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97% of our customers give us good ratings (26154 reviews)
Date Product Score Comment
9 Hour(s) ago

Spain & Channel Isles from So'ton With Eric Lanlard cruise on Britannia.

Rang me back as promised. Answered all my questions- particularly about accessible cabins. Bent over backwards to meet my needs. All in all a great experience.

13 Hour(s) ago

Portugal & Canary Islands from Southampton cruise on Queen Elizabeth.

Good value for money

13 Hour(s) ago

Canary Isles & Madeira from Southampton cruise on Aurora.

They gave me what I wanted at a price I was prepared to pay

24 Hour(s) ago

Norwegian Fjords from Southampton cruise on Norwegian Jade.

After months of reading online for our 1st cruise, we found where we were looking for. I was nervous about the booking but found the Iglu agent Paul very helpful, his service was excellent and he replied to our questions very quickly.

27 Hour(s) ago

Bruges Sampler from Southampton cruise on Ventura.

Very helpful

27 Hour(s) ago

Caribbean Transatlantic from Southampton cruise on Azura.

Answered all relevant questions, easy and quick booking

28 Hour(s) ago

Majestic Fjordland from Tilbury cruise on Columbus.

A great service from michael over the phone good information made me feel at ease so i booked cruise with him very helpfull

31 Hour(s) ago

Scandinavia & Russia from Copenhagen cruise on Norwegian Breakaway.

Friendly initial contact, very helpful , due to my needing to collect info from fellow cruisers, I had to contact Kara's colleague to complete the booking. Also very helpful and efficient

35 Hour(s) ago

Caribbean to So'ton with James Martin cruise on Britannia.

Morgan and Henry were so helpful when I had a problem with my booking but it was ok in the end. Very good service I hope the cruise will be as good

35 Hour(s) ago

Coral Islands & Caribbean Gems from Dominican Rep cruise on Thomson Celebration.

Service Excellent

38 Hour(s) ago

Belgium Sampler from So'ton cruise on Britannia.

Mr. Jackaman didn't experience the cruise booking. Mrs Leonora Jackaman did. This was booked by me as a surprise.
The confirmation email went to Mr. Jackaman.
So bang went the surprise.
Kindly in future reply to the person who actually used Iglu to make the booking.

Our response:
Madam - Thank you for your feedback and apologies should we have put you in a difficult position as a result of addressing this invitation to anyone other than you. 

I do understand that the confirmation email was sent to the email address confirmed with you on booking. 

38 Hour(s) ago

Portugal & Canary Islands from Southampton cruise on Queen Elizabeth.

One of the few websites that makes it easy for the purchaser to navigate, the whole experience was simples!!

38 Hour(s) ago

Italian Mediterranean from Southampton cruise on Navigator of the Seas.

Excellent service from Leighanne Dunkin. I love the automated secure system for card payments. Other companies could learn from this.

39 Hour(s) ago

Eastern Caribbean from Barbados cruise on Britannia.

We have used Iglu on several occasions and the service has always been excellent. I would not hesitate to recommend them.

39 Hour(s) ago

Western Mediterranean from Southampton cruise on Britannia.

Very polite an helpful and everything explained

40 Hour(s) ago

Baltic Capitals from Southampton cruise on Aurora.

Friendly no fuss treatment of my booking.


Greek Isles & the Turquoise Coast cruise on Seabourn Odyssey.

Excellent help and advice from Gina. She did exactly what she promised.


Ancient Cultures, Polynesia to Peru from Papeete cruise on Regent Seven Seas Navigator.



Les Voiles de St. Tropez from Cannes cruise on Royal Clipper.

excellent customer service with Sophie Bayo clear advice and very helpful, when contacted regarding the error on the dates, immediately explained what had happened and took relevant action.


Caribbean Transatlantic from Southampton cruise on Britannia.

Regularly book with Iglu, they know their stuff, have good contacts across the industry and their pricing is very competitive.


Paradise Islands & Tropical Delights cruise on Tui Discovery.

Easy to deal with. Excellent staff


Canary Islands & Madeira from Tilbury cruise on Magellan.

I have used IGLU to book four cruises now. They are very efficient and go out of their way to find the best available deals on the cruises that I wish to book. Their staff are always courteous and friendly as well as being highly efficient. It is a pleasure to do business with this Company.


Norway & Fjords With Eric Lanlard cruise on Britannia.

Very helpful, first time I have booked through Iglu will definitely be returning to book another holiday.


United Arab Emirates and Oman from Dubai cruise on Costa Mediterranea.

After our first advisor Felix was off-duty I was helped by Sarah then Charlie. Each were excellent. Helpful, knowledgeable and friendly
Thoroughly recommend them


Channel Isles Getaway from Southampton cruise on Queen Victoria.

This is my 3rd cruise but the 1st one that I have bought direct through the web site rather than ringing them on the telephone to book. It was quick and easy .

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Iglu Cruise 10 years
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What our customers say

"I can safely say Iglu has been the best holiday agency I have ever used. Your customer care both pre and post cruise has been second to none. I will definitely use you again and recommend to family and friends. Thank you once again"

(October 2017)

"I booked my first ever cruise on Tuesday 5th September 2017. After lengthy searching and much deliberation we booked through Iglu. So far, I am incredibly happy I booked with Iglu. This being our first cruise Debi proved very helpful. I was [also] very impressed with the level of assistance offered by Connie. She answered my questions and put my mind at rest. I am very impressed with all aspects of dealing with Iglu and I would like to take this opportunity to thank you for all your support. "

(September 2017)

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