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Thomson Dream Reviews

A great range of Thomson Dream reviews written by our customers. To write your own Thomson Dream review click the link on the right.
Average rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6 (from 71 reviews)

6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6     (32)

5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6     (26)

4 out of 64 out of 64 out of 64 out of 64 out of 64 out of 6     (7)

3 out of 63 out of 63 out of 63 out of 63 out of 63 out of 6     (2)

2 out of 62 out of 62 out of 62 out of 62 out of 62 out of 6     (4)

1 out of 61 out of 61 out of 61 out of 61 out of 61 out of 6     (0)

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Latest Thomson Dream Reviews

User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 29 Nov 2017
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 02 Oct 2017
Summary:  Thoroughly enjoyed my cruise, but, finding it hard to walk, it would have been very helpful to have a map of the ship (Deck 8 especially) in the Cabin information, so that I could find out exactly where I wanted to go before wasting time and energy being on the right deck, but the wrong end of the ship! Ship was great, although a bit tired, staff were very pleasant and helpful and the food was great. Pity we had bad weather the week we were there!
User Rating: 2 out of 62 out of 62 out of 62 out of 62 out of 62 out of 6
Date: 25 Sep 2017
Summary:  Good ship and food spoiled by far too much outside smoking- there were no " No-smoking" area outside. The drinks package is a joke, only one ale and cheap Spanish wine.
User Rating: 3 out of 63 out of 63 out of 63 out of 63 out of 63 out of 6
Date: 21 Jun 2017
Summary:  First week cruised Thomson Agean Meze Flights and embarkation good, cabin was of a good size and clean, cabin steward very pleasant and polite, all staff were very friendly always smiling. Food in the Orion was excellent no need to go to other restuarants unless you really feel the need, we had free A/1 and found plenty of things that we could drink, did not pay the extra £70 they kept promoting, a good tip get a copy of the drinks list we took a highlighter to mark what we could have, you will be suprised how much is available. If you are cruising and cannot walk off ship please ask what will be available to you as we met a lovely lady that didn't get off the ship all week as she couldn't walk down the gangway not good Thomson. Negatives Distinct lack of seating outside if you wanted to sit outside with a drink after dinner, come on thompson we don't want to sit on a sun bed, seating on deck 11 seating very dirty, people using cushions on sun beds, also far too many smoking areas, all the one side of deck 9, always the side that overlooked the ports, deck 10 outside, deck 11 in the casino and a lovely are outside far too much, for these reasons alone we would not cruise on this ship again. Entertainment We had one night when all the musicians played together this was one of the best. Nights ever on any cruise ship, found the shows in the broadway lounge were not the standard expected. 2nd week Alkion Hotel this is not small and friendly as described very busy, lots of groups of single girls, coming back at 4.30 Shouting and all sorts is not good, we are not killjoys by any means but every night not good, food was ok but a bit of a bun fight, clearing away tables when people in your party are still finishing showed terrible manners, rooms are very basic but clean, some people will find this fantastic but not for us and not what we expected, so a bit of a mixed review really, would we do this again probably not
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 26 Mar 2017
Summary:  Everything on the Thomson dream cruise around the carribean was great ,enjoyed the food, loved the entertainment especially Joe,who worked tirelessly to make sure we all enjoyed are holiday, even when he wasn't working he remained professional always smiling, his game show was very funny, and had all the guests involved, the shows in the Broadway lounge where excellent loved them all all the staff were friendly and helpful however gavin the cruise director thought he was chubby brown one evening and upset most of the female guests with his jokes about women, he did try to redeem himself at the end of his performance not sure it worked with all of us though just glad he didn't single everyone out not sure whether that's the way forward although a lot of the male guests did laugh well one maybe !! Would we book again on this ship? yep probably but for us gavin did upset a lot of the women even though he made out at the end of his performance he didn't mean anything by his sexist jokes I beg to differ and wasn't that impressed by his demeanor hopefully he will rethink his act he's lucky the women he singled out all in the name of fun !!! Didn't give him a dig or two .
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 23 Feb 2017
Summary:  Feedback from Thomson Dream – Cruise Ship – 31st January – 14th February 2017 Overall we had a fantastic holiday and I would like to give feedback about the whole experience on the Thomson Dream and highlight both the positives and the negatives. The positives outweighed the negatives by far. Positive Feedback – absolutely loved the cruise, although my personal preference was for the other side of the Caribbean starting in Barbados. Very glad we did it and thoroughly enjoyed. Excellent entertainment team - team worked very hard, they had great sense of humour and always made us laugh. Main team members I remember were Rusty, Gavin, Joe, Ashley and cannot remember the others, but they were all great and provided a great range of entertainment throughout the fortnight. Game shows were great, especially The Perfect Couple which was hosted by Gavin and Rusty. Broadway Shows – I did not watch all of them but those which I did watch were fantastic and the costumes were amazing. Cabin – clean roomy cabin with Hugo as our housekeeping attendant. Very friendly and he did a great job throughout the fortnight we were there. F&B Service – nice friendly service and again the team overall worked very hard throughout all outlets and bars. The main outlets we used were Medusa and Tides Bar and Orion’s Restaurant in the evenings and Main Pool Bar and Sirens Restaurant during the day. Food – great range of meal options provided and something for everyone. Breakfasts were fantastic. We had one meal in the Kora-la Restaurant which was lovely. Very hot and spicy and not to everyone’s taste but I thoroughly enjoyed what I had. Excursions – some good excursions on offer and enjoyed them overall. However one of them I went on was a very big disappointment and frankly a rip off, which I would not recommend it to anyone. Negative Feedback – this mostly focused around the upselling of packages, restaurants and the all-inclusive supplements on the all-inclusive package which is a sign of Thomson’s getting too greedy!! All Inclusive Supplements – since the last cruise I did with Thomson on the Barbados side, a lot of drinks now have a supplement to be paid even for those who have paid for all inclusive. The price for All Inclusive Premium is extortionate to say the least and rather ridiculous when already paid an all-inclusive supplement. It is of course understandable for drinks such as Cognac and Premium whiskies but not for cocktails such as Mojitoes. The only items which had a supplement previously were items such as Cognac and Premium whiskies. The quality of the cocktails had also deteriorated since our last cruise. Upselling of Restaurants and Packages such as Wine Packages, AI Premium, etc – this got very annoying especially when staff were walking through the pool decks giving several daily reminders about the Speciality Restaurants onboard the ship and were reminded with every daily announcement about the Speciality Restaurants. Guests all know that the restaurants are there, we can all read and we do not need daily reminders about them. Not blaming the staff trying to do the upselling as they are obviously only doing as they are told by Thomson Dream Management. Sales of Sangria and Magnum Type Ice Creams – again on the pool deck we had girls coming around repeating “ Sangrai Ladies and Gentlemen, Nice and Refreshing, Sangria, Nice and Refreshing – Talk to me People – Talk to me People” and they were repeating again and again like parrots. Again this is VERY annoying and I did comment to the girl that when nobody talks to her it mean they do NOT want it. Nobody likes a pushy sales person and guests do not like people trying to force sell things on them. Again - not blaming the staff trying to do the upselling as they are obviously only doing as they are told by Thomson Dream Management. Caribbean Experience, Costa Rica – I booked an excursion through Thomson at all ports with the exception of Grand Caymen. All other excursions booked were enjoyable and good value for money, except for Caribbean Experience in Costa Rica. The literature for Caribbean Experience, Costa Rica, by Thomson stated it would last approximately 7 hours – it lasted exactly 5 hours on the day we did it ( I also put this in writing on the ship as every time I went to see someone in Destination Services the queue was either very long or nobody was there and this has never been answered ). There was very limited time in Puerto Viejo – we were only given 20 minutes which was no sufficient to look around. At the 2nd place Cahuita – we were told by Destination Services to make sure we took swimming costumes, but there were no swimming opportunities. After a visit to National Park and then a lunch stop at some bar, we were taken back to the ship. Again insufficient time to actually look around the village. Impression was that the tour guide wanted to go home early and brought us back to the ship early. This trip was extremely disappointing and very expensive for what it was. Stephanie Robertson
User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 18 Jun 2016
Summary:  We had a fabulous first cruise. Everything from the start to the end was fantastic. We met some amazing staff especially Ricky and Aaron. Brilliant entertainment and food. Would go again in a heart beat. Thank you Thomson
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 05 Jun 2016
Summary:  We have just returned from our second cruise on the dream and once again it was fabulous. Staff are respectful and courteous at all times and very clean and smart.The food was excellent and as always there was plenty to choose from. The cabin was very clean with towels and bedding changed as needed. This ship is very homely and nothing is too much trouble for the staff. We find that everything is organised for you as regards trips etc and this takes away all stress.The entertainment is of a very high standard with professional performers, its not like in some cheap and tacky bar where the performer cant sing for toffee. On our last night they did a tribute to the late Michael Jackson it was so moving and respectful it made me cry. We love cruising now and cant wait for the next one. We visited croata Venice, Dubrovnik, Montenegro, Slovenia and Corfu.This cruise was the Adriatic Explorer. Only down side was that i was robbed of seventy euros in Budva Montenegro so be very careful as they have a problem at the moment.
User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 20 May 2016
Summary:  When we joined this ship on 6 May we were excited to do another cruise on the Dream - we'd been on this ship last Oct and loved it. We were not disappointed and had a fabulous week. We had a spacious outside cabin on deck 7 which is just one deck up from the Orion restaurant where we ate in the evenings. The food was excellent and waiters smart, cheerful and quick to serve. We ate breakfast and lunch in the Sirens restaurant on deck 11 which we preferred to the Lido as the queues were shorter! We looked forward every evening to the entertainment which was first class, and included a comedian who was hilarious. Also some members of the crew performed on one evening and that brought surprises. The ship has had some upgrading since we were on it last Oct and we were impressed, especially with the Water's Edge lounge and bar and casino. As we'd done a cruise to Greece and Turkey before we didn't go on the organised excursions which we do find a bit expensive. We can't wait to return to the Dream!
User Rating: 2 out of 62 out of 62 out of 62 out of 62 out of 62 out of 6
Date: 08 May 2016
Summary:  Thomson dream not a dream cruise this ship is tired and unkept staff disaffected cabin booked as twin presented with a double carpet not hoovered food stuck to cabin surfaces bathroom floor with trainer foot prints .reception visited cabin agreed poor standard ask to come back in two hours came back in four staff changed nothing done had to start process again.extremely poor bar service when asked waiter for a drink was told to wait my turn deck bar service non existent que 20 deep at the deck bars .an example of the food on the last night gala dinner soggy brie quiche tough steak over dry chocolate fudge cake that was in edible whole thing a non event waiter just thought it was a shame shrugged it of and cleared plates .no organization at the cruise end with elderly passengers having to lift heavy bags in the heat a totally uncaring attitude .

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