Very good service by Tina excellent

Dealt with Adam to buy my cruise. He was very patient, answered all my questions and
delivered a great service with a confirmation email following very quickly after our phone booking. I always recommend Iglu to friends- good service and great prices

Helen was very professional, and helpful, to make everything easy to book.

Very helpful and friendly staff. Polite and very professional.

The booking was made by Mr Kenneth Fairbairn , not me personally !

We have booked a few cruises via iglu and have always found the staff knowledgeable and happy to answer and questions you may have. They make booking easy.

Most professional
Excellent product knowledge
Enthusiastic about their company

Very disappointed. I pre-registered for a cruise, at the earliest possible date, and was called by their operative to confirm my request. I did not receive the promised call on the day of sale, so after giving them time for busy lines, I gave them a call and was told there was no pre-registration recorded. Luckily, I was able to book the cruise, but by then my preferred cabin choices had gone, so I had to choose from what was left in a less favourable position. It cost me a fortune on the phone for half an hour. This is not how it should work. Poor service. Will think again next time I book. Maybe the additional SMALL saving isn't worth it and will stick to booking direct with P&O as I used to.

Good website to go through. Hassle free!

We were very happy with the service, nothing was too much bother. We have booked with lglu before and always been satisfied, and will certainly book with them again.

The agent was very helpful although we did know what we wanted. He gave us useful information re port at Bristol and the parking.
As yet we have not received our tickets so just hoping they arrive as we sail tomorrow

Great service from Craig’s, no matter how many stupid questions i asked him.

Straightforward procedure. Call back as requested. Flights changed as requested.

Sorry to have to say... that trying to down load the necessary paper work etc developed into a 'b' nightmare.....getting myself very, very fraught indeed.
Perhaps it is because I'm 80 ...never the less...we got to a stage of both agreeing to pull the plug and cancel.....trying to contact you by phone is also very tricky. Eventually we managed to speak to Charlie (thankfully) who kindly told us...not to worry 'you can do it all at the port office!'.... That BELIEVE ME was quite a big relief. I am not one for complaining...but the last 2-3 hours has been very trying. I'm still looking forward to a relaxing cruise with RC........IT BETTER BE GOOD
Yours sincerely Roy Brown.
Booking ref: 750940

we always book with Iglu Cruise they are so helpful

Yes, good deal, very friendly, express call

Efficient on line booking service. I was able to obtain a greater choice of cabins and a better price than was offered by a direct approach to the cruise company.

Good service helpfully staff and good advice - hopefully we will see when we go

The service I received was exemplary from start to finish.

2days thinking quote cost extra£92.00

Iglu Cruises are always helpful and friendly. They very often have the best deals going on cruises. We use them at least 3 times a year if not more.

Consultant excellent.
IT very slow.
Use again when their fares are good.
Would recommend.

Very helpful indeed

Very Good Service polite very helpfull 5 star

Help with booking made easy and advice given made simple and also customer care was also helpful.