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97% of our customers give us good ratings (25310 reviews)
Date Product Score Comment
9 Hour(s) ago

Bruges Break from Southampton cruise on Britannia.

Great service, always the best price, very knowledgeable staff, who really know their cruises. I do not go anywhere else to book a cruise.

10 Hour(s) ago

The Blue Danube cruise on MS Emily Brontë.

Good, rapid, communication of information regarding the cruise options that we enquired about. Very efficient service at the time of booking.

12 Hour(s) ago

Yachtman's Caribbean cruise on Seabourn Odyssey.

Great service & quick confirmations of bookings.

18 Hour(s) ago

In Search of the Northern Lights from Bergen cruise on Viking Sky.

I like the prompt service and efficiency. The prices are always competitive and I feel that I have a good agent backing me should I encounter a problem.

18 Hour(s) ago

Western Mediterranean from Southampton cruise on Aurora.

Helpful and friendly agent who quickly understood our booking requests and gave good advice.

18 Hour(s) ago

Norway & Fjords from Southampton cruise on Aurora.

I have used uglu three times and I don't bother with any other sites. Always the best deal. Jennifer was so helpful with my booking . Very good service.

19 Hour(s) ago

Dalmatian Island Explorer cruise on MV Emanuel.

James was very friendly and helpful. He phoned back when he said he would.

Yes, I would recommend Iglu

20 Hour(s) ago

Panama, Colombia & Ecuador Discovery cruise on Scenic Eclipse.

extremely nice agent and very helpful

20 Hour(s) ago

Canary Islands, Spain & Morocco cruise on Norwegian Spirit.

This is one of several cruises I have booked with Iglu and I continue to use them because they always give excellent service and advice without being too pushy. On this occasion I booked with Scott and, despite it being late evening just before they closed, he was as friendly and helpful as I have come to expect from Iglu.

22 Hour(s) ago

Mediterranean Medley from Palma (Majorca) cruise on Thomson Majesty.

Quick response to query. Follow-up call to see if quote acceptable and when still above budget willing to look for deals. Found great deal.. Sharon was lovely , and dealt with us even though she had logged off for the day. So a cruise round the med for us ...Great service would definately reccomend

31 Hour(s) ago

Queen Elizabeth's Christmas Markets Cruise cruise on Queen Elizabeth.

Good communication .spoke to same person when I had a query

32 Hour(s) ago

Big Band Ball cruise to Northern Europe cruise on Queen Elizabeth.

Easy to book online. I did have one query and phoned. The query was answered very quickly. There was also a follow up phone call to ensure that we had received the correct email confirmations. Excellent service as always

35 Hour(s) ago

Baltic Classics from Newcastle cruise on Thomson Celebration.

I very polite, friendly and efficient service. Would recommend them.

38 Hour(s) ago

Canary Islands & Madeira from Bristol cruise on Marco Polo.

They were clear and concise when speaking in a very pleasant manner

38 Hour(s) ago

Adriatic, Greece & Italy from Venice cruise on Queen Victoria.

Really helpful and efficient

41 Hour(s) ago

Central Mediterranean from Rome cruise on Queen Victoria.

Fabulous team, very helpful. Always use them.

42 Hour(s) ago

Norwegian Fjords from Southampton cruise on Azura.

I have now booked 3 cruises through Iglu and find the service offered second to none. They are very friendly and also knowledgable about the cruises they offer but in no way put you under any pressure to buy. I would have no hesitation in recommending them.

43 Hour(s) ago

Eastbound Panama Canal cruise on Celebrity Infinity.

The agent Heather Jones treated me as a friend not just another customer. Nothing was too much trouble and if she didn't know or was not sure she didn't fob me off she checked.

45 Hour(s) ago

Venetian Vistas from Dubrovnik cruise on Thomson Spirit.

Very helpful and pleasant.


Hamburg Getaway from So'ton cruise on Queen Victoria.



Rock the Boat UK 2017 from Newcastle cruise on Magellan.

Friendly adviser with expert knowledge. Very efficient.


Greek Islands & Montenegro from Venice cruise on MSC Musica.

I would recommend Iglu great service customer care excellent


Diamonds, Chocolates & Canals cruise on Balmoral.

I found Craig to be most helpful, the time difference was a bit of an issue re communication. I would recommend Iglu and we are looking forward to our cruise in 2018


Spain, Portugal & Channel Isles from So'ton cruise on Ventura.

Billingshurst Lesley is so helpful and explain everything clearly.
I am organising a 50 year reunion from a group of Chinese nurses from all over the world. We used to work in the same hospital in London from 50 years back. Lesley has made this booking very smoothly.


Cuban Fusion & Pride of Panama cruise on Tui Discovery 2.

The service I received from Jane Jones was extremely good and she couldn't do enough to advise me and come up with an acceptable deal for two cruises.

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What our customers say

"Dear Iglu, Just to advise, we greatly enjoyed our holiday and every arrangement booked by yourselves worked well and exceeded our expectations, thank you..”

John Rogers.
(May 2017)

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