quest and Sojourn and now the "Flagship that would blow you away" the Encore. Yes the ship is beautiful,the suites are fine as are the public spaces.Only THE GRAND SALON deck 6 is too small,therefore there are TWO shows now.The result is that the dining room is too small for the people who want to see the 8.45 show,it is a cafetaria,with sweating waiters,wine throwing sommeliers,very average food,unhappy customers. As a whole after many happy sailings no more Seabourn for us.When complaining to Seabourn headquarters,the answer was: We are sorry,but your complaint is not typical and have a nice continuation! Well there goes "The best small ship line!! Why not rename Seabourn in Carnaval Boutique?