yes i would recommend and purchase another cruise

From the start of the booking process Natasha was personable and efficient giving us confidence that our cruise choices were tailored to our needs.she listened to our requirements and made helpful suggestions when asked

I always book through Iglu. They are the best in my opinion and Lynne who I always speak to when making a booking goes out of her way to obtain what we want at the best price.

I found them very helpful and would recommend them nothing was to much trouble

Very helpful smooth booking, and great price

Staff are very knowledgeable, helpful and always have time for customers. Have used Iglu for several years now and am very happy with the service and price.

I love Igu. I have always had good service, pleasant, helpful and knowledgeable staff.

Very efficient and knowledgeable

This is the third time we have booked through Igloo and we cant fault them..The staff are very knowledgeable and helpful, they are there to help with questions and go out of there way to find the answers.

Really friendly and helpful, helped me with a refund from an Azamara booking and advised me of some great deals on other cruises which I subsequenly booked on line

They put all the options to us

Excellent service

very good and friendly lady, who had great knowlege, and made my booking enjoyable.

Excellent feedback and knowledge on both cruise and ships, no pressure and very supportive

My wife dealt with this and she told me she could not have been treated in a more sensitive or professional manner. We have used Iglu on several occasions and can find no fault in the service they give.

Excellent advice, great knowledge of current circumstances, painless experience.

The colleagues were very helpful and knowledgeable about the options. They took the time to discuss the various decks and details and were very personable - I left the conversation feeling well informed and confident, I am now really excited for my holiday, thank you

There customer service have been very helpful every time I have had the need to speak to them

I e-mailed 5 times in a week about a problem they had created, I got no response whatsoever after waiting 50 minutes on the phone for them to answer and about another 25 minutes trying to get my point across I managed to get my problem sorted, I hope.

Service not very helpful - conflicting cost discrepancy and just wanting to get more money
I had a cruise booked that I’d now 20% more to change
I’m all for helping tourism industry but come on guys be honest ....

All done on line , never had to speak to anyone. All sorted in a few minutes at a good price too.

Kept me informed while transferring my holiday into next year.

They responded to emails promptly and rebooked a cruise for us without any problems, the person we spoke to was courteous and helpful.

Really easy, informative booking system, much easier to navigate than cruise line’s own website. We will use again and recommend.

Well done Igloo!