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97% of our customers give us good ratings (25055 reviews)
Date Product Score Comment
4 Hour(s) ago

Dublin & Cobh Weekend from Liverpool cruise on Marco Polo.

Could not give 5stars owing to having to ring 3times to have something corrected on the booking form, left two messages for the travel consultant had no reply, had to ring customer services to sort the error out.

8 Hour(s) ago

Western Mediterranean from Rome cruise on Queen Victoria.

Worked well and efficiently.Sorted small problem quickly

8 Hour(s) ago

Iceland & Northern Isles from Dundee cruise on Magellan.

Sarah was amazing and excelled at helping with booking, so polite and friendly, an asset to your company

11 Hour(s) ago

Belgium & Channel Isles from Southampton cruise on Ventura.

Simple to use. very easy to find what I wanted and to make a booking.

12 Hour(s) ago

Western Mediterranean from Southampton cruise on Azura.

Great service

12 Hour(s) ago

Baltic Heritage from Southampton cruise on Sapphire Princess.

Excellent personal service but On-line booking system did not match the offer being made (£1pp deposit) so wasted time trying. Agent did not seem to be aware of the problem.

15 Hour(s) ago

Baltic Cities & St. Petersburg from Bristol cruise on Magellan.

Good information and feedback

22 Hour(s) ago

Canada in the Fall from Liverpool cruise on Marco Polo.

Helpful and efficient through whole process of booking by telephone.

25 Hour(s) ago

European Easter Break from Southampton cruise on MSC Magnifica.

Debbie was most helpful with getting us the best deal she could and I would certainly be using them again.

26 Hour(s) ago

Canaries Adventure from Southampton cruise on Independence of the Seas.

we booked on the ship for this but the booking for previous cruise was excellent throughout

33 Hour(s) ago

Mediterranean Highlights from Southampton cruise on Independence of the Seas.

Helpful and clear information received.

33 Hour(s) ago

Medieval Cities & River Seine from Tilbury cruise on Magellan.

very helpful on the phone even calling me back to check extra details

35 Hour(s) ago

Christmas & New Year Arabia & India from Abu Dhabi cruise on Celebrity Constellation.

Nicki was very helpful and efficient I would have no hesitation recommending her.

36 Hour(s) ago

Essential Vietnam & Cambodia cruise on La Marguerite.

Attentive staff and returned my call with all relevant information within 10 minutes

36 Hour(s) ago

Spanish Delights from Palma (Majorca) cruise on Thomson Majesty.

Brill service - couldn't get me cheaper than I found at Thompson
but did match - went with iglu cause of service on my past cruise and because I've booked one for March 2018 - hoping the one July 2017 will be as good as the others

37 Hour(s) ago

Magnificent Europe from Budapest cruise on Avalon Expression.

Craig's dealt with me professionally & politely finding out about different cruise that I had shown interest in, he had a good sense of humour which I liked he returned my calls promptly with full details also sending email to confirm what we had discussed. Well done Craig.

37 Hour(s) ago

Western Mediterranean from Southampton cruise on Queen Elizabeth.

Very good service, nice and easy to deal with,

41 Hour(s) ago

Tropical Horizons from Palma, Majorca cruise on Tui Discovery.

Very pleasant and quick service, good deal agreed.

20-Jun-2017

Baltic Cities & St. Petersburg from Harwich cruise on Marco Polo.

The service I was given was 1st class. Katy was very helpful.

20-Jun-2017

Scandinavia & Russia from Southampton cruise on Celebrity Eclipse.

Felix was great, very patient, trying several option s for us and finally securing the cruise we wanted.

20-Jun-2017

Grand Caribbean & USA from Southampton cruise on Ventura.

Max a member of Iglu did extremely well put in the leg work,got the booking
despite us having a family travel link

20-Jun-2017

Romantic Rhine cruise on Avalon Felicity.

The young man who helped us was brilliant

19-Jun-2017

Colourful Coasts & 7Nt Santa Cruz Stay cruise on Tui Discovery 2.

The Cruise specialist Ross Flanagan was a credit to your company, he dealt with all my questions and queries in the most professional but friendly way both times I spoke to him.
He made my booking of the cruise very easy with his advice and helpfulness.
I will definitely come back to Iglu the next time I am booking a cruise and I have recomended them to my friends.
Thanks for all your help Ross.

19-Jun-2017

Oriana’s Caribbean & America Discovery cruise on Oriana.

Annette was very friendly and helpful. I believe that she found us the best deal.

19-Jun-2017

Treasures of the Med & 7 Nt Majorca Stay cruise on Thomson Dream.

Debbie was very helpful from the start as we haven't done a cruise & stay before she explained everything to us

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What our customers say

"Dear Iglu, Just to advise, we greatly enjoyed our holiday and every arrangement booked by yourselves worked well and exceeded our expectations, thank you..”

John Rogers.
(May 2017)

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