Keen to cruise and pleased with all bookings from iglu
Yet another excellent cruise. Very friendly atmosphere onboard and staff all so helpful and approachable.
The ship is beautiful but also huge, it takes a lot to find your way around and in sea days as the ship was full it was very busy and often difficult to find sun loungers and seats. The food was very good with a fantastic choice of restaurants from the Horizon buffet to the high end Epicurean and everything inbetween. Our cabin was lovely, we had a balcony cabin on deck 12 midships it was a good size, well equipped and spotless. All the staff work really hard to make your holiday a wonderful experience. We found the entertainment of a very high standard and enjoyed all the shows. Some tips, book restaurants, trips and shows before you board if you have particular preferences as most were sold out once in board especially at the busy times i. e. the 8. 30pm show and many of the restaurants. All in all we enjoyed this cruise. It is unpretentious and good value for money. It was too busy at times and I prefer a smaller ship but because of its size you are spoiled for choice which is good. Personally, I would have liked a games room where we could play cards and board games and a few more lectures.
We did have a bit of a flood from the toilet in our room. This was dealt with very efficiently by the cabin staff. This was followed up by a visit from the housekeeping steward. He offered us another balcony cabin to sleep in fir 2-3 nights until carpets were completely dried, and compensated us with extra on board spend. Apart from this the whole cruise was absolutely amazing and cant fault every member of staff who can't do enough for you. This is our 3rd year running on Brittania and unfortunately will have to do it next year on Arvia as no flights from Newcastle on Brittania. I am sure we will still have no confidence.