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98% of our customers give us good ratings (24202 reviews)
Date Product Score Comment
5 Hour(s) ago

France and Spain from Southampton cruise on Oriana.

This was the first time I have used illuminati cruise and was well pleased on how easy it was on their web page and how quick everything was soerted out and the confirmation back from P&O
Looking forward to my holiday
Thanks to all

6 Hour(s) ago

Portugal & Spain from Southampton cruise on Aurora.

very helpful and efficient

6 Hour(s) ago

Western Med with Strictly Come Dancing cruise on Ventura.

Although I already knew what cruise I wanted the person on the phone was very helpful and efficient

On 25-Feb-2017 the customer changed their rating and added:
good website - I always look there first when looking for a cruise

7 Hour(s) ago

Danube Delights from Budapest cruise on Emerald Sun.

Have dealt with you last year good service then and now,Got back to us with our request

7 Hour(s) ago

Canary Isles & Madeira from Southampton cruise on Britannia.

Very happy so far but have only made booking online and had it confirmed by cruise line so everything worked so far and at lower price than direct to cruise line

9 Hour(s) ago

Canary Isles & Madeira from Southampton cruise on Azura.

I have been using Iglu Cruise for some considerable time now for when I wish to book a cruise. I find their web site very easy to use and when ordering I have always found the person at Iglu exceptionally polite and professional and also very helpful and on this occasion it was no different the young man Joe certainly found the best cabins for me. Keep up the good work. Since booking with Iglu I have recommended many of our friends to use Iglu and they too have always been pleased. Well done.

10 Hour(s) ago

Norwegian Fjords from Southampton cruise on Britannia.

excellent company , I use them regulary

11 Hour(s) ago

Santorini, Crete & Eastern Med from So'ton cruise on Ventura.

Straightforward and efficient service. Sales Advisor went above and beyond to secure the cabin we desired and delivered on a price match.

12 Hour(s) ago

Italy, Spain & Balearic Isles cruise on Celebrity Reflection.

I dealt with a lady called Florence who gave excellent service. She could not have been more helpful and informative. She was friendly and pleasant, rung back when she said she would and I would be delighted if you could pass on my thanks to her.

13 Hour(s) ago

Portugal, Spain, Italy & Sardinia from Southampton cruise on Oriana.

Great k ledge of ships makes picking the right cabin on the right cruise easy. They-re able to quickly compare prices & offers so you get the best value. Polite cheerful customer service is the icing on this particular cake.

19 Hour(s) ago

Western Mediterranean from Southampton cruise on Ventura.

This is the first time we have used Iglu, so we wait to see how it goes.

21 Hour(s) ago

Central Mediterranean from Malta cruise on Oceana.

Jennifer is very helpful we have booked our last two cruises with her, she makes booking the cruise very easy and deals with all queries promptly. You can rely on Jennifer to return phone calls when leaving a message if she is not at her desk.

25 Hour(s) ago

Portugal & Spain from Southampton cruise on Aurora.

Hi I have booked with Iglu many times and always been more than happy

27 Hour(s) ago

Arabian Sea & India Cruise from Abu Dhabi cruise on Celebrity Constellation.

Leighanne provided answers to all my questions promptly and correctly. Not pushy and always polite. Would highly recommend.

28 Hour(s) ago

France & Spain from Southampton cruise on Oriana.

Booking was quick and easy and the staff very helpful.

29 Hour(s) ago

Canary Isles & Madeira from Southampton cruise on Oceana.

Just booked our first christmas cruise with Brad. A lovely guy very helpful. Have booked with Iglu before and will again.

29 Hour(s) ago

France & Spain from Southampton cruise on Oriana.

Always found Iglu to be good and helpful

30 Hour(s) ago

Scandinavia & Russia from Southampton cruise on Celebrity Eclipse.

very good service

On 24-Feb-2017 the customer changed their rating and added:
very good

30 Hour(s) ago

Christmas & New Year Canaries & Madeira from Tilbury cruise on Columbus.

Straight forward booking service...Thank you

32 Hour(s) ago

Portugal & Spain from Southampton cruise on Aurora.

some CONFUSION with confirmation information.
All sorted out by your customer support (Terry )
Thank you

34 Hour(s) ago

Mediterranean Magic from Malaga cruise on Thomson Dream.

Very prompt reply to questions and speedy booking.

34 Hour(s) ago

2018 Full South America from So'ton cruise on Queen Victoria.

We have often used Imagine,but after our friends booked the same trip on Queen Elisabeth on the same day as us for they said £300 less, we look to Iglu first!
The staff are helpful and courteous, just booked a world cruise with help from George.

35 Hour(s) ago

Scandinavia & Russia from Southampton cruise on Celebrity Eclipse.

the young lady named Sarah was very helpful, answered every question quickly and helpfully. It was a pleasure to deal with her. Mrs M Worden re cruise Baltic. july 2017

35 Hour(s) ago

Norway & Fjords from Southampton cruise on Azura.

very helpful telephone support

35 Hour(s) ago

Eastern Mediterranean from Malta cruise on Oceana.

Great service!

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