Date and duration
Any duration
The ship is dated with very little to do . The food was good with a great variety of good quality food. The cabin like the rest of the ship was dated but clean and comfortable.
Overall we were happy with the cruise, staff excellent, cleanliness and food good, entertainment very good, I am 81 and my wife is 76 years of age, we could not understand why you put us in a resort hotel aimed at young families, with the room being up 3 flights of stairs or steep ramps. No problem with staff or food. we are also concerned regarding the taxi arrangements, The office for the taxi at the airport was closed on arrival, no driver waiting, not easy to resolve. The taxi pick up from the cruise ship was a shambles, we were informed the taxi was on its way with no detailed information, we were put into a wrong taxi by port staff, having shown our taxi voucher to both port personnel and driver, in consequence we had left the port in the wrong taxi which cost us 25 euro to return to port to get into the correct taxi. A simple ID of vehicle number plate and driver name would have been advisable. We would like to be recompensed for the cost we should not have. incurred.
Booking with Iglu cruise is really easy, very helpful and supportive staff so everything was a breeze. Website was easy and clear. Costa cruise app was really useless prior to the cruise which is annoying as we could have booked dinner venues or even spa sessions prior to being onboard, however we had no problem getting reservations whilst onboard. This was a full cruise which meant 6700 people were onboard excluding the staff, however we did not feel at any point it was crowded! Breakfast was busy but there were multiple venues so we always managed to get a table and it would quieten down quite quickly even at 930am! The excursion to Pompeii was amazing with a great guide and most of the destinations were enjoyable and convenient even for us to go on our own. I would advice to skip Genoa as it was quite boring. Entertainment was overall good especially the Heinkein bar and NY eve celebration was really rocking in the venues. However I would really rate the food quality as mediocre, sadly. My expectations of an Italian cruise is that food at least would be good but meals were bland, sauces lack depth, 1st night my pasta was stuck together!! Bread had rock hard exterior and light as air ( the better restaurants had better bread!) , dessert I had at the Ferrari restaurant one night was super disappointing because it was just some whipped mascarpone, pieces of biscuits- so that was lazy and too easy. However the prices of food and drinks were reasonable even without a drink package. I did love the Nutella bar which had great crepes! Pool area was noisy with kids but that is expected. There is an adult only pool outside but Dec is just too cold for that. Overall it was ok, it would have been better if they had like International night ( where English speaking guests could mingle or meet up ) like they had a Spanish night.
My trip on Costa Toscana was fantastic! The ship is modern and beautiful, with a cozy cabin and excellent food. The onboard entertainment is diverse — there’s something new every day. The staff is polite, attentive, and always ready to help. The atmosphere is pleasant and relaxing. A great cruise — I would definitely come back again!
