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97% of our customers give us good ratings (28658 reviews)
Date Product Score Comment
7 Hour(s) ago

A Canarian Christmas from Santa Cruz cruise on Marella Dream.

Very good service by Tina excellent

9 Hour(s) ago

Scandinavia from Southampton cruise on Sapphire Princess.

Dealt with Adam to buy my cruise. He was very patient, answered all my questions and
delivered a great service with a confirmation email following very quickly after our phone booking. I always recommend Iglu to friends- good service and great prices

9 Hour(s) ago

Spain, Ibiza & Portugal from Southampton cruise on Ventura.

Helen was very professional, and helpful, to make everything easy to book.

20 Hour(s) ago

Croatia & Venice from Malta cruise on Oceana.

Very helpful and friendly staff. Polite and very professional.

31 Hour(s) ago

Norwegian Fjords from Dover cruise on Boudicca.

The booking was made by Mr Kenneth Fairbairn , not me personally !

32 Hour(s) ago

Caribbean Transatlantic from Southampton cruise on Britannia.

We have booked a few cruises via iglu and have always found the staff knowledgeable and happy to answer and questions you may have. They make booking easy.

33 Hour(s) ago

Western Mediterranean from Southampton cruise on Azura.

Most professional
Excellent product knowledge
Enthusiastic about their company

33 Hour(s) ago

Baltic Capitals from Southampton cruise on Azura.

Very disappointed. I pre-registered for a cruise, at the earliest possible date, and was called by their operative to confirm my request. I did not receive the promised call on the day of sale, so after giving them time for busy lines, I gave them a call and was told there was no pre-registration recorded. Luckily, I was able to book the cruise, but by then my preferred cabin choices had gone, so I had to choose from what was left in a less favourable position. It cost me a fortune on the phone for half an hour. This is not how it should work. Poor service. Will think again next time I book. Maybe the additional SMALL saving isn't worth it and will stick to booking direct with P&O as I used to.

34 Hour(s) ago

Spain & France from Southampton cruise on Explorer of the Seas.

Good website to go through. Hassle free!

34 Hour(s) ago

Canary Islands & the Azores from Southampton cruise on Aurora.

We were very happy with the service, nothing was too much bother. We have booked with lglu before and always been satisfied, and will certainly book with them again.

35 Hour(s) ago

Mediterranean Odyssey from Bristol cruise on Magellan.

The agent was very helpful although we did know what we wanted. He gave us useful information re port at Bristol and the parking.
As yet we have not received our tickets so just hoping they arrive as we sail tomorrow

45 Hour(s) ago

Treasures of the Mediterranean cruise on Marella Dream.

Great service from Craig’s, no matter how many stupid questions i asked him.

45 Hour(s) ago

Canarian Flavours from Santa Cruz cruise on Marella Dream.

Straightforward procedure. Call back as requested. Flights changed as requested.

47 Hour(s) ago

Canaries Adventure from Southampton cruise on Independence of the Seas.

Sorry to have to say... that trying to down load the necessary paper work etc developed into a 'b' nightmare.....getting myself very, very fraught indeed.
Perhaps it is because I'm 80 ...never the less...we got to a stage of both agreeing to pull the plug and cancel.....trying to contact you by phone is also very tricky. Eventually we managed to speak to Charlie (thankfully) who kindly told us...not to worry 'you can do it all at the port office!'.... That BELIEVE ME was quite a big relief. I am not one for complaining...but the last 2-3 hours has been very trying. I'm still looking forward to a relaxing cruise with RC........IT BETTER BE GOOD
Yours sincerely Roy Brown.
Booking ref: 750940

20-Sep-2018

No-fly West Indies & Azores from Tilbury cruise on Marco Polo.

we always book with Iglu Cruise they are so helpful

20-Sep-2018

Baltic Heritage from Southampton cruise on Sapphire Princess.

Yes, good deal, very friendly, express call

20-Sep-2018

Canaries, Madeira & Morocco from Southampton cruise on Navigator of the Seas.

Efficient on line booking service. I was able to obtain a greater choice of cabins and a better price than was offered by a direct approach to the cruise company.

20-Sep-2018

France, Amsterdam & Bruges frm So'ton cruise on Queen Victoria.

Good service helpfully staff and good advice - hopefully we will see when we go

20-Sep-2018

Greek Isles, Athens & Kotor from Venice cruise on MSC Magnifica.

The service I received was exemplary from start to finish.

20-Sep-2018

Mediterranean Gems from Naples cruise on Marella Explorer 2.

2days thinking quote cost extra£92.00

20-Sep-2018

Epic No Fly Caribbean from Southampton cruise on Arcadia.

Iglu Cruises are always helpful and friendly. They very often have the best deals going on cruises. We use them at least 3 times a year if not more.

20-Sep-2018

Hamburg Short Break from So'ton cruise on Queen Victoria.

Consultant excellent.
IT very slow.
Use again when their fares are good.
Would recommend.

20-Sep-2018

British Isles (with Dublin overnight) from So'ton cruise on Crown Princess.

Very helpful indeed

19-Sep-2018

Colours of the Far East from Thailand cruise on Marella Discovery.

Very Good Service polite very helpfull 5 star

19-Sep-2018

Arabian Sea & India from Abu Dhabi cruise on Celebrity Constellation.

Help with booking made easy and advice given made simple and also customer care was also helpful.

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What our customers say


"I think your company is exceptionally good at looking after the interest of passengers both before and after their holidays and your help has been very much appreciated. I have sung your praises to my friends and I hope this will lead to many more bookings for you including more from me."

Ethel
(March 2018)

"I just want to thank you for making the changes to our upcoming cruise. You have enabled us to achieve exactly what we wanted."

Michael
(January 2018)


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