Please see below how to contact us depending on your needs so our customer services team can best assist you. Before contacting us with a question, check out our handy online Help Centre, which has articles and resourses covering all our Frequently Asked Questions and more.
Would you like to request a change to your booking? Log in to My Booking, where you can view all your booking information and request changes via our Customer Contact Form.
Have a question about your booking? Speak to one of our friendly customer care advisors via our live web chat facility in our Help Centre. Open Mon-Fri 10am-5.30pm.
If you have an urgent query and you are departing in the next 3 weeks, please phone us. Open Mon-Sun 9am-5.30pm. Call 0203 848 3679
Any concerns once returned, please complete the Customer Contact Form. To access the form, log in to My Booking.
At Iglu Cruise we’ve been providing our guests with fantastic cruise holidays to all corners of the world since 2004, with such popular cruise lines as P&O Cruises and Marella, to become the UK’s largest independent cruise specialist travel agency. As well as winning many awards over the years for our expertise and customer service, such as Top Cruise Agency of the Year 2021, we’re also ABTA and ATOL protected so you can book with confidence that your money is secure with us.
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Main office: 165 The Broadway, SW19 1NE - Wimbledon, London