I’ve booked with Iglu previously and always had a good experience.
The cruise we have recently booked was arranged by Deborah she was friendly and professional and obviously had an in-depth understanding of the product she is selling. She also took the time to explain the cruise in detail and made me aware of the alternative VISA options for Russia

Quick and efficient

I booked a cruise for seven people with the help of Craig who made this task far easier than I expected. His patience and understanding was unique and having booked many cruises in the past years consider him to have been one of the best salesman I have encountered. I was given incorrect info from my fellow guests and had to change details three times, however Craig took all this in his stride sorted the issues promptly. I would have no hesitation in dealing with this company again. Thanks and full marks to Craig.

Helpful, knowledgable. All booked quickly copy & efficiently

Good hardworking team that are very experienced and helpful with your call and above all very patient with your worries and making you feel at ease whilst talking through your concerns

informative

I cannot fault the service this iglu offers. Not only did they match another company quote.mthe gentleman even found ways I could reduce fir a even better price.mi emailed and was rang back within 10minutes. Within 30 minutes my cruise was booked and the booking details emailed to me. Fabulous cruise consultants. So much knowledge if how long the coach trip takes to get to and from the cruise ship. This is my third time of booking with iglu. If you find it for less so will they. Fantastic service I would and have recommended to my friends and family without hesitation. Thankyou iglu

Very efficient from the first enquiry right up to present day with any little enquiries we have had. Dealt with SEB and have been very Happy with the service he has provided.

Paid online the Full amount asked for, then someone rang me and said i had to pay Another £20. I was not told why and would not give him my details over the phone . I checked my iglu account and it just said I owed this money. No Explanation as to why. I paid it as i was just so upset but now wish I hadn't. Will never book with Iglu ever again. Why didn't they charge the Full amount to start with???

Booked my 6th cruise through iglu this week. Annette was so helpful, always a good experience every time I use them

Most certainly

I spoke with Terry, who did his very best to find out all the information he could about my cruise, he was very helpful , friendly &. Courteous, he made the booking painless.

1 st class support, a very pleasant experience , highly recommended.

First time I have used your company. The person I spoke to was David who I believe was in Glasgow. He answered all my questions and took me through the booking procedure for our cruise. I could not fault him a credit to the company.

Great service and very helpful

I find their website one of the easiest to use. Paperwork comes through quickly. I wouldn't hestitare to book with Iglu.

Everything was easy, agent understood my requirements and provided prompt and accurate answers to all my questions

Excellent, booked many cruises through IgluCruise. Very efficient.

Friendly service

Customer service always very helpful, glad to see they are moving into the complete holiday market, booked a complicated tour in 2018 involving 5 cruises stays in US and Australia and New Zealand, flights, Hotels, car hire, lots of hotels all over New Zealand, took a bit of sorting but everything went perfect to plan, would highly recommend this company,
Just booked another cruise with Mark, he was very helpful,
Thank you to all....

All went well, a bit drawn out but a satisfactory outcome.

Stewart, my Iglu adviser, was knowledgeable about my Cruise options, he was professional, courteous and made the booking experience seamless. Exactly what I was looking for

I would recommend them,good service and friendly from assistance Seryn.efficiant

they were very good as usual

Wearing hearing aids it's not always easy booking by phone. Annette spoke clearly and had a friendly, helpful manner, so booking our cruse through her was a doddle. Thank you.