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97% of our customers give us good ratings (25771 reviews)
Date Product Score Comment
6 Hour(s) ago

Canaries Adventure from Southampton cruise on Independence of the Seas.

The service we were given was brilliant.

6 Hour(s) ago

Colourful Coasts from Santa Cruz cruise on Thomson Dream.

Very helpful. All queries resolved quickly. Booking completed by the young lady leaving me feeling totally satisfied with the transaction. Many thanks

7 Hour(s) ago

Summer France & Spain from Southampton cruise on Independence of the Seas.

The agent I spoke to was very helpful, supplied all the information I needed and email details for confirmation later. His name was Seb Nalden.

11 Hour(s) ago

Spain, Med & Portugal from Southampton cruise on Ventura.

Good for single travelers

13 Hour(s) ago

Northern Europe & Amsterdam Overnight from So'ton cruise on MSC Magnifica.

They did everthing execellent, will always book with Iglu

14 Hour(s) ago

The Baltic & St.Petersburg from So'ton cruise on Balmoral.

I am cruising without my late Husband and thought Fredolsen would meet my needs as a solo passenger being a smaller ship when I booked I explained that although I was travelling alone my sister or sister in law may also book with you which my sister in law subsequently did I was quite specific on booking my cruise that I would need a double cabin for single occupancy I've a double bed not a single there appears to have been a misunderstanding on my part I was under the impression that is what I could expect however on receiving two sets of luggage labels one set for marina deck and one set for coral deck I dis reed I had been allocated a twin bedded cabin not a double can you please assist me

16 Hour(s) ago

Spain, Portugal & France from Tilbury cruise on Columbus.

Every thing dealt with quickly and efficiently.

18 Hour(s) ago

Half Term Scandinavian Discovery from Southampton cruise on Sapphire Princess.

Excellent service from Paul. Very patient with my indecisiveness! Lots of helpful advice, quick to respond and we look forward to booking with Iglu Cruises again soon. Thank you.

18 Hour(s) ago

Queen Victoria's Christmas Markets Cruise cruise on Queen Victoria.

Easy process to book the cruise we wanted. Also Iglu were able to price match to a competitors price for us on my request. Almost Immediate confirmation by email of the cruise I had booked. The another confirmation by the Cruise company received quickly.

The agent gave his direct contact number for any further queries.

18 Hour(s) ago

Plazas & Cathedrals from Rome to Lisbon cruise on Regent Seven Seas Explorer.

They were efficient and quick. I have never had emails back so quickly from a cruise firm and will be using Iglu in future. I was so impressed. Living in Austria I need to make my arrangements via email before I pay by telephone. Joe at Iglu was back to me within 20 minutes and subsequent emails were even quicker. This enabled me to book a Regent cruise with 49% off - before it sold out. I normally buy through Sixstar Cruises but they often take as long as 24 hours to return my initial email. Joe was also very charming !

18 Hour(s) ago

Summer Norwegian Fjords from Tilbury cruise on Columbus.

The booking process was simple quick and straightforward and I had a confirmation email straight away. Found what I wanted easily.

19 Hour(s) ago

European Quest from Southampton cruise on Marina.

Very good service, will definitely use them again.

33 Hour(s) ago

Arabian Coasts & Indian Charms from Abu Dhabi cruise on Celebrity Constellation.

Signing up and paying was very easy!!

Can't say more yet

39 Hour(s) ago

Northern Delights from Southampton cruise on Navigator of the Seas.

Communication with Rosie was very friendly and efficient

41 Hour(s) ago

Ski holidays in Chalet Hotel Breithorn in Champoluc.

Great customer service

42 Hour(s) ago

Spain, Portugal & Guernsey from Southampton cruise on Ventura.

Yes I would Shaun who we spoke to was very pleasant .

22-Sep-2017

Mardi Gras & Caribbean from Ft Lauderdale cruise on Celebrity Reflection.

The staff are very knowledgeable and helpful, I feel my holiday is in safe hands.

22-Sep-2017

Canary Isles & Madeira from Southampton cruise on Britannia.

We always look at Igloo cruises as service has always been very much to our liking and staff are most helpful..

22-Sep-2017

Electric Sunsets 80s Cruise Newcastle to Southampton cruise on Tui Discovery.

Great service with confirmation sent straight afterwards

22-Sep-2017

Norwegian Fjords from Southampton cruise on Sapphire Princess.

Booking with iglu is straight forward and the staff are very helpful and knowledgeable.

22-Sep-2017

Spain, Portugal & France from Tilbury cruise on Columbus.

Good agent helpful, quick and almost painless, need money was a downside, lets see of the cruise company can do as well

22-Sep-2017

Christmas & New Year Canaries from Southampton cruise on Oriana.

I found the personal to be very helpful Thank you Ron Lawes

22-Sep-2017

Canary Isles & Madeira from Southampton cruise on Aurora.

i have bought from them before and would use them again, they were very helpfull and made it easy to book my next cruise.

Our response:
Madam - Delighted that we could be of service, If there is anything we can help with - please do not hesitate to get in contact. 

22-Sep-2017

Springtime Spain & Portugal from Southampton cruise on Azura.

Very helpful operator who was knowledgeable and dealt with my needs well, he kept offering me different options to make sure I had got the best available cabin.

22-Sep-2017

Enchanting Rhine & Yuletide Markets cruise on MS Oscar Wilde.

The lady was very professional I left a message and it was promptly dealt with thanx so many companies don't return calls

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What our customers say

"I booked my first ever cruise on Tuesday 5th September 2017. After lengthy searching and much deliberation we booked through Iglu. So far, I am incredibly happy I booked with Iglu. This being our first cruise Debi proved very helpful. I was [also] very impressed with the level of assistance offered by Connie. She answered my questions and put my mind at rest. I am very impressed with all aspects of dealing with Iglu and I would like to take this opportunity to thank you for all your support. "

D.L
(September 2017)

"Leighanne has been excellent dealing with my various queries this year. She has been kind and informative and obtained what i think is a good deal for me in October. She is persistent and very informative, so even when my 1st deal fell through I felt confident enough to approach her for this present Crystal cruise...”

I.G
(July 2017)

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