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97% of our customers give us good ratings (29390 reviews)
Date Product Score Comment
13 Hour(s) ago

Northern Lights Adventure - Classic Round Voyage cruise on Ms Richard With.

Excellent service from Janet. Explored options for the cruise. Advised on aspects of the cruise.
Said she would attempt to book a cabin, which she did.

14 Hour(s) ago

Highlights of the Med & 4 Nt Majorca Stay cruise on Marella Discovery 2.

First rate. Excellent knowledgeable staff.

16 Hour(s) ago

Search for the Northern Lights from So'ton cruise on Sapphire Princess.

spoke to a very polite lady who explained everything well and helped me get all i needed for the cruise booking, i always use Iglu cruise and find them very professional to deal with

16 Hour(s) ago

Ski holidays in Hotel Brunella in Kronplatz.

Every aspect of the service I required was dealt with most professionally and expertly. I would definitely recommend Iglu Ski to anyone.

17 Hour(s) ago

Colourful Coasts from Tenerife cruise on Marella Dream.

very helpful what you would expect

31 Hour(s) ago

Colourful Coasts & 4 Nt Tenerife Stay cruise on Marella Explorer.

Very efficient in advising by email, then telephone and confirming booking the following morning. Helpful agents and speedy service. good value for money.

34 Hour(s) ago

Guernsey, Bruges & Rotterdam from Southampton cruise on Britannia.

Very good customer service, staff (Jane) was very friendly, polite, and helpful, we were communicating as if we know each other in person well done keep up the customer service and thanks for your help with booking another dream holiday.

37 Hour(s) ago

Norway & Fjords from Southampton cruise on Iona.

Pleasant male employee who assisted me greatly in my choice of what was required from my choice of holiday.

39 Hour(s) ago

France, Spain & Portugal from So'ton cruise on Explorer of the Seas.

Dealt with booking efficiently for the best possible price

40 Hour(s) ago

Norwegian Fjords with Marco Pierre White cruise on Britannia.

Tell u after our cruise

43 Hour(s) ago

British Isles & Cities Discovery from Tilbury cruise on Columbus.

Very good. We used them last year and was very pleased

17-Mar-2019

Grand Voyage - Southampton to Dubai cruise on Queen Mary 2.

Competitive pricing and obliging sales consultant.

17-Mar-2019

Canary Islands & Portugal from Southampton cruise on Iona.

Helpful getting good prices and extras pleasant lady too

17-Mar-2019

Southampton to San Francisco cruise on Queen Victoria.

wo

17-Mar-2019

Portugal, Canaries, Azores & Madeira from So'ton cruise on Aurora.

very easy to book our holiday really helpful with all are queries answered are e-mails quickly

17-Mar-2019

Spain & Portugal from Southampton cruise on Iona.

Booked through Iglu several times, they are always nice to deal with, very friendly informative staff that always get you the best deal. Would always recommend them.

17-Mar-2019

Discover South America from Southampton cruise on Queen Victoria.

Completely satisfied. Return calls always honoured and your staff always pleasant and courteous.

16-Mar-2019

Canary Islands Celebration from Southampton cruise on Queen Victoria.

Sales person was condescending and overbearing

16-Mar-2019

Highlights of the Med & Cosmopolitan Classics from Majorca cruise on Marella Discovery 2.

I received prompt, efficient, friendly service as I have done each time we've dealt with iglu.

16-Mar-2019

Sumptuous French Riviera from Athens cruise on Regent Seven Seas Voyager.

Great service and a very good price. I'll definitely use Iglu again.

16-Mar-2019

Canary Isles & Madeira from Southampton cruise on Oriana.

I knew what I wanted if it was available. You found out very quickly and even offered alternatives. I found the booking procedurebvery easy.

16-Mar-2019

Caribbean Transatlantic from So'ton cruise on Britannia.

DIDNT REALISE ID HAVETO PAY TO GET TRANSFERED FROM MANCHESTER TO SOUTHAMPTON BY BUS IT WAS NOT MADE CLEAR BY MARK YOUR REP HE MADE IT SOUND LIKE IT WAS PART OF THE PRICE WE WERE QUOTED HAVING SAID THAT THATS OUR ONLY COMPLAINT AND THE
REASON FOR THE LOW STARS

15-Mar-2019

Madeira & Canary Islands from Southampton cruise on Ventura.

Always very polite, helpful and gave me all the figures needed. Would have been 5 star if i had got the return call I was expecting during a 3hour period.

15-Mar-2019

Med, Dubai & Oman from Malta cruise on Oceana.

Jane has been a star right from the off. I was waiting for a particular cruise and conditions and she kept looking until I got what I needed. In addition Jane has a pleasant nature and could not do enough for me.

15-Mar-2019

Eastern Caribbean from Barbados cruise on Azura.

A very pleasant lady dealt with my booking. She was helpful but not pushy and put up with being passed between customers when asking for personal details.
Altogether an easy and pleasant experience.

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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